Missed having tea/coffee making in room

Good size room and bathroom. Convenient to Metro

Stayed in September 2023

Need to update on website regarding parking charges

Very spacious rooms with facilities.

Stayed in September 2023

Very clean, very good choice

Stayed in September 2023

Absolutely. Nothing!

Spacious and very clean ! Excellent views from large balcony .

Stayed in September 2023

Realized there was a tear on my bedsheet on the second night, but hardly noticeable.

The room was spacious and tidy and the fan really helped to handle the heat in the afternoon. Breakfast was well made and had plenty of options to choose from. The staff were very helpful in providing information and suggestions.

Stayed in August 2023

I understand that no aircon mostly in Switzerland but I wish they could have provided 2 fans in the room since we are a family of 4.

The family room was spacious. The view was brilliant as the balcony is facing where the laussane lake was. Waking up everything with the view was amazing having coffee and seeing the sunset was relaxing after a whole day trip. The breakfast was nice with lots of options to choose from. The location was just walking distance to the metro.

Stayed in August 2023

It was all great!

A wonderful trip! Lovely hotel: great room (big enough for us and our two twin daughters), fab bathroom, and lovely views from the balcony.

Stayed in August 2023

Everything. Very spacious. Exactly like the pictures.

Stayed in August 2023

The room was extremely hot and there was no way of cooling it down. The large window didn't open and although we had a free standing fan in the room it wasn't enough to keep the room cool. We appreciate that the hotel can't control the weather, but maybe more than one fan could be offered in extreme heat conditions?

The reception staff on arrival were very helpful. The hotel is located close to the metro for easy access into the centre of Lausanne (you are provided with a free pass for unlimited use of the metro). The hotel is very peaceful. The cleanliness and decor of the room and hotel in general is excellent The buffet breakfast each morning is also excellent- very good choices of all types of foods- hot dishes, cold meats and cheeses, fruits, pastries and cereals. There is also lots of choice of cold juices and hot drinks. Just be aware you share the restaurant facilities with women and new born babies from the hospital maternity unit.....but this really doesn't deter from the enjoyment of the stay!

Stayed in August 2023

It is an uphill walk about a block from the metro station. The hotel does not have air conditioning (they told us that at check-in and it was fine, our room had a fan).

The breakfast was amazing! Realize that you are staying at a hospital hotel. It was super cool to see the new parents having meals with their babies and families. Our room was very nice, the bathroom was great, and the beds were comfortable.

Stayed in August 2023

Everything was perfect.

Stayed in August 2023

Being part of the hospital

Good size room

Stayed in August 2023

No air conditioner in the room, only fan.

Very clean room with a beautiful view of the lake and mountains, very good breakfast, close to metro.

Stayed in August 2023

Everything was great.

The room was perfect, and had all the amenities we needed. Gorgeous view of the city and the lake!

Stayed in August 2023

Well, it is the height of summer, and the room had no air conditioning whatsoever. Our room was facing eastwards, so even though we had our window open all night, it became unbearably hot very early on. The room also didn't have a fridge, or a minibar, where we could have kept a drink, or a piece of fruit cold. From september untill may I wouldn't have noticed, but these summer days were way too hot. Also, the inhouse restaurant is not very good for a dinner.

This is a great hotel with only very few faults. Great buffet breakfast, great staff, awesome rooms, comfy bed, good neighborhood, close to the metro, free transport cards. We had a good time here.

Stayed in August 2023

The hospital smell 😄

The suite is magnificent. I loved everything about it. Very spacious with a big terrace and an amazing view.

Stayed in June 2023

Close to construction

Clean excellent breakfast

Stayed in August 2023

Little surprised about doctors and patients in the hotel lobby, but it’s a Hotel of Patiens so it’s to be expected :)

Location next to the metro, clean we’ll designed room and great restaurant.

Stayed in August 2023

Metro tickets provided with stay Staff were exceptional

Stayed in August 2023

Effortless, comfortable stay with everything we needed.

Stayed in August 2023

Nothing

Comfortable, well appointed rooms, friendly staff, amazing breakfast, close proximity to Metro

Stayed in August 2023

not really anything

room is big , clean , the bed and bathroom are super comfort and clean we are at the top floor , the view to the lake also nice staff are super helpful, provided many city information. It gives me the feeling of a nice service hotel , rather than a patient hotel.

Stayed in July 2023

Na

Very nice and clean. Exceptional bathroom.

Stayed in July 2023

Heat trapped in hotel room, no way to ventilate. Sleeping with open window meant traffic noise (including ambulances going out at night). Reception staff was rather cool about it. We didn’t know it was also a hospital. We stepped out on “wrong floor” from the elevator and were sent back. This should be better indicated. Convenient but expensive underground parking, 52 CHF for two nights.

Quiet, clean, modern. A caring environment for patients. Especially the catering team is exceptionally kind and forthcoming. Received wonderful kindness and hospitality from them. We really enjoyed our breakfasts and dinner. Quality of food is superb. Lots of sweet newborns and their parents around which is charming (maternity ward attached to the hotel) Easy access to “Publibikes” and metro station

Stayed in July 2023

At the reception it would be nice to shortly mention there is a free tube/bus ticket for Lausanne.

room, outlook, breakfast, dinner We had the room 407 on the last floor with terrace and an incredible view over the lake. The rooms are perfect and spacious, almost new. We had been there with 2 kids and we want to go there anytime when we are next time around. The restaurant is good, the daily menu has a very good value for the money.

Stayed in July 2023