Rheingasse 19, Old Town Kleinbasel, 4058 Basel, Switzerland
#42 of 66 hotels in Basel
Guests' ChoiceBased on 21 hotel reviews
8.3Cleanliness
8.9
Comfort
8.8
Location
9.1
Facilities
8.5
Staff
9.5
Value for money
7.8
Free WiFi
9.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 21
Reviewed: 24 March 2024
Ruya
ItalyHistorical building
Location and style
Stayed in March 2024
Reviewed: 7 October 2023
Andrea
United KingdomSee the review in the previous section
The location is in a nice area of Basel very close to the Rhein , with nice little Cafes and restaurant. ( A bit tricky to find) Only 10 min walk away to the city centre. The room itself was not very big, but high quality interiors, very comfortable bed, the bathroom was very spacious. The weather was extremely hot for beginning of September. We struggled a bit with the nights as we only had very warm down feather duvets without AC. Couldn’t open the windows because of the outdoor noise of the bar on the ground floor and the main hotel on the opposite side of the narrow road. It was a shame that we only spotted the coffee and tea facilities outside the room on the corridor when we departed.
Stayed in September 2023
Reviewed: 7 June 2023
Alexander
AustriaProblem with electricity, in our room we needed to unplug one of the lamps. Not enough sockets, none near the bed.
Staff friendliness efficiency. Historical location with literary connection to author Hermann Hesse. Adapters to swiss plugs provided by hotel, umbrella provided by hotel
Stayed in May 2023
Reviewed: 10 May 2023
Simon
United KingdomBreakfast was very good as was the location, staff most helpful too.
Stayed in May 2023
Reviewed: 14 December 2022
Alice
Monacoinitially couldn’t find the entrance (it’s in the main hotel over the road) and many stairs to get into the main hotel was tricky with the pram
we booked the studio room and it was huge! perfect for staying with a young child, able to put them to sleep and still enjoy our evening in the “living” side. massive bathroom and bath too the staff was so friendly and welcoming
Stayed in December 2022
Reviewed: 15 November 2021
Leonie
NetherlandsBeds too small. Too hot in rooms
Stayed in November 2021
Reviewed: 16 July 2023
Jane
United StatesAll of it
Did not appreciate at all the hotel did not have ac. It was awful. The room was small and stuffy and not attached to the hotel. Construction going on. We had to pay $150 to upgrade to AC. Would not recommend in any capacity. The breakfast however was excellent
Stayed in July 2023
Reviewed: 22 June 2023
Hillary
PhilippinesThere were no mugs for coffee/tea, just normal glasses. Apart from that everything was brilliant.
We were given a room with a balcony, it was kept clean and cozy. Staff were really helpful and nice with all the requests we had. Ambiance was excellent. Highly recommend
Stayed in June 2023
Reviewed: 12 September 2022
Arianna
United KingdomThe location was amazing, super central. The staff was really friendly and when we checked in we got upgraded to the penthouse which was just wow! The room was so stylish and we had a really cute terrace. The breakfast was really great too with lots of choice and we sat by the windows with the view over the Rhein river.
Stayed in September 2022
Reviewed: 12 May 2024
Carol
AustraliaThere are no comments available for this review
Stayed in May 2024
Reviewed: 23 January 2024
Anthony
United KingdomThere are no comments available for this review
Stayed in January 2024
Reviewed: 2 November 2023
Imme
FranceThere are no comments available for this review
Stayed in November 2023
Reviewed: 26 July 2023
Gillian
United KingdomThere are no comments available for this review
Stayed in June 2023
Reviewed: 5 January 2023
Cian
United KingdomThere are no comments available for this review
Stayed in December 2022
Reviewed: 18 December 2022
Viviane
NetherlandsThere are no comments available for this review
Stayed in December 2022
Reviewed: 11 December 2022
Konstantinos
GreeceThere are no comments available for this review
Stayed in December 2022
Reviewed: 1 November 2022
Ilayda
TurkeyThere are no comments available for this review
Stayed in October 2022
Reviewed: 6 December 2023
Gulsen
CyprusThere are no comments available for this review
Stayed in December 2023
Reviewed: 30 September 2023
Robert
GermanyThere are no comments available for this review
Stayed in September 2023
Reviewed: 7 December 2022
Martin
United KingdomThere are no comments available for this review
Stayed in December 2022
Showing 1 – 21
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content