Brantschenhaus 3, 3920 Zermatt, Switzerland
#292 of 457 hotels in Zermatt
Guests' ChoiceBased on 245 hotel reviews
8.3Cleanliness
8.7
Comfort
8.8
Location
9.5
Facilities
8.2
Staff
9.0
Value for money
8.2
Free WiFi
8.3
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End of dialog contentReviewed: 13 May 2024
Linda
United StatesCould have gotten a better price thru a hotel website instead of direct
Staff, location, cleanliness breakfast
Stayed in May 2024
Reviewed: 1 May 2024
Deep
IndiaCentrally located, close to main train station & Gornergratt station, lots of shops, restaurants & very good view of the mountains....Good Breakfast :)
Stayed in April 2024
Reviewed: 22 March 2024
Brenda
United StatesTypical of an older ski joint, walls/halls/ceiling thin.
Location, and the beds were comfy.
Stayed in March 2024
Reviewed: 22 March 2024
Tanja
SwitzerlandNoisy
Location and nice breakfast!
Stayed in March 2024
Reviewed: 10 March 2024
Shelagh
United KingdomFurniture in my room was very tired, no headboard & damaged bedside table
Location Cleanliness
Stayed in March 2024
Reviewed: 8 March 2024
Ian
AustraliaI would have preferred it if the restaurant had opened slightly earlier for breakfast, and if the heating in the room were more adjustable - it was very hot at times!
Great location for ski lifts, train station and ski hire shops. The breakfast was great, and the room was as described. Staff were happy to help with advice on things like accessing the slopes.
Stayed in February 2024
Reviewed: 3 March 2024
Michael
MalaysiaNo
Location
Stayed in February 2024
Reviewed: 2 March 2024
Angelo
United KingdomBreakfast: at 8.15am croissant were unavailable (finished)
Location is very good
Stayed in February 2024
Reviewed: 27 February 2024
Radek
Czech RepublicFurniture and carpet look a bit dated - fine for the price I guess Non-functional bathroom door handle
Matterhorn view from my room was fantastic Located in the center of Zermatt town Helpful and friendly receptionists Squeaky clean rooms Comfortable bed
Stayed in February 2024
Reviewed: 14 February 2024
Tan
AustraliaThe price.
The room is small but the location is perfect, just off the busy street where shops, restaurants & other amenities are located. Breakfast is good although the soft boiled eggs ended up being hard boiled.
Stayed in January 2024
Reviewed: 26 January 2024
Adrian
AustraliaThe steps from the front door up to reception were difficult for me with a big suitcase. A ramp would help.
The room was small but quite adequate. Everything needed was there. The hotel is an easy walk from the train station and in the middle of the main part of Zermatt. Breakfast was a bit light on, but the quality was fine, just not a lot of choice. The reception staff were excellent, extremely helpful.
Stayed in January 2024
Reviewed: 21 January 2024
Jennifer
SingaporeThe bed and pillow are too soft for my back and neck
Location is excellent, place is clean with a nice view at the balcony and helpful staff.
Stayed in January 2024
Reviewed: 5 January 2024
Carrie
United KingdomVery good location staff very helpful and nice Good view Highly recommended
Stayed in January 2024
Reviewed: 31 December 2023
Safarwala
SwitzerlandCreaking and noises from other rooms, quite old furniture, too expensive
Size of the room and bathroom was very big, location is amazing
Stayed in December 2023
Reviewed: 7 November 2023
Bernd
ThailandBreakfast was very good and staff also
Stayed in October 2023
Reviewed: 4 November 2023
Patarawan
Thailandroom dark and old breakfast no sausage or omeletts
location
Stayed in November 2023
Reviewed: 18 October 2023
Seung
United StatesPrice simple high for such a simple room but I guess they are normal for Zermatt.
Great location -- not too far from train station and right off the main "strip." Breakfast was lovely and staff very helpful.
Stayed in October 2023
Reviewed: 15 October 2023
Low
Singaporebed could be thicker
I like the bath tub
Stayed in October 2023
Reviewed: 23 September 2023
Ayumi
JapanThe floor we stayed on shared the balcony with the room next door.
It was quiet and close to the station.
Stayed in July 2023
Reviewed: 8 September 2023
James
United KingdomThe floorboards in our room creaked quite loudly, as did the room above. Also the walls were very thin and the conversation of the guests in the next room could be heard.
The lady at Reception was very helpful and informative. The room was very clean and spacious, especially the bathroom. The location was central, just a very short walk from the railway station. The breakfast room was well appointed and there was a good choice.
Stayed in August 2023
Reviewed: 23 August 2023
Sara
SwitzerlandCarpet floor in the room. Rooms are not soundproof. No A/C, it got quite hot in the room.
Very clean room, great location (next to the train station). The breakfast selection was rather small.
Stayed in August 2023
Reviewed: 21 August 2023
Ronald
United StatesBeds were too low. Bathroom was very spacious but tub was too large and totally unnecessary whereas shower was a bit small. Balcony was too small, width ok, depth too small.
Very good
Stayed in August 2023
Reviewed: 3 August 2023
Oon
MalaysiaPillows were too soft
Strategic location
Stayed in August 2023
Reviewed: 14 July 2023
Ana
United StatesThe internet did not work well and bathroom was on the smaller side.
Excellent location and staff. Breakfast was great.
Stayed in July 2023
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