Reviews of ibis budget Hotel Luzern City 1.5 stars
Kellerstr. 6, 6005 Luzern, Switzerland
#71 of 77 hotels in Luzern
Guests' ChoiceReview score
Based on 2482 hotel reviews
7.2Score breakdown
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Cleanliness
7.6
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Comfort
7.3
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Location
8.1
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Facilities
6.9
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Staff
8.2
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Value for money
7.2
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Free WiFi
8.3
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Reviewed: 9 May 2024
Dhirendra
United Kingdom2 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Double Room with One Double Bed
- • Stayed 2 nights
Rooms could be bigger
Price
Stayed in April 2024
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Reviewed: 6 May 2024
Ian
United Kingdom5 reviews2 helpful votes6.0“Small room but clean”- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 1 night
- • Submitted via mobile
We didn't expect room to be quite so small and it wasn't very private for showering and toilet.
Welcome maps and transport info
Stayed in April 2024
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Reviewed: 4 May 2024
Ravindranatha
India8 reviews8.0“Its good value for money for a pleasant stay with convenience of staying close to City Center”- • Leisure trip
- • Family with young children
- • Triple Room
- • Stayed 2 nights
Even the 3-bed room is small in size with hardly any moving space.
Location is excellent with Bus stop very next. It hardly take less than 10min to the Main Train station. Grocery Store is also very next. Locality is very peaceful and safe.
Stayed in April 2024
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Reviewed: 4 May 2024
Dipendra
Nepal15 reviews6.0Pleasant- • Leisure trip
- • Family with young children
- • Triple Room
- • Stayed 1 night
- • Submitted via mobile
The room we were in did not have much light and felt congested.
Walking distance to the center and attractions.
Stayed in April 2024
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Reviewed: 4 May 2024
Sumesh
United Arab Emirates15 reviews2 helpful votes8.0“Value for money”- • Leisure trip
- • Family with young children
- • Triple Room
- • Stayed 1 night
- • Submitted via mobile
No electric kettle in the room. Though the hot water is available at the reception, most of the time it is not hot enough for our preference.
Location. Just 750 m from Lucerne train station. Value for money. Good wifi. Near to supermarkets, bus stops and restaurants.
Stayed in April 2024
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Reviewed: 3 May 2024
Jessy
Ireland14 reviews8.0“Good hotel staff and convenient transportation!”- • Leisure trip
- • Group
- • Triple Room
- • Stayed 2 nights
- • Submitted via mobile
Maybe the room is too small for three.
The staff is helpful and friendly!!
Stayed in April 2024
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Reviewed: 2 May 2024
Chris
Australia4 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Double Room with One Double Bed
- • Stayed 2 nights
- • Submitted via mobile
Very basic. But that was to be expected.
Good price. Easy check in and out. Helpful staff.
Stayed in April 2024
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Reviewed: 1 May 2024
Nattapong
Thailand15 reviews8.0“Nice staff and great location near bus stop”- • Leisure trip
- • Couple
- • Double Room with One Double Bed
- • Stayed 1 night
- • Submitted via mobile
Price
Cleanliness and friendly staff
Stayed in May 2024
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Reviewed: 1 May 2024
Chidie
France10 reviews7.0“Overall good value”- • Leisure trip
- • Family with young children
- • Triple Room
- • Stayed 3 nights
- • Submitted via mobile
Rooms are small, and the bunk bed is low and easy to headbump into
Good amenities (including public shared dining room area with microwave and tables) and helpful staff, conveniently located near supermarket and connected to city center by bus
Stayed in April 2024
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Reviewed: 1 May 2024
Elaine
Philippines45 reviews4 helpful votes7.0“Value for money”- • Leisure trip
- • Couple
- • Triple Room
- • Stayed 7 nights
- • Submitted via mobile
A bit noisy
Supermarket is just beside the hotel, bus stop is just 50m walk
Stayed in April 2024
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Reviewed: 28 April 2024
Nicolene
South Africa15 reviews2 helpful votes8.0Very good- • Leisure trip
- • Family with young children
- • Triple Room
- • Stayed 2 nights
- • Submitted via mobile
Very small and difficult to find space to store luggage.
Close to a bus stop so transport is not a problem.
Stayed in April 2024
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Reviewed: 28 April 2024
Elaine
Philippines45 reviews4 helpful votes7.0“Value for money”- • Leisure trip
- • Couple
- • Double Room with One Double Bed
- • Stayed 7 nights
- • Submitted via mobile
The shower. Temp of water is inconsistent.
Bus stop is just acroas the hotel. Denner supermarket is just beaide the hotsl. Bed was fixed everyday.
Stayed in April 2024
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Reviewed: 26 April 2024
Sven
Switzerland59 reviews2 helpful votes8.0“ibis always working”- • Leisure trip
- • Family with young children
- • Double Room with One Double Bed
- • Stayed 2 nights
ibis is always good. never any bad surprises. for sure, you get what you paid for
Stayed in April 2024
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Reviewed: 25 April 2024
Srinivasan
Qatar14 reviews8.0“enjoyed the stay , Maya was very friendly gave lots of local travel tips.”- • Leisure trip
- • Family with young children
- • Family Room
- • Stayed 2 nights
no dislikes
Room was enough for 4 and it was very close to public transport and super markets, you can get good food near this place.
