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Reviews of Capsule Hotel by Hyve Basel

60 Gempenstrasse, 4053 Basel, Switzerland

#42 of 65 hotels in Basel

Guests' Choice

Review score

Based on 375 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.5

  • Location

    9.3

  • Facilities

    8.6

  • Staff

    9.0

  • Value for money

    8.5

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 23 April 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Capsule with shared bathroom
    • Stayed 2 nights
    • Submitted via mobile

    The pillow is bad. Super aged and uncomfortable… please buy some new pillows.

    The idea of a capsule is excellent! For someone who suffers from sleeping problems and with limited budget like me, it is a perfect option between hostel and hotel. I like my capsule. It was very quiet and clean. The price is unbeatable in Switzerland. The location is very good, 5 mins walk from Basel SBB. It is not possible for an early check-in but they offer a luggage room. The staffs are nice.

    Stayed in April 2024

  • Reviewed: 19 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Capsule with shared bathroom
    • Stayed 1 night
    • Submitted via mobile

    Doors on the capsules are really hard so it's very loud when somebody closes it in your room

    Staff, location, facilities

    Stayed in April 2024

  • Reviewed: 10 March 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Capsule with shared bathroom
    • Stayed 1 night
    • Submitted via mobile

    Self check in, I prefer to be greated by a friendly member of staff. If you come don’t expect to meet anyone in the hostel as it’s not very sociable since everyone has their own pod and it’s a huge building with co- working space, cafe and apartments

    I liked how close it was to the main train station which made it super easy for my early morning train to Zürich. The shower pressure was really nice and clean!

    Stayed in March 2024

  • Reviewed: 25 February 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Rainforest Family Room up to 4 with 2 capsule beds and shared bathroom
    • Stayed 1 night
    • Submitted via mobile

    We messaged twice to have a Parking booked. Once we arrived, there was no Parking reserved for us. (Luckily, we found a spot on the street.) The coffee machine was not clean (there was sticky dust on it).

    Very friendly staff (George and Helen)! We loved it that the hotel organised for the guests a guide to lead us to the best spot to watch the "Morgestraich"!

    Stayed in February 2024

  • Reviewed: 18 February 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Capsule with shared bathroom
    • Stayed 1 night

    air flow in pod, pod lock sticky

    comfy pod, good lighting

    Stayed in December 2023

  • Reviewed: 2 February 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Capsule with shared bathroom
    • Stayed 1 night
    • Submitted via mobile

    Too warm inside the capsule

    Everything great, plenty of space

    Stayed in January 2024

  • Reviewed: 31 January 2024

    9.0
    Close to SBB, perfect for an overnight stay
    • Leisure trip
    • Solo traveller
    • Capsule with shared bathroom
    • Stayed 1 night
    • Submitted via mobile

    Clearer instructions for AC in capsules

    Location, capsule, bathroom & showers

    Stayed in January 2024

  • Reviewed: 29 January 2024

    8.0
    Cool pod vibe 25 minutes from the old town
    • Leisure trip
    • Solo traveller
    • Capsule with shared bathroom
    • Stayed 1 night
    • Submitted via mobile

    Wasn’t sure if you could get to reception from the same building ? The light near the sink, I was pod 1 and had it open due to the heat so meant light stayed on all night. Couldn’t see a button at all to turn it off and it’s not very eco being on all the time. Was challenging to find as wasn’t aware you had to walk through the train station to get to it - maybe worth mentioning that to guests The pod was so so soo warm, I wish I could rate it 10/10 but this is a big issue and appears to be repeated in comments. It’s not nice being stuck in a container and hot. There should be a way to control your own pod, for example I like to sleep in a very cold room. I woke up feeling awful. I really hope this element can be improved because otherwise it’s fantastic!

    Looked brand new very clean. Comfortable bed. Loved the vibe of the capsule. Great waterfall shower, all very clean. Close to train station Check in without seeing a human

    Stayed in January 2024

  • Reviewed: 13 January 2024

    7.0
    Convenient accomodation for very short stays. Good breakfast offering.
    • Business trip
    • Solo traveller
    • Capsule with shared bathroom
    • Stayed 1 night
    • Submitted via mobile

    The wc was quite far from the room.

    Closeness to the railway station. Simplicity and convenience.

    Stayed in January 2024

  • Reviewed: 12 December 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Capsule with shared bathroom
    • Stayed 1 night

    Quality/Price relation very good. The Capsules are located in rooms with only 4 capsules, with a washstand inside the room. Also the Showers were really private and with plenty of space.

    Stayed in December 2023

  • Reviewed: 9 December 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Capsule with shared bathroom
    • Stayed 1 night
    • Submitted via mobile

    Uncomfortably warm!

    Location, access, amenities in the space

    Stayed in December 2023

  • Reviewed: 23 November 2023

    8.0
    Highly recommended for a short stay in Basel!
    • Leisure trip
    • Solo traveller
    • Capsule with shared bathroom
    • Stayed 1 night

    Rooms are very small

    Great location

    Stayed in November 2023

  • Reviewed: 9 November 2023

    7.0
    Very helpful staff
    • Leisure trip
    • Solo traveller
    • Capsule with shared bathroom
    • Stayed 1 night
    • Submitted via mobile

    Acoustics in the main lounge rest area are really painful. Normal speech is amplified so it feels like shouting

    Clean, good location and exceptionally helpful staff

    Stayed in November 2023

  • Reviewed: 26 October 2023

    7.0
    Inexpensive hotel near the main train station.
    • Leisure trip
    • Group
    • Rainforest Family Room up to 4 with 2 capsule beds and shared bathroom
    • Stayed 1 night

    Unusual bed arrangement, which was not adequately explained when we arrived. 2nd night was much more comfortable when the 3 of us discovered that we each had a separate space. Shared bathroom and showers.

