The staff were very friendly and informative, and were so helpful when I had to extend a night due to travel plan changes. The single room is spacious with full sized bathtub in the private bathroom. The spa/sauna area is modern and I had the several facilities all to myself for both times I went. The hotel offered pick-up and drop-off services from/to the bus-stop, which was very helpful for me given my luggage and the snow. Breakfast was also amazing, partly because of their close relationship with the Chinese/Thai restaurant downstairs. I had a wonderful time there and would definitely recommend this place.

Stayed in March 2024

Bathroom old fashioned Bit overpriced

Breakfast sélection Friendliness Spacious room

Stayed in February 2024

The ski rooms are a bit dated and shabby, but not in a problematic way

Amazing breakfast, with the best homemade yogurt ever. The staff are engaging, practical and very easy to work with. An amazing value in an all-too expensive place

Stayed in February 2024

The old fashioned bathroom (shower curtain)

The breakfast The friendliness The size of the room Comfortable bed Decoration of the room Cosmetic products

Stayed in February 2024

Nothing

Location Large room for single person Great breakfast

Stayed in January 2024

The bed was a little too short

The bath tub! After having done Tour of Monte Rosa!

Stayed in September 2023

We were a late check in and the sign on the desk directed us to a phone number that went to voicemail. It was explained later there was a sign by the entrance door directing us to inquire at the bar next door that had our room keys. It was not a big issue to ask around and find out the arrangements, but if the sign on the desk had clearly stated ask next door in the bar it would have saved a few minutes of confusion.

Great hotel in a central location. Staff were helpful and friendly. Good modern facilities.

Stayed in August 2023

Excellent breakfast with variety of food. Very friendly concierge and staff.

Stayed in August 2023

As a British citizen, I always miss not having a kettle and tea making facilities in the room. However, this is not the norm in Switzerland.

Our room was clean, comfortable and quiet. There was a small balcony, too. The welcome was warm and efficient. We received the Saas Pass rapidly and we were offered the possibility to leave our luggage after check-out without even asking.

Stayed in June 2023

Sauna was a bit on a cold side for my liking)

A simply excellent place. Overwhelmingly hospitable personal, a great pub and a restaurant in the same hotel, located just in a center, minutes away from ski lifts, good breakfast, wellness area included. Thanks for an enjoyable weekend.

Stayed in April 2023

Nothing

The wellness spa, the welcome, my room and the breakfast

Stayed in March 2023

Nothing

Location, friendly staff. Facilities.

Stayed in March 2023

It was very hot in the room!

The breakfast was lovely!

Stayed in March 2023

Everything was excellent. The service from Steffi was superb!

Stayed in February 2023

no problem at all:) maybe heating is a bit high in the rooms, I turned it off and still felt warm so I had to sleep with an open window but to be fair I forgot to tell reception or anyone about it, so I’m sure they would have solved it quick because the attention and service was great:)

well located, very friendly staff, breakfast good enough,lovely views from the rooms and receptionist Stefanie is very helpful with everything that she can help and always with a smile.

Stayed in February 2023

friendly and professional people, great location

Stayed in February 2023

The reception is rarely staffed after 5PM

The staff were wonderful

Stayed in January 2023

The noise of the club "Nesti's Bar" is very audible into the night. We did not sleep too well. We expected more for the warm breakfast buffet. Only on 1 of our 7 day stay, there was served bacon (no, we were not late). Dim sum was cold (right of of the fridge).

Very friendly and helpful staff. Clean and spacey room. Near to the slopes. Breakfast was ok. Cold buffet was very good. Many several dishes.

Stayed in January 2023

Location New restaurant serving Asian food

Stayed in December 2022

My room was just above a disco and it was impossible to sleep for part of the night

The hotel prepared for us an earlier breakfast since we were heading out climbing early

Stayed in October 2022

Everything was perfect, quiet room directly under the roof and comfy

Stayed in October 2022

nothing

perfect swiss chalet, awesome staff, steps away from all

Stayed in October 2022

The building and the rooms are a bit old fashioned. And there is a weird system, where for each room there is an actual room key and a second 'take away' key, which have to swapped at the entrance, when coming and going.

The staff was very friendly and accommodating. The hotel is in a great location, right in the town and near the lifts. Even the single bed room was fairly spacious and comfortable.

Stayed in October 2022

The room was a little small but not to the extent it would have been a problem.

The staff were genuinely friendly and very helpful. The breakfast was really good and the hotel could be in a better location.

Stayed in August 2022