Gros Plan 28, 1637 Charmey, Switzerland
#7 of 13 hotels in Charmey
Guests' ChoiceBased on 78 hotel reviews
8.8Cleanliness
9.4
Comfort
9.4
Location
9.2
Facilities
9.2
Staff
9.2
Value for money
8.2
Free WiFi
8.9
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End of dialog contentReviewed: 19 May 2024
Minola
SwitzerlandI return time and time again to this beautiful hotel. I highly recommend it. It checks all the boxes: welcoming, clean and comfortable, very nice staff, very good restaurants and easy access to some water fun.
Stayed in April 2024
Reviewed: 4 April 2024
Polina
SwitzerlandThe spa can be crowded
Amazing breakfast, nice rooms, excellent staff and service
Stayed in March 2024
Reviewed: 26 March 2024
Martin
SwitzerlandWould be great if the food at the buffet would be labeled.
An all rounded hotel; facilities, food, location and the best of all, the staff were exceptional.
Stayed in March 2024
Reviewed: 25 January 2024
Dale
SwitzerlandAll excellent
Great location, access to ski lift & hot spa
Stayed in January 2024
Reviewed: 6 January 2024
Zoltan
FranceOnly the coffee is not so good, not in the hotel and also bad in the thermal. But we see that the coffee is bad in many places, as if Switzerland were not a coffee nation. But of course it's a matter of taste.
Very good Hotel. Clean, comfortable, quiet rooms, the breakfast was very good, there is a large selection, there is also gluten-free bread. The staff is kind and helpful. The tunnel to the thermal bath is cool. The thermal is very good, big, not so crowded. There are many places for excursions around the hotel. The town has its own tele cabin to the mountain with a nice view. So absolutely recommended, we will return.
Stayed in January 2024
Reviewed: 10 November 2023
Kurt
SingaporeHotel is a bit inaccessible but free parking is provided. Check in time is a bit late as well. Not many other restaurants available near the area but there’s a nice Italian restaurant around the corner.
Love the thermal bath that is directly connected to the hotel and the bathrobe/towels/slippers provided for use in the thermal bath. Huge and comfortable rooms as well with a good view at the balcony. Delicious spread for breakfast, especially the fresh honey comb and smoked salmon, and of course their chocolate products.
Stayed in November 2023
Reviewed: 9 September 2023
Alina
IsraelWe liked everything! but it would be be nice to have wider variety for kids for dinner.
Spacious and very clean room, very friendly staff, the hot pools were awesome, very tasty breakfast and dinner, the kids loved the VIP cards for free chocolate . Good location, not far from Gruyere old town, the chocolate factory in Broc and some beautiful nature spots. The music playing on Sunday was very nice. We would love to stay there again!
Stayed in August 2023
Reviewed: 14 August 2023
Zaira
FranceThe spa is over crowded, and the cafeteria should probably be connected with the spa bracelet to pay for things vs having to go to my room to go get my wallet
It is exactly how is pictured! The staff was so friendly and professional Felt very welcome
Stayed in August 2023
Reviewed: 21 July 2023
Mr
United KingdomThere is no AC in the room. The room was therefore very warm (on the 3rd floor, under the roof). A fan was provided, but it was fairly small in diameter and therefore quite loud for the amount of displaced air. We didn't sleep very well as a result. Given the high price of the hotel, having no AC is certainly becoming a huge disadvantage for summer stays. The breakfast was slightly disappointing: some dishes were not replenished (roast beef and mozzarella plates for instance), the cheeses were not labelled, there was no traditional "moutarde de Benichon" nor "vin cuit". It seemed there were no "anglo-saxon friendly" options either.
Great location by the thermal spa, with free access to the fantastic spa. Nice terrace, perfect for dinner and enjoying a drink. Great service at the reception. Great pastries at breakfast. Good discount for Sunday nights.
