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  5. Reviews of EMA House Serviced Apartments Superior Downtown

Reviews of EMA House Serviced Apartments Superior Downtown

Wasserwerkstrasse 10/12, Unterstrass, 8006 Zürich, Switzerland

#11 of 168 Holiday rentals in Zürich

Guests' Choice

Review score

Based on 138 apartment reviews

9.1

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.3

  • Location

    9.1

  • Facilities

    9.3

  • Staff

    9.5

  • Value for money

    8.7

  • Free WiFi

    9.5

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Showing 1 – 25

  • Reviewed: 2 May 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Three-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The pillow is too soft for us.

    The information provided by the receptionist is clear, and he toured us at the house and explained the rule. My group consists of 6 ppl, and the house is spacious for all of us. The bed is comfy, and places are clean. The kitchen is spacious too. The location of the house is like 8 mins walk to Zurich HB station and 14mins to Coop or touristy places. The location is good for us.

    Stayed in May 2024

  • Reviewed: 14 April 2024

    8.0
    Nice apartment to stay in for a few days in a central location
    • Leisure trip
    • Solo traveller
    • Apartment with Terrace
    • Stayed 5 nights
    • Submitted via mobile

    Nothing negative about the apartment itself. The noice from the street was quite a lot so just something to be aware of before booking this location

    Very clean apartment, good facilities

    Stayed in April 2024

  • Reviewed: 29 March 2024

    9.0
    Superb
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 8 nights
    • Submitted via mobile

    The stuff was helpful, especially Lily. Also, clean room with all needed stuff

    Stayed in March 2024

  • Reviewed: 5 January 2024

    9.0
    EMA Zurich with a View
    • Leisure trip
    • Solo traveller
    • Standard Apartment
    • Stayed 6 nights
    • Submitted via mobile

    Nothing really that I can think of, maybe they just might need to make the access method to the apartment more modern as in using a card or something as opposed to the keys they hand in that outdated leather pouch, but that's only if am nitpicking here lol

    The location of the property is just perfect ... 10 min walk to the train station, and the view from the upper level apartments is just phenomenonal ... seriously, the view alone is a good reason to choose this particular location for EMA properties. The apartment is modern, clean, and fully equipped with everything you might need for a longer stay, including a washing machine and a dryer, and of course, a fully equipped kitchen with an oven and all.

    Stayed in January 2024

  • Reviewed: 30 December 2023

    9.0
    We enjoyed our stay
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Walking to the city and going for groceries can be kinda far~ it is a walking distance. Other than that it’s great

    Everything is great in the apartment

    Stayed in December 2023

  • Reviewed: 29 December 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Apartment
    • Stayed 8 nights
    • Submitted via mobile

    Everything was great!

    Stayed in December 2023

  • Reviewed: 9 December 2023

    10
    We would come back again
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Could be a little warmer

    The staff was very attentive, the rooms were spacious and the location was a short walk to the center

    Stayed in December 2023

  • Reviewed: 4 December 2023

    10
    It was the perfect property for my needs.
    • Leisure trip
    • Couple
    • Superior Apartment
    • Stayed 37 nights

    I didn't like the pillows. It would be nice to have a choice of pillows.

    the location was perfect. It takes 5 minutes walk to get to the main train station of Zurich and 20-25 minutes walk to reach the lake. OIt has vey good access to trams. The property is next to a park and a museum. It is vey clean.

    Stayed in December 2023

  • Reviewed: 19 November 2023

    10
    Spacious apartment close to old town
    • Leisure trip
    • Family with young children
    • Penthouse Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Very clean, spacious and well appointed apartment an easy walk from the station and old town. Staff very helpful

    Stayed in November 2023

  • Reviewed: 6 November 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Penthouse Apartment
    • Stayed 5 nights
    • Submitted via mobile

    The location is perfect. You can easily reach BS (railway station ) and to any place in the center of the city. The view is extra good from the penthouse. The kitchen has everything you need for a family stay.

    Stayed in November 2023

  • Reviewed: 5 November 2023

    9.0
    Clean and lots of facilities
    • Leisure trip
    • Family with young children
    • Superior Apartment
    • Stayed 4 nights

    I would say for stays longer than 2 days provide more washing machine tabs. It was a little confusing at check in as we went to the apartment so had to wait for someone to meet us there.

    Lots of good facilities for cooking. Very clean apartments. They accommodated early check in.

    Stayed in October 2023

  • Reviewed: 23 October 2023

    10
    Very well provisioned and spotlessly clean. Great location near Zurich Hb station and Swiss museum
    • Leisure trip
    • Family with young children
    • Superior Apartment
    • Stayed 3 nights
    • Submitted via mobile

    We turned up late at 9pm and the Google map took us to the back of the hotel. Best your checkin instructions are updated to include a photo of the front reception and note us to meet your staff inside there.

    Very well provisioned and spotlessly clean

    Stayed in September 2023

  • Reviewed: 19 October 2023

    10
    Really enjoyed our stay and will most probably stay there again when in Zürich for more than 3 days.
    • Leisure trip
    • Couple
    • Superior Apartment
    • Stayed 6 nights
    • Submitted via mobile

    On a busy street.