Stayed in March 2024
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Reviewed: 23 April 2024
Ahmad
Malaysia6 reviews1 helpful vote6.0Pleasant- • Leisure trip
- • Family with young children
- • Triple Room
- • Stayed 1 night
- • Submitted via mobile
Small room. Should provide free parking.
The location is great where the city bus/tram for visitors just passing in front of the hotel. The hotel provided the transportation pass. The room a bit small as expected. The facilities is complete with basic necessities.
Stayed in April 2024
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Reviewed: 23 April 2024
Julija
Lithuania68 reviews16 helpful votes8.0Very good- • Leisure trip
- • Couple
- • Triple Room
- • Stayed 1 night
- • Submitted via mobile
- tiny and not comfortable room
- very close to Lucern; - hotel provides you with free bus tickets; - good breakfast; - quiet.
Stayed in April 2024
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Reviewed: 23 April 2024
Don
United Arab Emirates11 reviews1 helpful vote7.0Good- • Leisure trip
- • Group
- • Triple Room
- • Stayed 2 nights
nothing
location
Stayed in March 2024
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Reviewed: 17 April 2024
Kavitha
Netherlands8 reviews1 helpful vote7.0“Family trip”- • Leisure trip
- • Family with young children
- • Family Room
- • Stayed 5 nights
- • Submitted via mobile
Family room was small. No space to keep luggage. The shower door does not give privacy while taking bath. It's a bit inconvenient. The toilet doesn't have a lock. The shower was leaking. Even after reporting it was not fixed
The location of the hotel was nice. 2 mins to bus stop and 10 mins to luzern station. Nearby grocery store and restaurants The staff was friendly Had good breakfast option
Stayed in April 2024
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Reviewed: 17 April 2024
Tobias
Switzerland6 reviews7.0Good- • Business trip
- • Solo traveller
- • Triple Room
- • Stayed 1 night
- • Submitted via mobile
Good value for the money, close to where I was working
Stayed in March 2024
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Reviewed: 16 April 2024
Vasanthy
United Arab Emirates16 reviews7.0“Good one little miniature rooms”- • Leisure trip
- • Couple
- • Double Room with One Double Bed
- • Stayed 1 night
- • Submitted via mobile
Non doors of bath rooms
This property is a budget property, we should understand that clearly, So the rooms r tiny The Main problem faced by us ,is as an Indian family These no bathroom doors and hanger clips to hang the towels too A small request to the ibis group please provide at least a door to the bathroom and provide some hooks to hang at least basic items
Stayed in April 2024
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Reviewed: 16 April 2024
Suresh
India1 review7.0“A good place for short stay but can be made available at an even lesser price.”- • Leisure trip
- • Family with young children
- • Triple Room
- • Stayed 2 nights
Shower cubicle was transparent. I had to leave the room when my daughter was using the shower. (This is shameful) It was too small and crampy for my wife who is plus size and has difficulty in bending. A rack in one corner of the room would have helped in stacking our travel bags. We had to spread it on the floor thereby cramping the available space. More facility for mobile / laptop charger needed. Availability of international mobile charger would be a super facility. Towels could have been a little bigger. Lighting needs to be more brighter. Television is not required since wifi helps connectivity for any television programs. A facility to dry undergarments is appreciable.
Breakfast was quite sumptuous. They gave me additional facility to warm-up packed food and cutlery to have dinner. Room temperature was comfortable. They gave guidance for local tour and held my baggage even after check-out. Nearby super market was convenient. Free local travel pass during stay was a bonus.
Stayed in March 2024
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Reviewed: 16 April 2024
Nida
Thailand63 reviews1 helpful vote7.0Good- • Leisure trip
- • Family with young children
- • Triple Room
- • Stayed 2 nights
- • Submitted via mobile
Small rooms.
Basic need. Helpful staffs. We can made early check in when we arrived.
Stayed in April 2024
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Reviewed: 12 April 2024
Malee
Thailand15 reviews7.0Good- • Leisure trip
- • Couple
- • Standard Twin Room
- • Stayed 1 night
- • Submitted via mobile
Everthing was ok.I got what I pay.
Location and staff.
Stayed in April 2024
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Reviewed: 12 April 2024
Marianne
Switzerland1 review7.0“For my purpose ideal.”- • Business trip
- • Solo traveller
- • Double Room with One Double Bed
- • Stayed 1 night
Walls are thin so you hear when someone is around... but for short stays (and if you're sensitive earplugs) ideal anyways. So nothing you can't deal with. Smoking in front of the entrance would be nice to place somewhere else, as you enter or exit in smoke...
Location was perfect for me as super close to destination. Came by car and got a nice parking spot from the hotel. Room was good for one night - sleep and shower and go. The lady at the reception was outstanding - huge thumbs up :-D Perfect for short stays.
Stayed in April 2024
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