I just wanted to give a big thank you to Barbara and the friendly front desk team for their incredible help in sorting out the shipment of my package. Barbara really went above and beyond to make sure everything was taken care of smoothly and quickly. I can't thank her enough for making my stay hassle-free.

Stayed in May 2024

Excellent location and the good room, vert nice staffs. Breakfast is also good.

Stayed in April 2024

Location was excellent. Room was spacious and clean. All meals were tasteful and plentiful. Staff very respectful and happy to help.

Stayed in May 2024

Nothing

Location and view is exceptional not to mention the room is clean. Staff in the restaurant are great as well

Stayed in May 2024

As soon as your train arrives in Grindelwald, the hotel is just right there! Love that! This hotel has a cozy cabin feel with a warm and welcoming staff. They have international converters to lend you if you lose or forget yours or just haven’t bought one. The breakfast had a wide variety, it was so delicious. When you’re out and about, the hotel is easily accessible to the main town area. Incredibly convenient location and service. If you have other plans to hang out in the town after check out, they offer to store your luggage until you are ready to leave. The staff was so sweet, they gifted me a chocolate bar after hearing about my canyon swing story! Would highly recommend this place and visit again!! I also forgot to mention the stunning views at any angle of this hotel. You will not be disappointed!

Stayed in May 2024

All the staff were very friendly and smiley. the room was clean, and comfortable. The locations of the hotel is great, The breakfast had a great continental selection.

Stayed in May 2024

Couldn’t have asked for a better view! Directly next to the train station.

Stayed in May 2024

Nothing

Great location! Delicious breakfast! Wonderful staff!

Stayed in May 2024

Breakfast could be a little better but it's sufficient to get you started on the day!

Staff were super friendly location super convenient, hotel restaurant serves excellent food at a very acceptable price.

Stayed in May 2024

I

Stayed in May 2024

Breakfast don't have boiler egg or fried egg

Location front of train station

Stayed in April 2024

There wasn't anything we didn't like....excellent!

I loved everything about the hotel, the staff, the restaurant and the room

Stayed in April 2024

Not much I didn't like!! Had pretty much everything you needed for a good stay in Grindelwald.

Can't beat the location, incredibly easy and convenient to get to. The staff were very accommodating and friendly and even gave suggestions to activities in the area. All spoke a good level of English so communication was very easy. Rooms were spacious enough and had good ammenities. We had a mountain view room which did not disappoint! . Breakfast was good and had a decent range of options. We also dined in at the hotel restaurant for dinner and had some good service and meals from the staff. Would recommend to others!

Stayed in April 2024

Location to train, short walk to cable car. On-site bar and restaurant.

Stayed in April 2024

Very convenient location, literally next to the main Grindelwald train station. Despite the works at the train station, the room was quiet, and we slept soundly. The view of Eiger was amazing, and the buffet breakfast had a good spread, although vegan options were limited. Overall, highly recommended!

Stayed in April 2024

April 2024 there are ongoing works at the station, but these didn't affect our stay personally. However if you want a lie in then you might not want a room at the front of the hotel! Its a bit of a walk to Grindelwald first station - about 15 minutes uphill, but of course that can be seen as a positive when you are walking downhill on the way back!

Room facilities great. TV and coffee machine. Small balcony. Comfy beds and extra pillows. Literally right next to the tramline and train station. We were able to drop our luggage here prior to checking in, and they took it to our room. The hotel itself is a little old fashioned, which is charming, but the rooms are spotless and traditional and at the same time brought up to modern standards. Wifi excellent. Would definitely recommend. The breakfast buffet was the best I had in Switzerland during our stay. You even get bacon and eggs!

Stayed in April 2024

The stay was great, and there was nothing we didn't like

Great location right next to the main station. The room had a clear view of the mountains, and was comfortable and quiet. Breakfast was good, with all we needed. Hot food options were limited, but not a problem for us. The internet connection was fast with at least 170mbit down and 40mbit up

Stayed in April 2024

It was a bit warm even with heating off. Fixed by opening the balcony door.

Friendly, comfortable and clean, awesome food and staff. Thanks Anna

Stayed in April 2024

I am not basing my rating on these minor points but they are worth mentioning. 1. Breakfast is monotonous, absolutely no protein for vegetarians. Very limited options. 2. They must get their parking algorithm fixed. There are only few slots to park right next to the hotel, while there are other slots nearby. I was once asked to park in a particular spot at the hotel, only to be woken up at 23.30 in the night to make way for another car which was driven by people only to dine at the place. This was rude and ruined my next day. I let this go only because the staff here is very sweet and helpful.

Super friendly staff, good location.

Stayed in April 2024

The location can’t be more convenient, just a step from station

The staff super nice and helpful

Stayed in March 2024

Nothing to dislike 👍

Illes @ reception was friendly and most helpful even when we had to check in late on Friday night. The rooms clean, spacious and the view of Mt. Eiger was simply fantastic to wake up to in the morning.

Stayed in February 2024

Nothing

It was very beautiful and very well located.

Stayed in February 2024

Tv was not working in the beginning but they fixed it

The staff, the hotel, the place in general

Stayed in February 2024

However our room was extremely warm, we were literally sweating in there. We even turned off all the heaters but didn’t change anything… The bathroom’s fan is waaaaaay too loud and goes on for quite a while, it was absolutely annoying. The breakfast is really poor, they don’t offer many options at all. Also, you were always feeling in a rush because the staff would start cleaning up already half an hour (if not earlier) before the actual time they state the breakfast is. Some of the staff was super friendly and really helpful, people that really know how to approach others. Older staff were kinda rude and not really caring about anything… Overall not too bad for the price!

The location is perfect, rooms are clean and comfy.

Stayed in February 2024