Via Gottardo Madonna 15, 6612 Ascona, Switzerland
#13 of 40 hotels in Ascona
Guests' ChoiceBased on 50 hotel reviews
8.8Cleanliness
9.1
Comfort
9.0
Location
9.5
Facilities
8.5
Staff
9.5
Value for money
8.0
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 17 September 2023
Kelley
United StatesBeautiful view, quality property, excellent and fruendly customer service, clean, menu and food is above and beyond, absolutely wonderful experience!
Stayed in September 2023
Reviewed: 24 August 2023
Henri
NetherlandsActually, there is not much to comment on, we found the mattresses a bit soft (but that is personal) and the wine list in the restaurant a bit limited.
This is a beautiful hotel, located in a very nice spot with great views. Rooms are good, views fantastic. We found breakfast very good.
Stayed in August 2023
Reviewed: 24 August 2023
Ondřej
Czech RepublicQuality and prices are both Swiss, but you get a good value for your money.
This hotel is located in a very quiet and beautiful place, it is suitable for those, who like to have a rest without being disturbed. Very beautiful lake view from all hotel rooms, aswell as from the restaurant. Very friendly personnel. Swimming is possible in the pool and also in Lago Maggiore (10 minutes by car). Mountine bikes are free available, e-bikes for rent. In conclusion, we were very satisfied.
Stayed in August 2023
Reviewed: 22 July 2023
אורית
IsraelThe view
Stayed in July 2023
Reviewed: 25 June 2023
Mariya
United StatesNothing really...
Amazing facility, very classy hotel, beautiful lake views . Free space to park. 30 min walking from Ascona, return is uphill with lots of stairs. However, the hotel offers shuttle service (free of charge) to Ascona and back. Wonderful pool and spa. Breakfast is plentiful adn delicious.
Stayed in June 2023
Reviewed: 22 June 2023
Francisco
MexicoThe view is breathtaking, you can arrange a shuttle from the train station to the hotel and viceversa, the Spa and the pool are for sure a plus and the staff is really attentive.
Stayed in June 2023
Reviewed: 20 June 2023
David
United Statesstunning views from every part of the hotel; great sauna, spectacular pool and excellent food. Staff are terrific too.
Stayed in June 2023
Reviewed: 14 June 2023
Martin
United KingdomLack of tea making facilities in the room.
Lovely location and great facilities
Stayed in June 2023
Reviewed: 5 June 2023
Linda
SwedenVery nice breakfast. Stunning view!! I’d recommend this place warmly!
Stayed in June 2023
Reviewed: 30 May 2023
Stephan
Switzerlandthe bed is not that comfortable. In the pool, service can take time bc of the distance between bar and pool.
super friendly staff and perfect view
Stayed in May 2023
Reviewed: 24 May 2023
Jpk1
GermanyGreat room with view, also the wellness area
Stayed in April 2023
Reviewed: 30 April 2023
Mohsen
Saudi Arabianothing all is great
we had a great experience during our stay the room was amazing with a very nice view, all the staff was very friendly made us feel home ( our regards specially to Stephanie), me and my wife definitely will choose it again when we visit Ascona
Stayed in April 2023
Reviewed: 25 April 2023
Jonathan
United StatesBathroom a bit small and outdated but no biggie.
Incredible view. Great staff. Rented an e bike and blasted up and down the mountain with ease. Quiet.
Stayed in April 2023
Reviewed: 30 March 2023
Christian
SwitzerlandStaff were very friendly. Food was excellent and the view from the room was absolutely breathtaking (Junior Suit Panorana)
Stayed in March 2023
Reviewed: 1 January 2023
Alice
United StatesThe view is the very best!
Stayed in October 2022
Reviewed: 14 September 2022
Katherine
United StatesA bit more removed from things however they did have an excellent shuttle service that offers multiple times to bring you down to the city & and back to the hotel.
The facility had a lot to offer and the tucked away location offered amazing views.
Stayed in September 2022
Reviewed: 14 August 2022
Sabrina
SingaporeRooms are a bit outdated.
Very friendly staff, good food, nice views. A/c in the room is s big plus! Nice pool area.
Stayed in July 2022
Reviewed: 1 August 2022
Gold
GermanyIt is not the fault of the hotel but some guests had very smelly dog travelling with them and the lift was left very smelly for some time. very strong uncomfortable smell The balcony could be a bit bigger. But it is OK. We had neighbor in party mood and talked in high voices. It is kind of annoying when you want to enjoy the peace of the location.
The view is very enjoyable! The bed has very high quality and the area is very quiet. We had very good sleep both nights. The sauna with lake view is superb! The pool is in shade in the morning until 10:30am and partially in shade from 4:30pm on in the afternoon (our travel time the end of July) therefore I can enjoy the pool without wearing sunblock. Breakfast was very good too. And the service top!
Stayed in July 2022
Reviewed: 23 July 2022
Sascha
DenmarkThe aircon needs to run all night to cool the rooms down to acceptable temperatures if the outside temperatures are 30+...that can lead to respiratory irritations. Some of the stuff, as friendly and helpful as they are , lacks a bit of finesse one would expect at this price range.
This one of the most beautiful spots on earth... Unbeatable view over the Lago Maggiore, a lovely pool , deep enough to dive , a roof terrace big enough for groups and spacious balconies to enjoy privacy and still be connected to the nature.
Stayed in July 2022
Reviewed: 14 July 2022
Julie
United StatesBreakfast was great and location was fantastic. Close enough to walk into Ascona and hotel was intimate and clean. Staff was very friendly.
Stayed in June 2022
Reviewed: 6 June 2022
Rudi
United KingdomExcellent place. Fantastic staff. Swimming pool amazing. Views amazing. Food excellent.
Stayed in June 2022
Reviewed: 31 May 2022
Peter
United KingdomRoom next to people whom abandoned a dog during day n night...whimpering and left. Not good in a £250 a room hotel.
Great venue, staff and awareness
Stayed in May 2022
Reviewed: 26 May 2022
Ravi
Indianothing
property is excellent . The rooms and bathroom of the room we stayed needs renovation. the location is beautiful. the staff was friendly and competent. the food and breakfast was very good.
Stayed in May 2022
Reviewed: 30 April 2022
Jyothi
SwitzerlandWe enjoyed the delicious breakfast on the terrace restaurant with lake view. Our room balcony had a view of the lake and mountain range too.
Stayed in March 2022
Showing 1 – 25
Myrtle Beach, USA
Aubervilliers, France
Jeju, South Korea
Warminster, UK
Machico, Portugal
Porto, Portugal
Meersburg, Germany
Madikeri, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content