Zer Bännu 39, 3920 Zermatt, Switzerland
#299 of 457 hotels in Zermatt
Guests' ChoiceBased on 12 apartment reviews
8.6Cleanliness
9.3
Comfort
8.8
Location
8.1
Facilities
9.0
Staff
9.2
Value for money
8.8
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Showing 1 – 12
Reviewed: 15 February 2024
Inge
NetherlandsNo negative thing but something to keep in mind. It is a bit of an uphill walk from the village center and it is not directly located on the main street, so you do have to walk for about 50 / 100 meters towards the apartment from where a taxi can drop you off if you did decide to use a taxi service.
Comfortable apartment with a fully equipped kitchen. The host was friendly and replied quickly to messages.
Stayed in January 2024
Reviewed: 16 August 2023
Yolanda
United StatesThe location and cleaning
Stayed in August 2023
Reviewed: 27 October 2022
Regan
United KingdomEquipment in the studio as expected. Located near Zermatt viewpoint. Owner was kind and approachable.
Stayed in October 2022
Reviewed: 18 April 2022
Mikko
Swedenbit of a steep walk from the city center.
very nice and clean appartment. Nice and calm area. good wifi.
Stayed in April 2022
Reviewed: 16 April 2023
Alexandru
United StatesThe property is on top of a very steep heel. It isn't easy, even on foot, without ski equipment or luggage. And you'll have to climb it for anything: ski, food, trash. A non-overweight, reasonably fit middle-aged person will be seriously challenged. There are two single-foldable beds. Unfortunately, the mattress doesn't even stay straight and is of terrible quality. Think more of a makeshift or business-class bed on a large long-haul aircraft than an actual bed. The temperature was nice and warm, but there were no visible heaters (underfloor heating, most likely). So if you want to wash and dry stinky gear after a day of skiing, the drying part is a bit tricky. The host asks for a substantial cleaning fee and that the guests clean everything, dispose of the garbage, etc. As a general principle, it seems fair to ask for a cleaning fee or for the guest to do it, but not both. The garbage disposal requirements were a saga. Recycling is different than elsewhere. As it turns out, you also have to use a municipality-approved special bag for the actual trash. Unfortunately, only one such bag was provided. So go down the hill, and waste your time until you find out that the special trash bag is not on the supermarket's shelves but is separately sold by the clerk at the counter. Buy it. Climb the hill to return. Now take the garbage down the hill. Climb back. Similarly, there were only two rolls of toilet paper. Credit card payment was not accepted; only Western Union (WU) or wire transfers. For WU, one would have to go down in the town, find their office, spend time there, and than climb back. Meanwhile, international wire transfers are expensive. How hard would it have been to leave some "municipality-approved" garbage bags, an extra roll of toilet paper and accept a credit card?
The studio is spacious and tiled throughout. It was all spotlessly clean. There were no nasty smells or odours (e.g., no stinky sky boots feet odour from worn-out carpets, as you could have in many Zermatt hotels). The shower pressure was excellent. It was warm. On a clear day, you can see the Matterhorn from the terrace; besides being beautiful, you can immediately gauge the wind level based on how much "smoke" you see. The kitchen is tiny but fully equipped. The couch is comfortable, and there is a small TV. The host kindly agreed to a one-hour extension to my check-out time.
Stayed in March 2023
Reviewed: 21 April 2024
David
United StatesThere are no comments available for this review
Stayed in April 2024
Reviewed: 17 May 2023
Teon
United StatesThere are no comments available for this review
Stayed in May 2023
Reviewed: 20 April 2023
Katarzyna
PolandThere are no comments available for this review
Stayed in April 2023
Reviewed: 28 August 2022
Dylan
AustraliaThere are no comments available for this review
Stayed in August 2022
Reviewed: 22 June 2022
Norizni
MalaysiaThere are no comments available for this review
Stayed in June 2022
Reviewed: 8 April 2024
Naveed
United KingdomThere are no comments available for this review
Stayed in April 2024
Showing 1 – 12
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