31-33 Rue de la Rotisserie, 1204 Geneva, Switzerland
#25 of 108 hotels in Geneva
Guests' ChoiceBased on 2244 hotel reviews
8.5Cleanliness
8.9
Comfort
8.9
Location
9.6
Facilities
8.6
Staff
9.3
Value for money
8.2
Free WiFi
9.2
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End of dialog contentReviewed: 21 May 2024
Katherine
CanadaMy room looked out into an interior courtyard of other rooms, so I basically always had to keep my blinds closed or people could see in. I would recommend picking a room with an exterior view.
Great location right on the edge of the old town, easy to reach from the airport by train or bus. Staff was lovely, facilities and room were on par with other CitizenM properties. Everything in Geneva is expensive, so this is a good option in the city!
Stayed in April 2024
Reviewed: 21 May 2024
Larry
United StatesWhen we got to the first room we saw that the bed was against the wall on one side and would have been impossible for us older folks, but Victor quickly gave us a different room that suited our needs. The hotel is geared towards a younger crowd, and if you have physical "opportunities" ask for a handicap room.
The staff was so helpful and nice. From reception to the service at the bar, everyone was so nice and went out of their way to make our stay great.
Stayed in May 2024
Reviewed: 20 May 2024
Ashley
CanadaNothing - no complaints whatsoever
Location was perfect, hotel facility and amenities were fantastic, food/drink/breakfast was delicious and service was even better!
Stayed in May 2024
Reviewed: 20 May 2024
Lien
VietnamCentral located in Geneva - Not a large room but very cozy - Easy check in and check out - 2mins walking to bus stations - 5 mins walking to Geneva lake and sightseeings - Several luxury shops and various restaurants around
Stayed in April 2024
Reviewed: 16 May 2024
Victor
FranceSome aspects of the stay --like cleaning of the room -- could have been better explained when we checked in. Cleaning services were overall ok, but no toilet paper left in the bathroom???
Location was perfect. Breakfast was really very good. Staff were generally friendly and helpful. And we thought it was definitely good value for money. Room was small but well designed.
Stayed in May 2024
Reviewed: 14 May 2024
Kelly
United KingdomNothing 🤩
I loved this Hotel. Small rooms but everything so so well thought out and high tech. There was an iPad that controlled everything in the room- temperature, window blinds, funky lighting, tv. You could cast your phone onto the tv. I would def use this chain again. The staff also were super friendly. I spoke to one of the check in ladies and she gave me loads of sight seeing info. I wish I knew her name. She was fabulous.
Stayed in May 2024
Reviewed: 13 May 2024
Diane
United StatesThe need to climb in/out of bed from the end of the bed. No side table for phone, etc...
Very efficient use of a fairly small room. Good blackout shades for sleep.
Stayed in May 2024
Reviewed: 13 May 2024
Elif
GermanyRoom is enough for one person. For two person only one night is fine. Breakfast should be %30 less price since it was not like a proper open buffet.
Location is amazing, very central. Staff is friendly. Coffee is delicious. Very digital and fun hotel
Stayed in May 2024
Reviewed: 12 May 2024
Shaun
United KingdomNothing at all ..
Staff were excellent super friendly and helpful. Hotel was perfectly located and very modern and clean.
Stayed in May 2024
Reviewed: 11 May 2024
Vena
BeninI wished the room cleaning service pass everyday
Cozy space
Stayed in May 2024
Reviewed: 10 May 2024
Ahmad
KuwaitThe smell of the bathroom
The location
Stayed in May 2024
Reviewed: 10 May 2024
Sofia
ArgentinaThey don't clean the room everyday, unless you ask for.
The Check-In and check-out are done with a computer, the room is completely managed with an ipad (lights, temperature, tv, etc). For me it was good, but maybe for some people is not.
Stayed in May 2024
Reviewed: 10 May 2024
Mustafa
LibyaNothing at all.
All well mangment we was very happy shor we will back again
Stayed in May 2024
Reviewed: 10 May 2024
Tessa
Hong KongRoom seemed small initially but I got used to it. The bed was so comfy and the bedroom tech amazing and that made up for it. Breakfast was expensive so I didn't eat it.
The location was amazing right in the centre of Geneva; and near the lake. The bed was 10/10 comfortable and really big. The technology in the room was fun and easy to use. Whilst not the biggest, the bedroom had everything you need. The lounge was a lovely and relaxed place.
Stayed in May 2024
Reviewed: 6 May 2024
Mario
ItalyRoom a bit small (but still comfortable)
Great location and fantastic breakfast. The hotel has a nice atmosphere.
Stayed in May 2024
Reviewed: 5 May 2024
Evangeline
United KingdomAir conditioning didn't work properly. Set it to 18° but we had two nights of broken sleep as it was so warm in the room.
Clean, spacious room
Stayed in April 2024
Reviewed: 5 May 2024
Mary
PhilippinesRoom is quite small but still cozy.
Room is clean and modern.
Stayed in April 2024
Reviewed: 5 May 2024
Dalal
KuwaitThe breakfast was not good
The cleanliness is good
Stayed in April 2024
Reviewed: 4 May 2024
Valeria_g
DenmarkRoom was very small and toilet is just a glass door separating from rest of room so not very private
Great position in the old town Staff is great and very friendly Nice option to be able to order food and drinks 24/7
Stayed in April 2024
Reviewed: 3 May 2024
George
RomaniaLocation, value for miney
Stayed in April 2024
Reviewed: 3 May 2024
Matteo
ItalyRoom was a small, but bathroom was large. Smart home tech is not so necessary.
Good location, clean and practical room. Effective service.
Stayed in April 2024
Reviewed: 3 May 2024
Gaelle
LebanonThe fact that cleaning is optional and that on the day requested service was late in the afternoon
The location is very central How easy it is to set up the room with the iPad through our convenience Very helpful staff How sunny is the room
Stayed in May 2024
Reviewed: 2 May 2024
Puri
AustraliaI did like everything
Modern
Stayed in April 2024
Reviewed: 2 May 2024
Lorenzo
United StatesLocation was very convenient to exploring the city. Staff was friendly. Room was large and comfortable.
Stayed in May 2024
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