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Reviews of Downtown Apartment 9

9 Jungfraustrasse, 3800 Interlaken, Switzerland

#8 of 10 B&Bs and Inns in Interlaken

Guests' Choice

Review score

Based on 87 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.6

  • Location

    8.7

  • Facilities

    7.4

  • Staff

    8.4

  • Value for money

    7.6

  • Free WiFi

    5.0

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Showing 1 – 25

  • Reviewed: 10 May 2024

    7.0
    great central location but limited cooking options
    • Leisure trip
    • Couple
    • Apartment with Shower
    • Stayed 3 nights

    toilet had a woody smell due to no windows, air vent in toilet was also really noisy. limited cooking facilities

    location was amazing, super near supermarkets and shopping places.

    Stayed in May 2024

  • Reviewed: 22 April 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Apartment with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Overall it was a good stay in the apartment.

    Stayed in April 2024

  • Reviewed: 23 March 2024

    7.0
    This is literally a studio apartment, very tiny for two people, also no tv.
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 1 night
    • Submitted via mobile

    The apartment is too small (studio) and there is no tv, also not all kitchen utensils are thwre

    Location and employees

    Stayed in March 2024

  • Reviewed: 6 April 2023

    7.0
    Good
    • Business trip
    • Group
    • Apartment with Balcony
    • Stayed 6 nights
    • Submitted via mobile

    Rooms didn't smell normal but, not too bad. Hard for me to describe the smell. Just didn't smell clean.

    Stuffs were very helpful. Great location. Affordable price.

    Stayed in March 2023

  • Reviewed: 26 March 2023

    7.0
    Reasonable stay near city centre
    • Business trip
    • Solo traveller
    • Apartment with Shower
    • Stayed 10 nights
    • Submitted via mobile

    not very clean but cozy

    very good location, near city centre

    Stayed in March 2023

  • Reviewed: 8 January 2023

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Apartment with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    The cleanliness of bathroom should be improved

    I like everything in this apartment

    Stayed in December 2022

  • Reviewed: 31 October 2022

    7.0
    stay is good if you want to commute easily with less cost
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 4 nights
    • Submitted via mobile

    lighting is very dark and can be improved.

    studio with compact kitchen, bathroom and bed. very cozy stay for two people. location is very nearby to bus stop and lot of Indian restaurants nearby.

    Stayed in October 2022

  • Reviewed: 13 October 2022

    8.0
    Pleasant
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 2 nights

    Finding the place is a tough thing

    Location

    Stayed in October 2022

  • Reviewed: 1 March 2022

    7.0
    Good
    • Business trip
    • Solo traveller
    • Apartment with Balcony
    • Stayed 2 nights

    It is near an Indian restaurant, so the food smell is strong. We are OK, but it is not recommended to anyone who don't like the Indian food's smell.

    Excellent location. The kitchen is well-equipped.

    Stayed in February 2022

  • Reviewed: 15 May 2024

    1.0
    Very poor
    • Leisure trip
    • Group
    • Apartment with Shower
    • Stayed 1 night
    • Submitted via mobile

    None

    Stayed in May 2024

  • Reviewed: 15 May 2024

    1.0
    Our stay was one of the worst experiences we've had, with a hotel that smelled bad, was dirty
    • Leisure trip
    • Group
    • Apartment with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Horrible Experience – Stay Away! Our stay at this hotel was extremely disappointing. From the moment we walked in, the smell was unbearable, like staying in a house that hadn't been aired out in years. Everything was old and dirty, giving the impression that it had never been cleaned. The hotel's location was also a major issue. It's situated above restaurants, and the area was excessively noisy, making it impossible to sleep at night. The price was outrageously high for the quality of accommodation offered. Parking was available for a fee of 15 CHF per night, and it was so cramped that parking the car was nearly impossible. Upon arrival, we were informed that there was an issue with our original room and were upgraded to a larger one. If this was the best room they could offer, I don't even want to imagine how bad our original room would have been. Thankfully, we only stayed for one night, and we definitely won't be choosing this hotel again. The kitchen was extremely dirty, and although there were utensils for cooking, they were so disgusting that we couldn't bring ourselves to use them. Overall, it was one of the worst accommodation experiences we've ever had. I hope this helps!