    Cleanliness, size, and that they thought of even having a washing machine & drier for laundry which has not the been the case in holiday apartment rentals we had in Germany. Access to the tram station was great, although the location was convenient enough for us to want to walk to most sights.

    Stayed in September 2023

  • Reviewed: 16 October 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Penthouse Apartment
    • Stayed 4 nights
    • Submitted via mobile

    -

    Very nice , big & clean And the women who met us was very sweet & kind

    Stayed in October 2023

  • Reviewed: 11 October 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Apartment
    • Stayed 3 nights

    - AC did not work so I was sweating most of my time inside - bed and pillows were very uncomfortable - there are two different, separate entrances for the building and wish this was disclosed during check-in. This made it a bit difficult for Uber delivery to find me. - unable to download the EMA app if you are from the Americas

    - fantastic location - well equipped apartment - friendly staff at check-in

    Stayed in September 2023

  • Reviewed: 6 October 2023

    9.0
    Excellent relaxing stay in heart of Zurich
    • Leisure trip
    • Couple
    • Superior Apartment
    • Stayed 3 nights

    Everything from the beginning to the end of our stay was excellent . Front desk were all super helpful , caring and very comfortable to approach and ask . So close to all downtown facilities . If I'm back I will definitely stay here.

    Stayed in October 2023

  • Reviewed: 18 September 2023

    10
    Comfortable stay, highly recommended...
    • Business trip
    • Family with young children
    • Superior Apartment
    • Stayed 5 nights

    Nothing to dislike!

    Everything was great, the apartment, its location, cleanness, and facilities, the staff were great...

    Stayed in September 2023

  • Reviewed: 11 September 2023

    9.0
    Wonderful apartment with everything we needed, in a very accessible location.
    • Leisure trip
    • Couple
    • Standard Apartment
    • Stayed 4 nights
    • Submitted via mobile

    The traffic is ongoing, but the property is so comfortable that you use your ear plugs and tolerate the noise.

    Stayed in September 2023

  • Reviewed: 4 September 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Apartment
    • Stayed 10 nights
    • Submitted via mobile

    There was nothing that I didn't like.

    The accomodations were very spacious, with an incredible view of Zürich, and could not have been more centrally located.

    Stayed in September 2023

  • Reviewed: 22 August 2023

    9.0
    Excellent and must stay!
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 5 nights

    We took a three bed room apartment & missed two full toilets. There was a full toilet with a shower and WC and the second one was a WC only.

    The hotel met all out expectations and was extremely central. There is a bus stop right outside the hotel which takes u to Zurich HB station in 5 min which was extremely convenient. The biggest COOP supermarket was also a 5 min bus ride. There was cleaning also during our stay and refiling of the toiliteries. The staff was really helpful. A must stay!

    Stayed in June 2023

  • Reviewed: 13 August 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Only one toilet.

    The apartment is beautifully renovated, fully equipped, spacious, lots of cupboard space, private and well located. It was a treat coming home each day.

    Stayed in August 2023

  • Reviewed: 12 August 2023

    9.0
    Excellent staff and amenities
    • Leisure trip
    • Family with young children
    • Superior Apartment
    • Stayed 6 nights
    • Submitted via mobile

    Nothing negative

    Excellent staff and very helpful. Apartment has is all. Coffee machine- oven-laundry-dry machine. Every second day house was cleaned/served

    Stayed in August 2023

  • Reviewed: 10 August 2023

    10
    10/10 will absolutely stay again!
    • Leisure trip
    • Couple
    • Standard Apartment
    • Stayed 5 nights
    • Submitted via mobile

    The only thing was no aircon in summer, it was very hot but they did give us Dyson fans

    It was SO central to everything! We had a beautiful view of the river running through town and we could watch everyone jump into it through summer having a wonderful time! The amount of fresh air running through the apartment was spectacular, it was the best accommodation we had stayed in all trip!

    Stayed in July 2023

  • Reviewed: 8 August 2023

    9.0
    Spacious, cosy, comfortable, clean, convenient
    • Leisure trip
    • Family with young children
    • Superior Apartment
    • Stayed 4 nights
    • Submitted via mobile

    We are repeat guests. This is the second time staying. Last year it was a good experience so we are back! We always love the spaciousness of the rooms and catered all provisions as a good serviced apartment would! Staff are helpful friendly and prompt in responding to questions. They were very kind to allow us to store our large luggage for 4 days between 2 legs of tour Zurich stat while we headed off to Zermatt. Do ask in advance. With kids the apartment is excellent as it allows kid to run around inside and Lounge around on lazy days. We cooked several meals and find the cleaning service always good. It is central enough to be walking distance to the main train station Zurich Bahnhof. Yet slightly off the city centre enough to be more reasonably priced. We enjoy the summer walk along the Limmat to and fro everyday.

    Stayed in June 2023

Showing 1 – 25

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