Nothing! Everything was great :)

Great facilities - We recommend booking the signature massage at the spa. Good Breakfast included with lots of options. Staff were amazing and handled all of our requests promptly. The architecture and design of this hotel is beautiful we loved our room.

Stayed in April 2024

The fitness and spa area could be bigger, e.g. with a pool. Although very nice, the library is in a rather dark area of the building.

Great views from the rooms, nice architecture and friendly staff. Great for a weekend getaway in a very nice and calm region.

Stayed in April 2024

- although food was good the staff in restaurant were not client-focused and slow (and seemed more interested in foreign tourists).

- modern and very high-quality hotel - central location for Valley du Joux - great views from the bottom to ceiling windows

Stayed in April 2024

Missing pool and jacuzzi .

Team was nice and friendly very much, especially reception team. Hotel has o much space to enjoy, great design , we have been upgraded so it was positive suprise also.

Stayed in March 2024

Nothing

The hotel design, the comfort of the room. The restaurant is wonderful.

Stayed in April 2024

We loved the design of the hotel, how everything is well thought of, to the last detail. The food was good, staaf was friendly and the general experience was very special

Stayed in March 2024

Food options

Nestled in the sleepy village of Le Brassus, Hotel des Horlogers is an absolute treasure that exceeded all our expectations. From the moment we arrived, we were greeted with warm smiles and exceptional customer service from the entire staff. The architecture of the hotel is a true work of art. The blend of traditional and modern elements creates a visually stunning masterpiece that perfectly complements the surrounding natural beauty. Every detail has been meticulously designed, showcasing the harmonious marriage of style and functionality. Step inside, and you'll be greeted by an interior that is nothing short of breathtaking. The design seamlessly combines elegance and comfort, creating a space that is both inviting and sophisticated. The attention to detail is evident in every corner, from the luxurious furnishings to the tasteful decor. The ambience of Hotel des Horlogers is simply enchanting. The tranquil atmosphere makes it easy to unwind and enjoy a peaceful escape from the hustle and bustle of everyday life. Whether you're lounging in the cozy common areas or relaxing in your room, you'll feel a sense of serenity that is truly rejuvenating. Surrounded by the idyllic beauty of Le Brassus, the hotel offers stunning views that transport you to a world of natural splendor. The picturesque landscapes and charming village setting provide the perfect backdrop for a truly memorable stay. During our visit, we were pleasantly surprised to receive not just one, but two upgrades over the course of our two-night stay. This generous gesture showcases the hotel's commitment to ensuring a truly exceptional experience for their guests. While our time at Hotel des Horlogers was almost flawless, we did find that the breakfast selection was somewhat limited and the restaurant didn't cater well for vegetarians or vegans. However, this small inconvenience did not overshadow the overall outstanding experience we had.

Stayed in March 2024

Nothing!

Excellent hotel, with a modern style whilst remaining harmonious with its environment. Bedroom decorated with taste and design with only 3 materials making the outdoor landscape the focal point of the room even with the simple yet sumptuous decor. A real delight. The personnel was very welcoming and accommodating. The Brasserie Le Gogant was majestic yet intimate and the food was really excellent. We will definitely return with great pleasure to make the most of the countryside and to visit the museum next door.

Stayed in February 2024

Superb architecture and interior Design

Stayed in January 2024

Service parfois aléatoire au restaurant

Architecture somptueuse

Stayed in January 2024

Luxury, local products, friendliness from the whole team

Stayed in October 2023

incredible architecture, design and rooms

Stayed in July 2023

Nothing

Beautiful hotel, especially from the outside at night. We stayed in the junior suite. The room was well decorated with minimalistic modern style. The suite was quite spacious as it has a separate living area with a rotatable flat screen TV. Everything from the climate to the lighting were controlled via centralize computer screen when you walked in. Awesome! I loved it. I would like to add that all of the staff from the front desk specially Bianca and Aleksandra and the restaurant staff. They made us feel welcomed and provide us with everything we need. I would definitely be back.

Stayed in August 2023

The price is a bit steap, but for 1 night, it was OK for our soecial occasion.

The interior design, location, views, concept and architecture were beyond expectations. Absolutely loved it!

Stayed in August 2023

The room lighting tough to adjust as one desires

Great design and the junior sweet was out standing space, furniture and utilities

Stayed in August 2023

The duvets were very hot! Thick duvets for summer?

The view, the modernity, the staff

Stayed in August 2023

The food was top class but a couple more choices on the dinner main course menu would be good. It would be nice if the adapted room had a comfortable arm chair and not just a desk chair. A chair like those in the Brasserie would work well and would fit OK in the corner of the room.

Particularly appreciated the friendly and attentive staff, especially at the Brasserie Le Gogant. Very nice restaurant with a relaxed atmosphere even when busy. Great food - dinner and (copious) breakfast. Excellent facilities for guests with mobility issues and staff ready and willing to help. Good car parking opposite the hotel entrance with drop off possible at the entrance itself. Hotel set in small watchmaking village in a charming rural environment.

Stayed in July 2023

The breakfast. It was extremely limited for the type of accommodation and as each day went by the choice was more limited. Also we were told breakfast was till 10:30 but on the last day, the staff wanted to clear the breakfast at 10:00. That is just not right. The staff struggled a bit with the English language

The location, the style, decor, comfort and facilities.

Stayed in July 2023

there is no swimming pool

Stayed in July 2023

Nothing. I believe another restaurant is opening so I am looking forward to that

Great service, beautiful design, great views, fantastic restaurant, room upgrade

Stayed in June 2023

All modern facilities, super nice staff !!! Great calm atmosphere. Will come back for sure very soon.

Stayed in July 2023

Everything is fine!

Finally we were in a hotel where everything is fine! Cleanliness, silence, location of the hotel, view from the window, amazing restaurant, breakfast, lunch, dinner! The perfect place!

Stayed in June 2023

excellent breakfast, very helpful staff, great fitness center, beautiful location.

Stayed in May 2023

bed and bedding surprisingly hot. fab spa but shame no pool bar staff felt a little disorganised, tense and service in bar disjointed ie in timing between menu, drinks arriving (gin and tonic ordered but no ice or gin brought!). offered complimentary drink when we arrived in restaurant which we were charged for; would be nice to have had that in the bar. Loud, energetic toddler (4 year old?) in bar having their supper - created different atmosphere. Prefer one waitor/waitress in restaurant - not several - to make the experience a more personal.

fascinating architecture, beautiful design & details. elegant comfy and original furniture

Stayed in May 2023