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Reviews of Derby Swiss Quality Hotel 3 stars

Am Bahnhof, 3818 Grindelwald, Switzerland

#17 of 44 hotels in Grindelwald

Guests' Choice

Review score

Based on 497 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    9.6

  • Facilities

    8.7

  • Staff

    9.3

  • Value for money

    8.4

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 27 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Cozy Double Room North Facing
    • Stayed 3 nights
    • Submitted via mobile

    Room is too warm

    Stayed in May 2024

  • Reviewed: 23 May 2024

    10
    A really lovely stay . Staff brilliant . Room good and location ideal . We stayed in May
    • Leisure trip
    • Couple
    • Cozy Double Room North Facing
    • Stayed 2 nights
    • Submitted via mobile

    Nothing at all

    Everything was great . Close to centre and train station . Room small but perfect. Cleaned every day Lovely Swiss characteristics Perfect and lace to stay Car parking available

    Stayed in May 2024

  • Reviewed: 19 May 2024

    9.0
    Another wonderful stay in Grindelwald.
    • Leisure trip
    • Group
    • Double Room Comfort Plus with Sitting Corner and Balcony
    • Stayed 6 nights

    Unfortunately, the timing of our vacation in the swing season coincided with much construction/maintenance on the railroad and gondolas. A bit inconvenient, but we still had. wonderful time. I would avoid early May in the future.

    Nice room with great view and balcony. Easy access to the train for day trips. Friendly staff!

    Stayed in May 2024

  • Reviewed: 18 May 2024

    10
    amazing stay
    • Leisure trip
    • Solo traveller
    • Single Room Smart
    • Stayed 4 nights
    • Submitted via mobile

    nothing

    clean, nearby the train station and has amazing views of the mountains

    Stayed in May 2024

  • Reviewed: 18 May 2024

    9.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Room Smart
    • Stayed 5 nights

    Out of 5 days I stayed, I requested a cleaning only once in hopes the cup I drank from would be replaced, it wasn't. The towel on the floor wasn't replaced either. They only made the bed and took out the trash.

    I was in the single room and it was larger then expected, I was positively surprised. Even though my room was facing the train station, there was no noise, insulation was very good. On check-in I was greeted by a lovely staff member who made me feel very welcomed and safe. Location of the hotel, right next to the station, is a big plus when returning from a full day exploring. Plus a huge supermarket near by. If I'm ever again in Grindelwald, I won't hesitate to book the Derby Hotel again!

    Stayed in May 2024

  • Reviewed: 16 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Cozy Double Room North Facing
    • Stayed 4 nights
    • Submitted via mobile

    2 minutes from the train station, very convenient. It's very sweet that the hotel provided hot water and water with lime.

    Stayed in May 2024

  • Reviewed: 16 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Cozy Double Room North Facing
    • Stayed 3 nights
    • Submitted via mobile

    Ideal location right next to train station, short walk to supermarket, bars, restaurants, bus stops, approx 10 minute walk to Grindelwald first. Friendly staff, great service, interesting range of foods available for breakfast. The hotel is perhaps a little dated in its decor but that’s just aesthetics.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Cozy Double Room North Facing
    • Stayed 2 nights
    • Submitted via mobile

    I just wanted to give a big thank you to Barbara and the friendly front desk team for their incredible help in sorting out the shipment of my package. Barbara really went above and beyond to make sure everything was taken care of smoothly and quickly. I can't thank her enough for making my stay hassle-free.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Cozy Double Room North Facing
    • Stayed 2 nights

    Excellent location and the good room, vert nice staffs. Breakfast is also good.

    Stayed in April 2024

  • Reviewed: 11 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room Scenic South Facing with Mountain View
    • Stayed 4 nights

    Location was excellent. Room was spacious and clean. All meals were tasteful and plentiful. Staff very respectful and happy to help.

    Stayed in May 2024

  • Reviewed: 11 May 2024

    10
    Had a lovely time and the view from our room is priceless.
    • Leisure trip
    • Couple
    • Cozy Double Room North Facing
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Location and view is exceptional not to mention the room is clean. Staff in the restaurant are great as well

    Stayed in May 2024

  • Reviewed: 10 May 2024

    10
    Favorite hotel in Grindelwald by far! Would stay here again!!
    • Leisure trip
    • Solo traveller
    • Single Room Smart
    • Stayed 2 nights
    • Submitted via mobile

    As soon as your train arrives in Grindelwald, the hotel is just right there! Love that! This hotel has a cozy cabin feel with a warm and welcoming staff. They have international converters to lend you if you lose or forget yours or just haven’t bought one. The breakfast had a wide variety, it was so delicious. When you’re out and about, the hotel is easily accessible to the main town area. Incredibly convenient location and service. If you have other plans to hang out in the town after check out, they offer to store your luggage until you are ready to leave. The staff was so sweet, they gifted me a chocolate bar after hearing about my canyon swing story! Would highly recommend this place and visit again!! I also forgot to mention the stunning views at any angle of this hotel. You will not be disappointed!