    Did not buy breakfast. Easy walk to train station.

    Stayed in September 2023

  • Reviewed: 21 October 2023

    9.0
    Very comfortable. Friendly helpful staff
    • Leisure trip
    • Solo traveller
    • Capsule with shared bathroom
    • Stayed 2 nights
    • Submitted via mobile

    N/A

    Fabulous stay. Staff went above and beyond to help me with logistics, travelling and all round general enquiries. Would definitely stay again

    Stayed in October 2023

  • Reviewed: 8 October 2023

    8.0
    Budget anti-social travellers rejoice!
    • Leisure trip
    • Solo traveller
    • Capsule with shared bathroom
    • Stayed 2 nights
    • Submitted via mobile

    I didn't know it was a work space with a hotel attached, and I was a bit confused going inside. Luckily a friendly member of staff helped me. But i didn't see much staff the rest of the time. If you know what to expect going in, then it will be fine. The check-in system is easy to use. I had to keep the door open on my pod because it was hot and i wanted fresh air while i slept. That might be a problem for some.

    Sharing a room and still having your own private space is the best of both worlds. Also a lamp, and charge sockets in your pod. The mattress was very comfortable. Cafe and shared office area is really nice if you don't want to go out but want a change of scenery. An easy walk from the train station and shops. I would definitely stay here again.

    Stayed in October 2023

  • Reviewed: 8 October 2023

    9.0
    Superb
    • Leisure trip
    • Group
    • Rainforest Family Room up to 4 with 2 capsule beds and shared bathroom
    • Stayed 1 night
    • Submitted via mobile

    Nice hostel with great breakfast 🥞🍳

    Stayed in October 2023

  • Reviewed: 2 October 2023

    8.0
    Clean, cheap, easy
    • Leisure trip
    • Solo traveller
    • Capsule with shared bathroom
    • Stayed 2 nights
    • Submitted via mobile

    The capsule was a bit hot at night… I ended up sleeping with the door to the capsule open a little which I would rather not do as a solo female traveller.

    It was very clean and simple to check in

    Stayed in October 2023

  • Reviewed: 18 September 2023

    8.0
    Unique capsule experience
    • Leisure trip
    • Solo traveller
    • Capsule with shared bathroom
    • Stayed 3 nights

    Not a dislike from me necessarily, but worth noting that as the capsule door is an actual solid door that closes completely (which isn't very common in other capsule/bunk rooms I've stayed in) it can feel quite claustrophobic, and can take a bit of time to get used to. For the same reason (the solid door closing completely) it isn't the greatest place to stay on very hot summer days—there is constant airflow to the capsule, but even so it can (and did) feel a bit too hot at times. There is aircon in the room, but it seemed to turn off every 5minutes or so.. The little steps to upper capsule were a bit creaky and wobbly. And there didn't seem to be much space for luggage — not sure you could put a medium/large suitcase anywhere (not a problem for me. There aren't that many showers in the capsule area, and while they are very big ( a whole area to change in and then the wet room), they didn't feel the cleanest (maybe people were taking more showers than expected as it was Very Hot outside).

    An unique capsule hotel experience — I liked how you can lock your capsule, although I feel like the beeping from the keypads would be annoying to other people. Your capsule has a hook and a railing to hang things from, several sockets and lights, and little shelf/table. The bed was very comfy. The room had a sink, which was nice. There is a cafe and seating area in the main building, which was very lovely, and also an inner courtyard. There is also a guest kitchen where you can prep your own meals. Worth noting that the kitchen and cafe seating area close at 23:00 when the reception closes, but there are other seating areas. The staff were one of the most attentive and friendly I've ever seen, with tons of good suggestions for things to do and see and eat!

    Stayed in September 2023

  • Reviewed: 12 September 2023

    9.0
    Fantastic
    • Business trip
    • Solo traveller
    • Capsule with shared bathroom
    • Stayed 2 nights

    -

    organization, staff and location very close to SBB train station

    Stayed in September 2023

  • Reviewed: 11 September 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Capsule with shared bathroom
    • Stayed 1 night
    • Submitted via mobile

    The self check in at a computer goes against my idea of hostels

    Staff was very friendly, facilities were clean and comfortable, beer was great !

    Stayed in September 2023

  • Reviewed: 7 September 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Capsule with shared bathroom
    • Stayed 2 nights
    • Submitted via mobile

    A bit too hot in the night

    Stayed in September 2023

  • Reviewed: 3 September 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Capsule with shared bathroom
    • Stayed 1 night
    • Submitted via mobile

    Check-in process can be confusing for non-millenial. 🙂 Pods get bit hot at night.

    Nice and clean hostel with good showers.

    Stayed in August 2023

  • Reviewed: 2 September 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Capsule with shared bathroom
    • Stayed 2 nights
    • Submitted via mobile

    The pod gets extremely hot, even with the Aircon on in the room. It needs some kind of air circulation otherwise it feels like a coffin. Also, there was no place for luggage. Thankfully I was travelling with a backpack and bags, but they had to sit by my feet on the bed.

    Very convenient location, easy check in, comfortable bed and great shower facilities. Very kind staff, when you find them! WiFi was good, good lighting in the pod, good to have a washbasin in the room.

    Stayed in August 2023

Showing 1 – 25

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