The trash was not emptied after the previous guest in our room and we found hairs in the bathroom from the previous guests.

Very convenient check in.

Stayed in September 2023

Check in was confusing. Nobody at front desk and small signage was not noticeable. Big sign on front door said to go around back to ski shop. Lobby was dark and nobody in there so we went around back to ski shop. Ski shop was dark and there were no signs there. Went back to front desk and found small sign that said there was no reception at the hotel and to check my email for check-in instructions. I was able to find that but it took us 15 minutes of looking around first. A better sign on the front door would have fixed all that.

The view was nice. higher floor would have been much better as we were obstructed by trees.

Stayed in August 2023

After reading lots of negative reviews about this hotel we were a bit concerned, but the hotel is just regular. Nothing spectacular, but nothing to complain about either. Clean, spacious room with a balcony, bathroom with soap and shower gel, kettle with cups, a couple of instant coffee sachets and tea bags, small fridge. Absolutely fine for an overnight and even a longer stay. We wouldn't mind coming back!

Stayed in August 2023

- they did not have card facilities to pay for breakfast.

the kitchenette was handy and the beds were comfortable.

Stayed in June 2023

breakfast

view

Stayed in May 2023

poorwifi signal

clear, good postion

Stayed in May 2023

We went off season and the hotel was quite empty so the atmosphere was a little strange without a reception. However getting your key via a lock box plus code was good. The room was spacious and the view from the balcony, south facing room, was lovely. We had a good sized balcony for two, pleasant to sit on for lunch/apero. Breakfast buffer was very good with friendly staff.

Stayed in April 2023

They should include the local tourist tax directly in the rate paid upfront. Paying it afterwards is a bit cumbersome and "out of date"

Nice view, calm. Conveniently located.

Stayed in March 2023

nothing in mind

Great value for money, amazing view from the balcony, very central.

Stayed in February 2023

After two month they took the money again in my account

Stayed in August 2022

It's not a 2 bedroom apartment, it's two rooms with a small kitchenette. Which is fine, we were prepared for that having read the reviews, but the booking can be misleading. It would be better to make it clear, people will still book it and enjoy it, but have the correct expectations. I would have provided different feedback had I not read the reviews beforehand. Do not expect to be able to communicate any specific requirements and hope to be met. Communication is minimum, what you book is what you get, including check-in/check out times, no flexibility.

Location is great. We found the kitchenette reasonable for a family with two children (we read the negative feedback and were prepared for any scenario, but found that the kitchen had all the utensils required for a low -maintenance utilisation). There is no staff, I did not use the phone contact as it was not needed, so cannot review from that perspective.

Stayed in February 2022

Where is the staff??? Because of COVID the staff are nowhere to be found. It feels very strange, especially now that most countries in Europe are well on their way with the vaccinations and other COVID countermeasures. Not having staff there just seems like a cost-cutting issue. Overall the place is okay, but basic. I would recommend it for the amazing view, but other than that it's far from value for money. Moreover, parking is hell. Very few parking spots for the amount of rooms/visitors. This meant we had to park at the paid parking just down the road, which was very expensive. We were quite frustrated about this.

The view is amazing, if you choose a room with a view on the mountain. Room itself is basic, but good enough for a few nights. Hotel is practically is slightly outside the village center, but walking to the nearest supermarket or restaurant took less than 5 minutes, so great location.

Stayed in August 2021

Newly renovated room although in an old building. We arrived late at night and despite no pre-arrangement, the staff had organized everything so that we could access the room. Breakfast must be ordered in advance; although not done by us we could have it without problem.

Stayed in September 2021

Limited facilities, no refill of tea, cups etc. No glass available. Limited cleaning, we still had the bottles left in the room.

Nice apartment

Stayed in January 2024

Its the second time we stay here 3 years ago and nothing is improved. Beds are uncomfortable and sheets were stinky. We chose here again because of the price.

The cleaning guy and lady were helpful.

Stayed in January 2024

Nothing....its a scam

Its a scam. Not a hotel but shared room. Instructions not clear. Expensive price. No safety. Clean every 7 days..so not good at all. Smell hard because people before. Doesnt worth the trip..very unhappy. ... Last email have to pay more...really not good 175 chf for a shared room :(((

Stayed in September 2023

There was a little kitchen in the room but not a single plate or cup. There was instant coffee available and an electric kettle but, without cups, we couldn’t use it. Two cups and a glass would have been excellent.

The views from the balcony were breathtaking.

Stayed in August 2023

Dirty Cat poop on the balcony Shower drain was partially blocked Soap dispenser broken Bed sheets had holes The ambience is a bit creepy without the staff and dark corridors. I ended up here because other places where fully booked and for the price (>140chf), i was expecting much higher standards.

Good location The room had a balcony

Stayed in July 2023

The restaurant is always close. In my stated time I went to the restaurant to take my breakfast but were closed, I called to the receptionist phone number but nobody answered. Second point, twice the housekeeper open my door even if I was inside, they never knocked.

If you want to stay in Adelboden is a good place!

Stayed in June 2023

Very minimalistic, uncomfortable beds, internet often not working

Perfect location

Stayed in September 2022

Nothing

Check process was seamless, the rooms were excellent. The breakfast was great. The staff were friendly. Great hotel.

Stayed in September 2022

if I knew there is no parking available, I would not have come to this place as this is annoying - stuff proposed to park at some other hotel far away. Also you could hear every word from the guests next door

Stayed in February 2022

Self check in process was a bit odd, no restaurant anymore, breakfast was listed as 25 CHF but did not see an option for it in the morning

Close to the center of town

Stayed in September 2023

There are no comments available for this review

Stayed in January 2024