    Stayed in May 2024

  • Reviewed: 10 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Cozy Double Room North Facing
    • Stayed 3 nights
    • Submitted via mobile

    All the staff were very friendly and smiley. the room was clean, and comfortable. The locations of the hotel is great, The breakfast had a great continental selection.

    Stayed in May 2024

  • Reviewed: 7 May 2024

    9.0
    Staff was always kind and helpful. Answered any questions I had.
    • Leisure trip
    • Solo traveller
    • Single Room Smart
    • Stayed 3 nights
    • Submitted via mobile

    Couldn’t have asked for a better view! Directly next to the train station.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    10
    Warm and welcoming in every way.
    • Leisure trip
    • Family with young children
    • Double Room Comfort Plus with Sitting Corner and Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Great location! Delicious breakfast! Wonderful staff!

    Stayed in May 2024

  • Reviewed: 6 May 2024

    9.0
    Back after 14 years
    • Leisure trip
    • Couple
    • Cozy Double Room North Facing
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast could be a little better but it's sufficient to get you started on the day!

    Staff were super friendly location super convenient, hotel restaurant serves excellent food at a very acceptable price.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Cozy Double Room North Facing
    • Stayed 2 nights
    • Submitted via mobile

    I

    Stayed in May 2024

  • Reviewed: 24 April 2024

    8.0
    Overall is good
    • Leisure trip
    • Group
    • Double Room Scenic South Facing with Mountain View
    • Stayed 2 nights

    Breakfast don't have boiler egg or fried egg

    Location front of train station

    Stayed in April 2024

  • Reviewed: 23 April 2024

    9.0
    Fabulous hotel stay
    • Leisure trip
    • Family with young children
    • Double Room Scenic South Facing with Mountain View
    • Stayed 3 nights
    • Submitted via mobile

    There wasn't anything we didn't like....excellent!

    I loved everything about the hotel, the staff, the restaurant and the room

    Stayed in April 2024

  • Reviewed: 23 April 2024

    8.0
    Excellent location, will be coming back!
    • Leisure trip
    • Family with young children
    • Double Room Scenic South Facing with Mountain View
    • Stayed 4 nights
    • Submitted via mobile

    Not much I didn't like!! Had pretty much everything you needed for a good stay in Grindelwald.

    Can't beat the location, incredibly easy and convenient to get to. The staff were very accommodating and friendly and even gave suggestions to activities in the area. All spoke a good level of English so communication was very easy. Rooms were spacious enough and had good ammenities. We had a mountain view room which did not disappoint! . Breakfast was good and had a decent range of options. We also dined in at the hotel restaurant for dinner and had some good service and meals from the staff. Would recommend to others!

    Stayed in April 2024

  • Reviewed: 22 April 2024

    9.0
    Everything was easy.
    • Leisure trip
    • Group
    • Cozy Double Room North Facing
    • Stayed 2 nights

    Location to train, short walk to cable car. On-site bar and restaurant.

    Stayed in April 2024

  • Reviewed: 16 April 2024

    10
    Perfect stay at Grindelwald
    • Leisure trip
    • Couple
    • Cozy Double Room North Facing
    • Stayed 3 nights
    • Submitted via mobile

    Very convenient location, literally next to the main Grindelwald train station. Despite the works at the train station, the room was quiet, and we slept soundly. The view of Eiger was amazing, and the buffet breakfast had a good spread, although vegan options were limited. Overall, highly recommended!

    Stayed in April 2024

  • Reviewed: 11 April 2024

    9.0
    Really enjoyable stay.
    • Leisure trip
    • Family with young children
    • Cozy Double Room North Facing
    • Stayed 1 night

    April 2024 there are ongoing works at the station, but these didn't affect our stay personally. However if you want a lie in then you might not want a room at the front of the hotel! Its a bit of a walk to Grindelwald first station - about 15 minutes uphill, but of course that can be seen as a positive when you are walking downhill on the way back!

    Room facilities great. TV and coffee machine. Small balcony. Comfy beds and extra pillows. Literally right next to the tramline and train station. We were able to drop our luggage here prior to checking in, and they took it to our room. The hotel itself is a little old fashioned, which is charming, but the rooms are spotless and traditional and at the same time brought up to modern standards. Wifi excellent. Would definitely recommend. The breakfast buffet was the best I had in Switzerland during our stay. You even get bacon and eggs!

    Stayed in April 2024

  • Reviewed: 9 April 2024

    9.0
    Grindelwald comfort
    • Leisure trip
    • Family with young children
    • Double Room Scenic South Facing with Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    The stay was great, and there was nothing we didn't like

    Great location right next to the main station. The room had a clear view of the mountains, and was comfortable and quiet. Breakfast was good, with all we needed. Hot food options were limited, but not a problem for us. The internet connection was fast with at least 170mbit down and 40mbit up

    Stayed in April 2024

Showing 1 – 25

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