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Reviews of Crowne Plaza Zürich, an IHG Hotel 4 stars

Badenerstrasse 420, Aussersihl, 8040 Zürich, Switzerland

#101 of 124 hotels in Zürich

Guests' Choice

Review score

Based on 2098 hotel reviews

7.6

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.1

  • Location

    7.8

  • Facilities

    7.9

  • Staff

    8.2

  • Value for money

    7.4

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 2 May 2024

    9.0
    Good Corporate Hotel with great facilities.
    • Business trip
    • Group
    • Standard Double or Twin Room
    • Stayed 5 nights

    Couldn't get the room again nearly as cheaply for my third and fourth visit to Zurich (in as many months)

    Really like this hotel for business. There is a Holmes Place Gym on site which is outstanding for a Hotel. Breakfast was good with a chef cooking eggs however you like them. Rooms are clean, functional and not dated. Iron for shirts. Bar staff are friendly too. Ate the Poke Bowl at the restaurant the night I arrived late, which was good although obviously Zurich prices. Everyone is really friendly. They all speak perfect English (not that I need that particularly).

    Stayed in March 2024

  • Reviewed: 2 May 2024

    7.0
    Hi, I'm still waiting for my security deposit back, yeah it's kinda annoying to wait for that long
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 6 nights

    Hi, I'm still waiting for my security deposit back.

    Stayed in April 2024

  • Reviewed: 26 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Nice breakfast

    Stayed in April 2024

  • Reviewed: 24 April 2024

    8.0
    hotel stay was great but poor when it comes to hotel receptionist staff ability to handle guest
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    The room is outdated, the door lock room is not secured and the guy in the reception i forgot his name is not helpful. Not smiling, stiff voice, therefore, Poor of handling guest, not helpful at all.

    The location, the breakfast, accessibility to tram and others.

    Stayed in April 2024

  • Reviewed: 18 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Room was extremely small

    Hotel location and amenities

    Stayed in March 2024

  • Reviewed: 18 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Parking fee was too high and there was no microwave in the room. Normally in this case you can take your food/ baby milk to reception/ restaurant to warm as we did in Italy holiday-inn but was refused by bartender at restaurant. Either keep microwave or find another alternative for customers.

    Location and reception staff

    Stayed in April 2024

  • Reviewed: 16 April 2024

    8.0
    Good for its money, but not the best.
    • Business trip
    • Couple
    • Standard Queen Room
    • Stayed 3 nights

    We needed to iron the clothes before going to an official event. We asked the day before to bring an iron to the room - promised, not delivered. We asked at the beginning of the day - the same. We phoned from the room - the same. We came in person to the lobby - we were finally asked to call the "hausmeister" ourselves to ensure that it will be delivered. We needed to call twice to finally get an iron. The door to the toilet is half transparent (you can see what is going on there) and on top of that you can not completely close it, probably to ensure that your rommate can, also, hear what is happening. =) And, finally, there was no toilet brush. The wardrobes were too small for two persons. Barely can fit there, even though just stayed for a few days.

    In the room there was an option to boil water and drink tea or capsule coffee. Breakfast was fabulous with a lot of options for warm dishes (e.g. sausages, beans. eggs etc.) and cold food (e.g. fish, salami, bircher muesli, fruits, vegetables). There was an option to have a chef to prepare eggs/scrumble with the toppings of your choice. Gym and spa area (sauna, quite room with warm tea, pool area) were great: clean, comfortable and renovated (new). Restaurant on the first floor served delicious food with an average price/quality ratio for Zürich.

    Stayed in January 2024

  • Reviewed: 15 April 2024

    8.0
    Excellent stay and wonderful experience 😊
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Room carpet need changing.

    Breakfast selection and servings are just great

    Stayed in April 2024

  • Reviewed: 13 April 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Not good as per the cost

    Good location

    Stayed in April 2024

  • Reviewed: 9 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    No toothpaste

    Cleanliness and breakfast is good.

    Stayed in April 2024

  • Reviewed: 7 April 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    You need to install a toilet brush and proper doors on the bathrooms

    Hotel in general nice

    Stayed in January 2024

  • Reviewed: 4 April 2024

    7.0
    Good stay for work and leisure purpose with or without family
    • Business trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast charges too high

    Located just few meters from Tram station

    Stayed in April 2024

  • Reviewed: 3 April 2024

    8.0
    Great breakfast!!
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    NA

    Nice location

    Stayed in April 2024

  • Reviewed: 1 April 2024

    9.0
    Excellent hotel, lovely staff, great food.
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    See above

    The breakfast was amazing, such a good range. Staff were all lovely and helpful. The room was a little on the small size and the pool closed early unexpectedly the day we wanted to use it so we did not get to enjoy this facility but overall it was a very pleasant stay and I would recommend this hotel to others.

    Stayed in March 2024

  • Reviewed: 21 March 2024

    8.0
    Excellent
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights

    Restaurant closing at 10pm

    Breakfast was excellent.

    Stayed in March 2024

  • Reviewed: 11 March 2024

    7.0
    good value for the money
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights

    Meal was really expensive

    Good location, great staff, nice pool open till 9pm

    Stayed in February 2024

  • Reviewed: 6 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    No direct access to youtube though..

    We like that the location is accessible to transpo within city and restos are walking distance too. Staff are nice and they did accommodate our queries .Thanks to Sameh in Reception.Highly recommended stay for those who want convenience.Nice room by the way for a Junior suite.😊 We surely enjoyed our stay.

    Stayed in March 2024

  • Reviewed: 5 March 2024

    9.0
    It was good
    • Business trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 3 nights

    This hotel lacks more modern equipment, as the furniture is rather old, but neverthless, also earlier breakfast that you can literally eat, even if you leave early and maybe a coffee machine not an old kettle.

    The hotel is very well located, the breakfast is very good and You can have a sauna, also swimming pool and jaccuzzi which is actually the main driven force in this hotel, the bed was comfortable.

    Stayed in January 2024

  • Reviewed: 27 February 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 2 nights

    The room next door was being refurbished and they have started too early when I had to do some work It is very distracting

    Stayed in January 2024

  • Reviewed: 27 February 2024

    8.0
    Overall a good solid hotel
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights

    - basin taps are hand-turnable. I haven't seen those in 2 decades probably :D

    - friendly and helping staff - breakfast is good - location could be closer to old center, but totally walkable if the weather is nice and trams also work - very soft beds - very quiet

    Stayed in February 2024

  • Reviewed: 26 February 2024

    9.0
    Beautiful stay.
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Clean, spacious , added facilities like gym and sauna. Friendly and cheerful front desk staff

    Stayed in February 2024

  • Reviewed: 22 February 2024

    9.0
    Great
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 5 nights
    • Submitted via mobile

    The front desk staff was courteous. However some information was Misleading facilities which actually were chargeable... Like spa and massage. Which is not corrected

    Ambience of lobby and cleanses of the hotel and as well room

    Stayed in February 2024

  • Reviewed: 15 February 2024

    7.0
    Good stay
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Location was far from main city and train station

    The hotel pool was nice and breakfast was good

    Stayed in February 2024

  • Reviewed: 13 February 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    My skin was itching while using the blanket. Maybe some problems with the detergents

    Good stuff, good facilities but can be better. Some equipments are old but fine.

    Stayed in February 2024

Showing 1 – 25

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