Dorfstrasse 93, 3818 Grindelwald, Switzerland
#14 of 44 hotels in Grindelwald
Guests' ChoiceBased on 103 hotel reviews
8.9Cleanliness
9.1
Comfort
8.9
Location
9.7
Facilities
8.7
Staff
9.4
Value for money
8.5
Free WiFi
9.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 23 May 2024
Minho
South KoreaThe room was a bit small and uncomfortable
The staff were friendly and nice. And It was nice that it was close to the station.
Stayed in May 2024
Reviewed: 23 May 2024
Ashwini
IndiaNothing
The Location of the Hotel is perfect.
Stayed in May 2024
Reviewed: 23 May 2024
Lynette
New ZealandIt was all good, just needed coffee in the room
Most comfortable bed ever
Stayed in May 2024
Reviewed: 22 May 2024
Erika
CanadaOur room was very comfortable and had an outstanding view of the Eiger from our balcony. The location could not have been more convenient and the breakfast was delicious!
Stayed in May 2024
Reviewed: 21 May 2024
Yong
MalaysiaBedroom can be cleaner but it is still okay for me
The hotel offered great breakfast and the location is very near to the station. If travel with big luggage, it is very convenience. The facilities within the room is limited but you can ask from the receptionist, they are very helpful. The room we stay do not have aircon, but thanks to the whether i went, the room temperature is still fine. The hotel also very near to COOP.
Stayed in May 2024
Reviewed: 19 May 2024
Nitaya
ThailandNo
Panorama moutain view. The location is great.
Stayed in May 2024
Reviewed: 19 May 2024
Philipjones
United KingdomNothing.. This is Switzerland 🇨🇭
Great location and loverly breakfast room
Stayed in February 2024
Reviewed: 16 May 2024
Mayumi
KuwaitWe stayed there for 4 nights and had a great time! The location was really, really good. It took us less than 3 minutes to reach the train station. And it's only one train ride if you're going to Interlaken. Breakfast was also good. All the staff were nice and accommodating. I would highly recommend this property! Everything we experienced here was all positive! The view is breathtaking!!!
Stayed in May 2024
Reviewed: 16 May 2024
Chiung
TaiwanLocation is great, just 5 min. walk from Grindelwald train station. Room is good with bath.
Stayed in May 2024
Reviewed: 12 May 2024
Federica
GermanyThe variety of items for breakfast was a bit low, it would be good for that price to have more variety of gipfeli and cakes.
Perfect location really close to the train station, amazing mountain view and good breakfast
Stayed in May 2024
Reviewed: 12 May 2024
Tan
SingaporeThe hair dryer was not working and there were small flying bugs in the bathroom. However, as long as u keep the door of the toilet closed, the bugs will not fly into the room. We just lived with it as we were only staying for 2 nights.
The room was nice and clean. We could see the alps from our room balcony. Good range of TV programs (different languages) available. Bathroom amenities were provided, e.g. body lotion, shampoo/shower gel, nail file, shower cap. There is a lift in the hotel (enter from restaurant door), hence it's not challenging for travelers with heavy luggages. The hotel location is perfect, just 2mins walk from Grindelwald station and 10min walk to First Mountain's cable car station. Close to coop for groceries and lots of restaurants nearby. Breakfast is provided, good variety of bread, yogurt, jam, cereals, ham, cheese and comes with scrambled eggs and bacon.
Stayed in May 2024
Reviewed: 9 May 2024
Tracey
AustraliaNo tea/coffee making facilities
Awesome location. Close to everything with a beautiful restaurant bar downstairs. Clean and comfortable room.
Stayed in May 2024
Reviewed: 8 May 2024
Keyla
United StatesThe location is great!! You have train station, stores, supermarket, restaurants within 5-10min walk. The rooms are a tad small but the beds are really comfortable. Room was cleaned and real nice.
Stayed in April 2024
Reviewed: 7 May 2024
Robert
United StatesLack of Air Conditioning. It is 2024 for God's sake.
Convenience of parking and proximity to shopping and restaurants.
Stayed in May 2024
Reviewed: 4 May 2024
Heather
New ZealandThis was pure indulgence, absolutely everything was if the highest standard.
Stayed in May 2024
Reviewed: 1 May 2024
Gan
MalaysiaApartment type more comfortable than hotel room
Stayed in April 2024
Reviewed: 24 April 2024
Lay
MalaysiaNice view from room! Clean and comfortable room! Great location! Will definitely go back again!!
Stayed in March 2024
Reviewed: 22 April 2024
Phavin
ThailandClose to city center
Stayed in April 2024
Reviewed: 22 April 2024
Lisa
IndonesiaNothing
Location
Stayed in April 2024
Reviewed: 21 April 2024
C
New ZealandThe lady serving breakfast was lovely, friendly and always chatted. What a great way to start the day😃 the breakfast was always good and the warm crossiants superb. The beds were super comfortable and the rooms clean. The hotel is close to the train station and a supermarket. All the staff were friendly.
Stayed in April 2024
Reviewed: 21 April 2024
Chye
SingaporeNo
Near the train station opposite and bus interchange, good breakfast
Stayed in April 2024
Reviewed: 19 April 2024
Taxdahl
United StatesLiked everything about this hotel
It was very close to train station. I had a beautiful view from my balcony. Breakfast was excellent with good choices .Would highly recommend.
Stayed in April 2024
Reviewed: 17 April 2024
Peter
CanadaCan't think of anything
Location, staff, cleanliness, comfort, breakfast
Stayed in April 2024
Reviewed: 11 April 2024
Lynsey
IrelandNothing
The location from out Bedroom window has the back drop of the mountains. Unbelievable to wake up to. Easy check in process, great room, great breakfast provided. Terrace to enjoy dinner, drinks or breakfast if the weather was nicer. Small issue with the shower but nothing to worry about.
Stayed in April 2024
Dublin, Ireland
Cap-Saint-Ignace, Canada
Neustift im Stubaital, Austria
Międzyzdroje, Poland
Salta, Argentina
Kyiv, Ukraine
Ficuzza, Italy
Santa Eularia des Riu, Spain
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content