1, place Isaac-Mercier, Saint-Gervais / des Grottes, 1201 Geneva, Switzerland
#70 of 106 hotels in Geneva
Guests' ChoiceBased on 980 hotel reviews
8.0Cleanliness
8.5
Comfort
8.2
Location
9.2
Facilities
7.7
Staff
9.2
Value for money
8.2
Free WiFi
8.5
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End of dialog contentReviewed: 3 May 2024
Greg
AustraliaSaturday night was noisy.
Arrived in Geneva late morning and our accommodation was a 10 minute walk from the station, easily located. We were staying for one night only transiting through Geneva to Rome. The room was compact with 3 single beds, a desk and small bathroom……all we needed for the night. The only negative was that it was a street facing room on a very busy street and the traffic throughout the Saturday night, including lots of sirens, drunk and loud people was quite sleep disturbing. Our room was ready so we were able to check in and go sight seeing. Our check in person was very helpful providing advice and a map of where we could see the best of Geneva in an afternoon. Public transport is free with our visitor voucher so we were able to take a tram to the Botanic Gardens and the boat across lake Geneva. We wanted to experience a traditional Swiss cheese fondue and were advised of a restaurant on the wharf which didn’t disappoint. We left too early to experience the breakfast.
Stayed in April 2024
Reviewed: 2 May 2024
Carolina
ItalyExcellent value for money!
Stayed in March 2024
Reviewed: 1 May 2024
Gaspard
SwitzerlandLooks amazing, great staff!
Stayed in April 2024
Reviewed: 29 April 2024
Nikola
CroatiaOn the other hand, the location, because it is located next to a busy road, where you can hear ambulance and police sirens at night (almost every evening and early morning), which can cause you to not get a good night's sleep.
On the one hand, a good location, close to the lake and the Cornavin station, and it is possible to get to the airport very quickly (eg from the hotel to the airport in 15-20 minutes!). The rooms have an emphasis on wooden furniture, which I particularly liked, and the view from the room was delightful.
Stayed in April 2024
Reviewed: 29 April 2024
Anne
United KingdomThere was no kettle in the room but drinks were available in Reception.
Staff were very friendly and helpful. Excellent location to explore the city. Homely atmosphere
Stayed in April 2024
Reviewed: 24 April 2024
Zhenyu
Francequite good compared to its location, nothing bad
The location is good, near the train station, convenient for transportation. Staffs are helpful. Rooms are cozy and clean.
Stayed in April 2024
Reviewed: 19 April 2024
Anya
FinlandVery nice, basic place in a great location. Reception was very friendly and welcoming. The room was simple but that's all I needed. I will definitely stay here again when I pass through town.
Stayed in April 2024
Reviewed: 16 April 2024
Jayson
United StatesSqueaking floor in our room.
The gentle at the reception is the best. His service is beyond the ceiling. He even came with us to the parking to assist which beyond his duties. Well knowledgeable in the whole Geneva in a way he gives us a complete guidance from transportation, restaurant all the way to the attractions. Lastly, the location is excellent as it is near the train station.
Stayed in April 2024
Reviewed: 15 April 2024
Juliette
SwitzerlandAs the hotel is on a busy street, we did hear the traffic through the night (we stayed Saturday to Sunday so perhaps it's less busy on week days). If you have ear plugs it shouldn't be a problem.
Very friendly staff welcome and only 8 minutes walking from the train station. We came with a baby and it was good to have an elevator. We were upgraded to a family room - and were very pleased with the support provided (a baby bed, room with a bath tub) and enough space for us. Shower had a nice pressure. We liked the space of the room, although some might find it a little outdated we thought it had history. Breakfast was available for only CHF5, we didn't make use of it but found a very cute bakery around the corner where we got a baguette.
Stayed in March 2024
Reviewed: 15 April 2024
Pooja
United Arab EmiratesOne night stay. Excellent welcome and support. Very clean and tidy and good location. Pavel at the front desk was very helpful and klnd. Bathroom was clean albeit small. Nice, warm rooms. Short walk from the station was a bonus. We were not expecting much from a 2 star so were pleasantly surprised!
Stayed in April 2024
Reviewed: 6 April 2024
Michael
South AfricaRoom is not noise controlled. So noisy at night from the traffic and trains. I imagine it's not just the room I stayed in. Double glass windows is a must for an institution of this calibre!!
Staff were amazing!! Location is great. Room was good all things considered. Nice coffee and pastry every morning!!
Stayed in April 2024
Reviewed: 2 April 2024
Stephanie
AustraliaA little noisy.
Fantastic location and super friendly staff
Stayed in April 2024
Reviewed: 21 March 2024
Zoe
United KingdomA kettle in the room would be nice but it's not really necessary as there is fantastic coffee available at breakfast.
The staff are all the most friendly and helpful. The place is charming. The room was clean and comfortable. I would definitely stay here again.
Stayed in March 2024
Reviewed: 18 March 2024
Vugar
AzerbaijanThe location, room and breakfast were quite good and satisfactory.
Stayed in March 2024
Reviewed: 16 March 2024
Anil
GermanyToilet bahtroom structure is not that comfortable
Location and very friendly staff. They let me to check in early at 9 oclock. That was fantastic.
Stayed in March 2024
Reviewed: 12 March 2024
Mark
United Kingdomgreat location, close to all transport and the centre of the city, excellent spot. Really comfortable beds.
Stayed in March 2024
Reviewed: 10 March 2024
Pastor
SpainLocation
Stayed in March 2024
Reviewed: 3 March 2024
Carl
United KingdomStaff were excellent
Stayed in February 2024
Reviewed: 2 March 2024
Annnabel
United StatesThe host was very welcoming and helpful. The location is exceptional is you want to be close to the train station/central Geneva.
Stayed in February 2024
Reviewed: 24 February 2024
Vira
NetherlandsLocation, value for price
Stayed in February 2024
Reviewed: 23 February 2024
Alice
BelgiumThe staff was absolutely amazing, being so friendly and giving great recommendations !
Stayed in February 2024
Reviewed: 21 February 2024
Lorarng
CambodiaI was satisfied for everything but it is good if the kettle provided.
Best location because it is in the center of the city, close to markets, trains, buses, tourist attractions and the room is good for two people.
Stayed in February 2024
Reviewed: 12 February 2024
Gillian
United KingdomNo tea or coffee making facilities
Quaint hotel with very reasonable small breakfast for an additional 5F. Friendly and helpful staff.
Stayed in February 2024
Reviewed: 10 February 2024
Ellie
United KingdomPaul, the man at reception could not have been more pleasant and helpful well done 👍
Stayed in February 2024
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