Stayed in July 2023
Reviewed: 24 May 2023
Assaad
FranceI liked everything! The parking space is so convenient The reception staff is so welcoming and very well trained. We were checked-in and checked-out by two apprentices: I am not sure they are apprentices only though. You guys need to hire them as soon as possible! The health center is another level! Amazingly beautiful. You can come out from the pool with a totally positive mood. It is very convenient for couples (warm water, jacuzzi spaces, breath-taking view, calm). It is also very clean. In the night, we were late on dinner time. When I informed a waiter in the hotel restaurant that I just need some bread so we can eat something before we sleep, he said that he will try to get me sandwiches from the kitchen, and he certainly did get me 2 sandwiches so we don't sleep hungry! That was way over my expectations. The breakfast was also so generous. The village of Charmey is in itself so relaxing and the location really helps you to relax and recharge.
Stayed in May 2023
Reviewed: 19 February 2023
Anne
SwitzerlandNothing
Excellent facilities and service.
Stayed in February 2023
Reviewed: 24 December 2022
Bing
Chinathe only downside is the perhaps the bathroom where the washbasin could not be plugged, as a result one could not soak the bathing suit.
perfectly located
Stayed in December 2022
Reviewed: 2 November 2022
Helen
Switzerlandno access to the balcony.
Beautiful hotel, lovely bedrooms, everything works. billiard room. excellent generous breakfast with lots of choice.
Stayed in November 2022
Reviewed: 15 October 2022
Maria
Switzerlandgreat service kind staff clean rooms wonderful over all
Stayed in October 2022
Reviewed: 13 July 2022
Nikita
Switzerlandspa age restrictions
beautiful and charming
Stayed in July 2022
Reviewed: 19 June 2022
Enrique
El SalvadorNo air conditioning, beds so-so, some smell from kitchen entered room if we opened the window
Location, excellent restaurant, helpful staff, very good breakfast
Stayed in June 2022
Reviewed: 3 April 2022
Colin
FranceIf you think we should conserve water, do not stop in this hotel. The bathroom basin did not have a plug ! Even if you do not want a basin of water to wash your hands, to rince your face, to shave, to do do some clothes washing, encouraging people to run water to waste is an ecological crime. Pity, otherwise this hotel is very good. When you book a hotel in the future, ask for "basin with plug". Maybe we can stop this trend to install such basins.
Reception, breakfast, room, good. Restaurant very good. Staff very friendly.
Stayed in March 2022
Reviewed: 23 March 2022
Kristina
SwitzerlandBreakfast was amazing. The room was authentic and clean.
Stayed in March 2022
Reviewed: 16 January 2022
Andreia
SwitzerlandThe online reservation of the restaurant didn't work (no confirmation email) and on phone the communication in English wasn't easy.
The room is quite nice and modern with an amazing view. The direct access to the baths is also amazing, it's quite practical an the baths are also quite nice. Perfect location.
Stayed in January 2022
Reviewed: 9 January 2022
Annemarie
Switzerlandthe dinner food was average
super spa and wellness
Stayed in January 2022
Reviewed: 4 January 2022
Kira
Switzerlandthe smell of the kitchen in all the areas; no window open at the restaurant, no fresh air, difficult to breathe. The breakfast is average. The sink in the bathroom was blocked. In the hamam area one of 3 areas didn’t work, in Sauna area one of three area didn’t work either. Poor maintenance at all, it’s sad for Switzerland where there are a lot of high school for hoteliers.
Stayed in January 2022
Reviewed: 11 December 2021
Seyedabdollah
Switzerlandit was an amazing experience overall. there was nothing to complain about. LOVED IT
Stayed in December 2021
Reviewed: 10 December 2021
Brigitte
Switzerlandna
Everything was very lovely - the baths very clean and enjoyable. amazing breakfast. very friendly staff.
Stayed in December 2021
Reviewed: 1 December 2021
Djmo
SwitzerlandNice, just Nice. Lots of parking space all around Direct access to the thermal baths
Stayed in November 2021
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