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Reviews of citizenM Geneva 4 stars

31-33 Rue de la Rotisserie, 1204 Geneva, Switzerland

#25 of 108 hotels in Geneva

Guests' Choice

Review score

Based on 2260 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    9.6

  • Facilities

    8.6

  • Staff

    9.2

  • Value for money

    8.2

  • Free WiFi

    9.2

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Showing 76 – 100

  • Reviewed: 17 March 2024

    10
    Great location and loved the quirkiness
    • Leisure trip
    • People with friends
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    No tea and coffee facilities in the room

    Location and quirkiness

    Stayed in March 2024

  • Reviewed: 16 March 2024

    8.0
    Yes - great - will stay the next time I visit
    • Business trip
    • Couple
    • King Room
    • Stayed 3 nights

    Couldn't open a window in the room to get fresh air - and - being old - I didn't like the whole digital thing at checking in and in the room.

    Great place - modern and funky - great Breakfast and bed was very comfortable

    Stayed in March 2024

  • Reviewed: 15 March 2024

    10
    Hotel was. Brilliant. Booking . Com. Not so much
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 4 nights
    • Submitted via mobile

    It was all good. No complaints at all

    Hotel staff was outstanding. Booking . Com. Took the money. From me. But did not pay the hotel. Bit embarrassing with a queue behind you. They give us the keys to the rooms , I 2 days later. They told me booking. Com paid them. I would definitely stay again

    Stayed in December 2023

  • Reviewed: 14 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night

    no room for luggage to open.

    the ability to open and close blinds.

    Stayed in March 2024

  • Reviewed: 14 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    The price of the room and size of the room was too expensive for what you got and the room was very small.

    Everything

    Stayed in February 2024

  • Reviewed: 11 March 2024

    9.0
    Well located and confortable
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The music in the lift is perhaps not necessary

    The location is brilliant! Room was clean and confortable

    Stayed in March 2024

  • Reviewed: 9 March 2024

    10
    The tranquility of the lake was great for mindfulness.
    • Business trip
    • Group
    • King Room
    • Stayed 5 nights
    • Submitted via mobile

    Whats not to like

    Central location in the heart of shopping and restaurants

    Stayed in March 2024

  • Reviewed: 5 March 2024

    10
    Very good experience
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    The location is amazing. All the staff is great.

    Stayed in March 2024

  • Reviewed: 3 March 2024

    10
    Great
    • Business trip
    • Group
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    Window didn’t crack open Some outside would be nice

    Clean Very nice staff Excellent location Good price Great coffee

    Stayed in March 2024

  • Reviewed: 3 March 2024

    9.0
    Comfortable, cosy and clean stay. Hotel lobby is pleasant place to spend time
    • Leisure trip
    • Couple
    • King Room
    • Stayed 4 nights
    • Submitted via mobile

    The hotel is at perfect location in Geneva city centre. When you are in hotel, everything is a few minutes by steps away from you. All hotel services and staff are excelent, especially Mrs Katalina who gave us the best food advices from their kitchen. Check-in and check-out procedures are automated and easy to do. Room bed is wide and comfortable.

    Stayed in March 2024

  • Reviewed: 1 March 2024

    10
    Great location, small room, fun bar
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Room was TINY and you can only get out 1 side of the bed. The person at the far side has to crawl over the other person to get out.

    Great location and fun bar area

    Stayed in February 2024

  • Reviewed: 29 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Very nice modern style. Super clean and unbeatable location.

    Stayed in February 2024

  • Reviewed: 29 February 2024

    8.0
    Relaxing and modern.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    Expensive and breakfast was over priced.

    Hip, young and modern. Room was controlled with IPad.

    Stayed in February 2024

  • Reviewed: 26 February 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Unique style of hotel. Amazing location of hotel. Comfortable bed

    Stayed in February 2024

  • Reviewed: 26 February 2024

    10
    great
    • Business trip
    • Family with young children
    • King Room
    • Stayed 2 nights

    great breakfast

    Stayed in February 2024

  • Reviewed: 26 February 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Very central, exceptionally helpful staff. Very clean and comfortable.

    Stayed in February 2024

  • Reviewed: 25 February 2024

    9.0
    Really clean and cute hotel at a great location in Geneva
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Just the basic amenities in the room but I didn’t mind.

    Perfectly clean, quirky and cozy, great location.

    Stayed in February 2024

  • Reviewed: 25 February 2024

    10
    Fabulous hotel with delicious breakfast
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The room wasn't huge and had a tiny window. It also had no kettle. The lights and blinds etc were fun controlled via an ipad, the only downside was that we weren't sure how to turn on the bathroom light without turning on all lights which made it tricky not to disturb each other in the night. Such minor niggles though as it truly was a brilliant stay.

    Modern clean hotel with a welcoming lobby and generally lovely feel. Room was generally well equipped (minus a kettle) with all sorts of plug sockets, handy if you forget an adaptor. It was fun to control things like lights and blinds and tv via the ipad and this all worked well. They served hot food until late in the evening which was perfect for us as we were hungry after a concert and couldnt fine food elsewhere. We had dimsum, bao buns and cookies and they were all delicious. Great breakfast including decent barista coffee (we had 2 or 3 each!) - would definitely recommend adding breakfast. Lovely location within easy walk of pretty much everything you'd need. Quiet room on the top floor . The staff (and in fact everyone in Geneva) were so friendly and welcoming.

    Stayed in February 2024

  • Reviewed: 25 February 2024

    8.0
    The rooms are small but very comfortable. Good breakfast. Will definitely come again.
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    Great location in the heart of Geneva

    Stayed in December 2023

  • Reviewed: 25 February 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Not a fan of the bed layout which is like a bunk

    Centrally located and lots of cool touches. Staff very friendly too.

    Stayed in February 2024

  • Reviewed: 21 February 2024

    10
    location, technology, clean
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    no world can describe this modern tech hotel you control every thing in ur room by a cute ipad and the location was super perfect im in love with this hotel🤍and everything about it

    Stayed in February 2024

  • Reviewed: 21 February 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    The sink in the room

    Staff all are friendly and professional to help location perfect in center Room very clean even small but no problem as am with my sister

    Stayed in January 2024

  • Reviewed: 21 February 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    would have liked to be able to have toast

    really funky hotel, staff were very friendly , room was comfortable especially the pillows !

    Stayed in February 2024

  • Reviewed: 20 February 2024

    9.0
    To be continued
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 1 night

    Everything was OK!

    Employees were very friendly and really interested in people. They were proactively asking how they could help. They were open and had good humor. So very kind.

    Stayed in February 2024

  • Reviewed: 20 February 2024

    10
    Loved the hotel and would certainly stay there again.
    • Leisure trip
    • Group
    • King Room with Lake View
    • Stayed 1 night

    They needed more assistance over breakfast clearing tables away that didn't self clear.

    Well located to the old town and only a 5 min walk to Lake Geneva. Definitely a boutique art hotel -- simply loved the vibe. The room was very modern and small but loved the quirky look and the view from the room was wow! The staff were superb and whilst the check-in was a self serve style you could obtain assistance.

    Stayed in January 2024

Showing 76 – 100

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