    Stayed in May 2024

  • Reviewed: 27 April 2024

    1.0
    Bad experience
    • Leisure trip
    • People with friends
    • Apartment with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    No clean rooms or bathrooms very bad for family, the bathroom was stinking constantly, worst part is no elevator

    Close to city, but no value for money, to avoid with family, stinking bathrooms

    Stayed in April 2024

  • Reviewed: 25 April 2024

    4.0
    Disappointing
    • Leisure trip
    • Group
    • Apartment with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Not very clean, it has very unhygienic shower curtain, no lift, the owner did not even offer to help with the luggage to the second floor

    Location

    Stayed in April 2024

  • Reviewed: 8 April 2024

    5.0
    Cheap with clean comfy twin beds.
    • Leisure trip
    • Family with young children
    • Apartment with Shower
    • Stayed 1 night

    Smell and noise from the curry house. Looked onto the roof of the restaurant next door. 4th floor no lift. Dated. Tired.

    Cheap, and comfy bed with good duvet.

    Stayed in April 2024

  • Reviewed: 4 April 2024

    5.0
    Passable, not great.
    • Leisure trip
    • Group
    • Apartment with Shower
    • Stayed 2 nights
    • Submitted via mobile

    Rooms and furniture are old and worn out. There is no lift in the building. The name of the hotel is confusing coz there is another hotel called “Downtown Apartment” which is like a good 10min walk away from this. The name of this hotel is Toscana, also called Downtown Apartment 9. Advisable to use the exact address provided on email to reach the right Hotel.

    Location, close to Interlaken West

    Stayed in March 2024

  • Reviewed: 28 March 2024

    1.0
    Please don't stay.
    • Leisure trip
    • Couple
    • Apartment with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    No lift, no name board, bad smell,

    Very bad

    Stayed in March 2024

  • Reviewed: 16 February 2024

    1.0
    Absolutely rubbish
    • Leisure trip
    • Family with young children
    • Apartment with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Everything

    Absolutely appalling management - we went there and asked if we could get an early check in - so the receptionist fooled us by saying that the can give me a bigger and better place near it (Linda Inn) and sent us there. We paid for a balcony view and proper place and turnsout they sent us to a crappy hole place with absolutely dirty bedsheets, stained towels, bunk beds and (one double bed) and in a gully. My goodness - we couldn't sleep all night as we were scratching ourselves due to God knows what in the beds and had to take Loratadines and Paracetamols in the morning. And when we requested a full refund they refused. I assure you all to go and look at the Linda Inn lodge reviews yourselves and never fall for this scam ever if you want to stay with these folks. DO NOT FALL INTO THIS TRAP IF THEY TELL YOU TO MOVE TO A BIGGER AND BETTER ROOM ELSEWHERE..STAY WHERE YOU PAID FOR. may be the place here would have been great, but my review is for Linda Inn lodge and not Downtown apartment. however, they are getting my scath because they fail to realise their mistake, they failed to apologise and failed to provide me with a place that i paid for.

    Stayed in February 2024

  • Reviewed: 28 January 2024

    3.0
    Poor
    • Business trip
    • Couple
    • Apartment with Shower
    • Stayed 1 night
    • Submitted via mobile

    Poor state of room

    Stayed in January 2024

  • Reviewed: 7 January 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Apartment with Shower
    • Stayed 1 night
    • Submitted via mobile

    City center good to stay

    Stayed in January 2024

  • Reviewed: 27 December 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Utensils and kitchen were very dirty. Not properly cleaned and still stain marks. Some of the pots and pans are very old.The used food items from previous ocupant was still there.

    Staff is super helpful. Very good location.

    Stayed in December 2023

  • Reviewed: 17 December 2023

    2.0
    Very poor
    • Leisure trip
    • Couple
    • Apartment with Shower
    • Stayed 1 night
    • Submitted via mobile

    Not clean, looks very old, no good maintenance, hard to find the place as the actual apartment name is different than one in booking.com. No proper response from concerned people before arrival. No worth and no value for money.

    Location

    Stayed in December 2023

  • Reviewed: 4 December 2023

    1.0
    Very bad experience
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Room ,facilities etc

    Nothing

    Stayed in November 2023

  • Reviewed: 5 November 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Apartment with Shower
    • Stayed 3 nights
    • Submitted via mobile

    Good for staying

    Stayed in November 2023

  • Reviewed: 1 November 2023

    10
    Exceptional
    • Couple
    • Apartment with Shower
    • Stayed 2 nights
    • Submitted via mobile

    Good location.

    Stayed in October 2023

Showing 1 – 25

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