The extra charges for the towels and bedding should be included in the booking fees

Stayed in March 2024

hard to reach without car

Stunning view, great equipment

Stayed in August 2023

Language barrier, The lady can't communicate in English.

Stayed in July 2023

The woman that we were supposed to contact upon arrival in order to get our key, was unresponsive to calls, but did respond after about 10 minutes through text. This was frustrating after a full day of traveling. Also, the house was full of flies, which didn't bother us too much but can be a tad annoying.

The location was perfect and the chalet had almost everything we needed, with a fully supplied kitchen, a living and dining area and a large balcony with an incredible view, as well as easy parking.

Stayed in August 2023

In the garden there was grill and sunbathing chairs but it was difficult to access them as they were on the side where other guests were staying. Would be nice to have those things separate and more privacy.

The house was very comfortable and cute. The view was amazing. Easy to access the property by a car.

Stayed in June 2023

Sheets and duvets were offered after extra payment on cash(on swiss cash) but the beds were not made so we had to made our beds on our own. Also the towels had a bad smell of humidity. As the building was full of visitors the water wasn't enough and we did not have warm water for all of us to take a shower.

The view The house Warm house Fully equipped

Stayed in December 2022

Parking isn't easy to find and not in front (~100m from the house). Hot water was quick to disappear 🥶 not the best for winter. Washing machine (dish) doesn't work well.

Clean, easy access and beautiful mountains view. Very kind people on the phone to guide us Around 50 meters from the street (no noise from cars) Everything we needed was there. Clean and spacious bathrooms Warm inside and plenty of space to sleep.

Stayed in December 2022

There could be a very basic food supply (there was no salt!) and something for the bathroom (no shower gels). Also, we had to do our own beds, despite paying for the sheets service. Finally, the check out (at 9 am) could be postponed a bit.

Great location. Perfect for a friends trip, the house is provided with nice spaces to enjoy evenings together. We liked the presence of kitchen supply and wine glasses. The terrace is amazing and has a wonderful view.

Stayed in November 2022

There are still some small things one must put up with. You can't park your car at the house, the parking places available are 100 m from the house (but you can use a wheelbarrow to carry things!). There is a light unpleasant smell of the sewage in the bathroom. The towels were not dried properly and had unpleasant smell. There are no restaurants or shops very close to the house. Apart from that everything was ok.

The location is absolutely gorgeous. It exceeded my expectations. I also read all the reviews and must say the owners improved much of what was mentioned as negative. You are met at the house, you don't need to find the place to get the keys. There was soap in the bathroom and the towels were ok. We liked the wooden interior of the rooms. The bathroom is quite good and modern. We also used the public transport as the bus stop is just 50 m from the house. But keep in mind: the bus tickets down to St. Niklaus and return are about 20 euros for 2 people, but to leave your car at the carpark at the railway station (a lot of places available) is just 5 euros for a day. We followed the advice of Frau Imbogen and used the cable car to Jungen (can be reached easily from the railway station in Sankt Niklaus) - a wonderful place for hiking. You can walk to Grächen, a nice village just 2 km from the house. Also Zermatt is just 40 min by train. We would certainly come again.

Stayed in August 2022

Parking garage is difficult to park if it is full

Nice view, sunbeds,

Stayed in August 2022

A keybox at Chalet would make sense, to make key pick up easier.

Location and view is good

Stayed in June 2022

when you come with public transport, it is difficult to find by foot, but when you are there. you forget that 😉

The Chalet Victoria lies in a great location.

Stayed in June 2022

Easy to drive to even though it was high in the mountains. Great views from the Chalet, with lots of walks to take in the scenery and local life The kitchen was well equipped and I know it sounds sad when your on holiday, but self catering it's good to have things like foil and cleaning products supplied! Great shower too

Stayed in May 2022

Awesome location, clean & well maintained Chalet

Stayed in April 2022

The host was rude, spoilt the experience of a good stay.

Stayed in January 2022

Good location. Beautiful and Nice view. Thank you

Stayed in December 2023

- late check in (from 15.00h) and early check out (9.00)

- views - amazing terrace - apartment simple but with everything you need

Stayed in May 2022

9 am check out is a bit early

Stunning view from location. Everything clean and neat. All necesary things are available. Enough space in the appartment. Comfortable matrases.

Stayed in May 2022

It was far although there was a bus stop at the chalet the bus was not regular and to walk to the bus at the bottom of the hill was 14 min exact with children and 25 mins uphill with kids 3 years who are tired after skiing. The beds were not made, a first for me as I've stayed in a lot of chalets and the beds are set up, so after arriving tired had to make all 4 beds and set up a cot not my idea of a break. No DVD player and TV was dated so we could not connect it to our devices. Could do with some more board games trivial pursuit being the only game available not great for little ones. key pick up was at the bottom of the hill grrr and the host could not meet us. Could do with some privacy curtains for the downstairs toilet as the chalet is shared with people below.

beautiful view and chalet very clean and minamilist.

Stayed in February 2022

I was threatened by this host, demanding money from us in cash (additional to the payment made through booking.com). There was extra 50CHF (for bed linen and “tax”) that we had to pay, which I knew before the arrival. However, the way this host handled it was quite unacceptable and in a very bad manner. As soon as we arrived, the first word the ‘host’ said was ‘have you got money?’, instead of a warm welcome. I said we can pay by card (as we don’t take cash with us in this Covid era, nor have we needed cash anywhere else in Switzerland the last 2 weeks). But the host said he can only accept cash, and almost made us to go to an atm in the town in the dark late that night. I explained we have a baby with us and can’t really do that, instead I can bring the money in the evening between 7-9pm the next day. When we arrived, the ‘bed linen’ was a very old used bed linen that wasn’t even properly set on the bed. So the next day, the host text us at 6.30pm asking when I can bring money. I said 7-9pm as I promised the day before. The reply was ‘9 o'clock is maximum! otherwise I will inform the owner’. Then I received another text before 9pm ‘please put the money in my mailbox tonight. otherwise I'll be on your doorstep tomorrow at 7 a.m.!’ We did have money and paid before 9pm that day. We made sure to get a receipt for this despite the ‘host’ being reluctant at first. I found the host begging for money and treating us in this way wasn’t right. Especially suspicious that they would demand money additional to that paid through booking.com. Speaking of the chalet itself, it completely lacked hospitality. Just a half toilet paper for the whole family, no shampoo, no tea or coffee. Wifi didn’t work at all. The bathroom had a bad smell. Parking our car was an entire o

The view.

Stayed in October 2021

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Stayed in April 2024

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Stayed in January 2024

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Stayed in July 2023

There are no comments available for this review

Stayed in August 2022