Wasserwerkstrasse 10/12, Unterstrass, 8006 Zürich, Switzerland
#11 of 168 Holiday rentals in Zürich
Guests' ChoiceBased on 138 apartment reviews
9.1Cleanliness
9.3
Comfort
9.3
Location
9.1
Facilities
9.3
Staff
9.5
Value for money
8.7
Free WiFi
9.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 2 May 2024
Alice
SingaporeThe pillow is too soft for us.
The information provided by the receptionist is clear, and he toured us at the house and explained the rule. My group consists of 6 ppl, and the house is spacious for all of us. The bed is comfy, and places are clean. The kitchen is spacious too. The location of the house is like 8 mins walk to Zurich HB station and 14mins to Coop or touristy places. The location is good for us.
Stayed in May 2024
Reviewed: 14 April 2024
Jenny
NetherlandsNothing negative about the apartment itself. The noice from the street was quite a lot so just something to be aware of before booking this location
Very clean apartment, good facilities
Stayed in April 2024
Reviewed: 29 March 2024
Mohammed
Saudi ArabiaThe stuff was helpful, especially Lily. Also, clean room with all needed stuff
Stayed in March 2024
Reviewed: 5 January 2024
Aa
United Arab EmiratesNothing really that I can think of, maybe they just might need to make the access method to the apartment more modern as in using a card or something as opposed to the keys they hand in that outdated leather pouch, but that's only if am nitpicking here lol
The location of the property is just perfect ... 10 min walk to the train station, and the view from the upper level apartments is just phenomenonal ... seriously, the view alone is a good reason to choose this particular location for EMA properties. The apartment is modern, clean, and fully equipped with everything you might need for a longer stay, including a washing machine and a dryer, and of course, a fully equipped kitchen with an oven and all.
Stayed in January 2024
Reviewed: 30 December 2023
Nellie
MalaysiaWalking to the city and going for groceries can be kinda far~ it is a walking distance. Other than that it’s great
Everything is great in the apartment
Stayed in December 2023
Reviewed: 29 December 2023
Daria
BelarusEverything was great!
Stayed in December 2023
Reviewed: 9 December 2023
Martin
SingaporeCould be a little warmer
The staff was very attentive, the rooms were spacious and the location was a short walk to the center
Stayed in December 2023
Reviewed: 4 December 2023
Rola
United KingdomI didn't like the pillows. It would be nice to have a choice of pillows.
the location was perfect. It takes 5 minutes walk to get to the main train station of Zurich and 20-25 minutes walk to reach the lake. OIt has vey good access to trams. The property is next to a park and a museum. It is vey clean.
Stayed in December 2023
Reviewed: 19 November 2023
Nelle
AustraliaNothing
Very clean, spacious and well appointed apartment an easy walk from the station and old town. Staff very helpful
Stayed in November 2023
Reviewed: 6 November 2023
Mariya
PolandThe location is perfect. You can easily reach BS (railway station ) and to any place in the center of the city. The view is extra good from the penthouse. The kitchen has everything you need for a family stay.
Stayed in November 2023
Reviewed: 5 November 2023
Sonali
United KingdomI would say for stays longer than 2 days provide more washing machine tabs. It was a little confusing at check in as we went to the apartment so had to wait for someone to meet us there.
Lots of good facilities for cooking. Very clean apartments. They accommodated early check in.
Stayed in October 2023
Reviewed: 23 October 2023
Hieu
AustraliaWe turned up late at 9pm and the Google map took us to the back of the hotel. Best your checkin instructions are updated to include a photo of the front reception and note us to meet your staff inside there.
Very well provisioned and spotlessly clean
Stayed in September 2023
Reviewed: 19 October 2023
Waisamu
AustraliaOn a busy street.
Cleanliness, size, and that they thought of even having a washing machine & drier for laundry which has not the been the case in holiday apartment rentals we had in Germany. Access to the tram station was great, although the location was convenient enough for us to want to walk to most sights.
Stayed in September 2023
Reviewed: 16 October 2023
Laila
Kuwait-
Very nice , big & clean And the women who met us was very sweet & kind
Stayed in October 2023
Reviewed: 11 October 2023
Jessica
United States- AC did not work so I was sweating most of my time inside - bed and pillows were very uncomfortable - there are two different, separate entrances for the building and wish this was disclosed during check-in. This made it a bit difficult for Uber delivery to find me. - unable to download the EMA app if you are from the Americas
- fantastic location - well equipped apartment - friendly staff at check-in
Stayed in September 2023
Reviewed: 6 October 2023
Farank
United Arab EmiratesEverything from the beginning to the end of our stay was excellent . Front desk were all super helpful , caring and very comfortable to approach and ask . So close to all downtown facilities . If I'm back I will definitely stay here.
Stayed in October 2023
Reviewed: 18 September 2023
Pouya
GermanyNothing to dislike!
Everything was great, the apartment, its location, cleanness, and facilities, the staff were great...
Stayed in September 2023
Reviewed: 11 September 2023
Anne
AustraliaThe traffic is ongoing, but the property is so comfortable that you use your ear plugs and tolerate the noise.
Stayed in September 2023
Reviewed: 4 September 2023
Robert
United StatesThere was nothing that I didn't like.
The accomodations were very spacious, with an incredible view of Zürich, and could not have been more centrally located.
Stayed in September 2023
Reviewed: 22 August 2023
Ruchika
IndiaWe took a three bed room apartment & missed two full toilets. There was a full toilet with a shower and WC and the second one was a WC only.
The hotel met all out expectations and was extremely central. There is a bus stop right outside the hotel which takes u to Zurich HB station in 5 min which was extremely convenient. The biggest COOP supermarket was also a 5 min bus ride. There was cleaning also during our stay and refiling of the toiliteries. The staff was really helpful. A must stay!
Stayed in June 2023
Reviewed: 13 August 2023
Leron
IsraelOnly one toilet.
The apartment is beautifully renovated, fully equipped, spacious, lots of cupboard space, private and well located. It was a treat coming home each day.
Stayed in August 2023
Reviewed: 12 August 2023
Efstathios
GreeceNothing negative
Excellent staff and very helpful. Apartment has is all. Coffee machine- oven-laundry-dry machine. Every second day house was cleaned/served
Stayed in August 2023
Reviewed: 10 August 2023
Charmagne
AustraliaThe only thing was no aircon in summer, it was very hot but they did give us Dyson fans
It was SO central to everything! We had a beautiful view of the river running through town and we could watch everyone jump into it through summer having a wonderful time! The amount of fresh air running through the apartment was spectacular, it was the best accommodation we had stayed in all trip!
Stayed in July 2023
Reviewed: 8 August 2023
Debbie
SingaporeWe are repeat guests. This is the second time staying. Last year it was a good experience so we are back! We always love the spaciousness of the rooms and catered all provisions as a good serviced apartment would! Staff are helpful friendly and prompt in responding to questions. They were very kind to allow us to store our large luggage for 4 days between 2 legs of tour Zurich stat while we headed off to Zermatt. Do ask in advance. With kids the apartment is excellent as it allows kid to run around inside and Lounge around on lazy days. We cooked several meals and find the cleaning service always good. It is central enough to be walking distance to the main train station Zurich Bahnhof. Yet slightly off the city centre enough to be more reasonably priced. We enjoy the summer walk along the Limmat to and fro everyday.
Stayed in June 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content