Centralbahnplatz 14, 4002 Basel, Switzerland
#48 of 66 hotels in Basel
Guests' ChoiceBased on 407 hotel reviews
8.1Cleanliness
8.6
Comfort
8.5
Location
9.4
Facilities
8.1
Staff
8.8
Value for money
7.8
Free WiFi
8.8
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End of dialog contentReviewed: 28 May 2024
Susan
United KingdomTV reception was poor at times
Breakfast was very good - a good range of hot and cold food
Stayed in May 2024
Reviewed: 27 May 2024
Viktor
North MacedoniaThe location
Stayed in May 2024
Reviewed: 19 May 2024
Biju
United Arab EmiratesAll was good
Centrally located
Stayed in May 2024
Reviewed: 19 May 2024
Ελληνόρα
GreeceI didn't like the pillow and the mattress they were unconfortable.
I liked the facilities in the room and the location
Stayed in May 2024
Reviewed: 17 May 2024
Marie
United KingdomThe location was perfect. 15 mins by public transport from airport. There are trams and busses everywhere and free with hotels citytax, included in stay!
Stayed in May 2024
Reviewed: 13 May 2024
Stephanie
United KingdomNo room service.
I like how easy it was to find. Easy check in and check out. The location was fabulous for us. The food was divine.
Stayed in May 2024
Reviewed: 12 May 2024
Stephen
United KingdomIt was a little pricey, I get you pay for quality, but it was a little high.
Amazing location, very friendly and helpful staff, lovely character, good quality .
Stayed in May 2024
Reviewed: 8 May 2024
John
AustraliaNothing everything was perfect
I loved everything about the hotel
Stayed in April 2024
Reviewed: 15 April 2024
Judith
United StatesSmall room, more outlets, would have liked facecloth
Excellent location, pleasant staff,nice to have frit and water, warm towels
Stayed in April 2024
Reviewed: 7 April 2024
Michael
United KingdomBe aware the rooms facing the front can be noisey with trams early in morning.
Excellent location and very professional hotel
Stayed in April 2024
Reviewed: 2 April 2024
Ceslb
United StatesLonger opening hours of the famous Euler Bar
Parking and check-in
Stayed in March 2024
Reviewed: 1 April 2024
Halim
Turkeybreakfast well
Stayed in March 2024
Reviewed: 25 March 2024
Tom
GermanyIf you prefer a cool bedroom, beware! The first night, despite the "cooling" system being on full, the temperature started at 25.5°C, and ended up >27°C - we slept badly, and woke up feeling dried out. The next day, having left the windows wide open all day, the temperature was down to 20°C (great!) but the centrally-controlled radiator in the room was hot - and the staff were unable to turn it off. This night was better, but we still woke up hot and dehydrated. (Note: this is also a minor downside of the great central location - it's too noisy, being right next to the busy central tram station, to leave your windows open all night.) Also, minor nitpick: the in-room Nespresso coffee tasted awful - undrinkable. But luckily there are lots of decent coffee spots nearby!
Great location, solid old-school attractive interior, clean comfortable room, good reliable fast WiFi, mostly pleasant helpful staff.
Stayed in March 2024
Reviewed: 24 March 2024
Ruidan
ChinaRoom is kinda small.
Good location and great breakfast.
Stayed in March 2024
Reviewed: 18 March 2024
Peter
United KingdomRoom rather small - too small for large double bed which was only accessible at one side
Excellent location for trains and trams.
Stayed in March 2024
Reviewed: 16 March 2024
Isla
United KingdomNothing we didn't like.
Very convenient location next to main railway station and trams. Hotel room was spacious and very comfy.
Stayed in March 2024
Reviewed: 12 March 2024
Burak
TurkeyThe shower was all or nothing – you either froze or got burned. Not the kind of experience you want after a long day
This hotel is a true gem – one of the most authentic experiences I've had. Stepping inside feels like a journey back in time, with its stunning early 19th-century interior design. The staff adds to the charm with their friendly and welcoming demeanor
Stayed in March 2024
Reviewed: 29 February 2024
Karl
United KingdomThere really wasn't anything I didnt like.
All round great. Perfect location considering I was travelling by train.
Stayed in February 2024
Reviewed: 19 February 2024
Lester
Brunei DarussalamThe shower cubicle was rather small despite the bathroom being a decent space. I think this tightness is due to the position of the handrails and the taps which takes up some space.
Excellent location right next to the Basel train station (with a Migros supermarket), and the buses/trams. Friendly staff.
Stayed in February 2024
Reviewed: 12 February 2024
Alisa
New ZealandThe bathroom facilities were very good, with the exception of the orange mould under the shower door roller. It just need to be cleaned and seemed to be missed, but other than that, everything was clean and tidy.
The Hotel was 300 metres from the Basel Bahnhof, which was great, as I could walk directly to the Hotel, once I had completed my bus trip from the Basel EuroAirport.
Stayed in February 2024
Reviewed: 8 February 2024
Jürgen
GermanyBreakfast can be improved in terms of quality, service and choice. Lobby / bar showing endless reels of rather sexist „fashion“ shows, remark in this regard not taken seriously
Directly opposite the railway station, quiet spacious room to rear
Stayed in February 2024
Reviewed: 1 February 2024
Othmar
SwitzerlandThr online checkin: cumbersome aned evend double registration - waste lf time
Stayed in January 2024
Reviewed: 31 January 2024
Nicolette
SwitzerlandI would have liked there to be a safe box but this is minor.
Quick check in, clean, spacious room. The showering gel and hand soap smelled wonderful
Stayed in January 2024
Reviewed: 29 January 2024
Alain
SwitzerlandThe fitness room is minimalistic. There are not even simple weights to lift or bands to stretch. I like harder beds and pillows, but I guess it's a matter of taste... Also, too much air conditioning, that can't even be stopped (so I woke up with a sore throat).
Nice atmosphere, with a piano player in the lobby in the evening. Great place to have a cocktail (restaurant also looks really good, but haven't tried). Friendly staff and neat decoration. Room was surprinsingly quiet, considering that our window faced the train station's square !
Stayed in January 2024
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