3 Innere Dorfstrasse, 3718 Kandersteg, Switzerland
#17 of 44 hotels in Kandersteg
Guests' ChoiceBased on 19 apartment reviews
8.6Cleanliness
9.4
Comfort
8.9
Location
9.6
Facilities
8.8
Staff
9.0
Value for money
8.6
Free WiFi
9.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 19
Reviewed: 8 May 2024
Rohana
MalaysiaNothing
As for us ages range 56-67 yrs old, one level chalet is very convenience for us
Stayed in May 2024
Reviewed: 5 May 2024
Khrysta
RomaniaThe bed was very squeaky, maybe because the bed frame is old, to keep the vintage look. And you can hear everything from upstairs.
Everything was clean, perfect location, comfortable bed. The kitchen was perfect.
Stayed in May 2024
Reviewed: 18 November 2023
Debasmita
GermanyWe didn't get hot water for 1 morning which was quite inconvenient for us
The location around was very nice and it was a nice cozy apartment.
Stayed in October 2023
Reviewed: 15 October 2023
Atul
SwitzerlandBed mattresses were too soft.
It’s a very nice Chalet in the town centre. Modern kitchen and spacious rooms. Beautiful nature in the surroundings.
Stayed in October 2023
Reviewed: 5 September 2023
Shahri
MalaysiaJust the unit because it is located half underground feeling like you are staying in an underground bunker but the unit is generally OK clean comfortable safe with all the facilities needed during our stay.
Location,cleanliness,facilities & easy access to public transportation & other interesting places.
Stayed in September 2023
Reviewed: 21 July 2023
Rosemary
United KingdomGround floor means just below street level, with net curtains could be a little dark inside.
Apartment was well located in a peaceful place with good access to everything required. Modern well equipped kitchen. Comfortable living area.
Stayed in July 2023
Reviewed: 10 July 2023
Wisnu
IndonesiaVery beautiful chalet with great equipment, strategic location.
Stayed in July 2023
Reviewed: 12 June 2023
Hamilton
United Statesnothing
 Great location, clean and comfortable. Everything needs it was on site.
Stayed in June 2023
Reviewed: 1 March 2023
Rahul
SwitzerlandIt is a chalet and thus some creaking is unavoidable. But every time the guests returned to the floors above , we knew cos it creaked and how! Sometimes that was 10 pm or later even. Not advisable for light sleepers and more so for little children. Can be a little unnerving as it seems like a person walking in your own apartment. The beds are definitely a bit too hard. ( I thought the other reviewers were exaggerating. But it is true. Took us a couple of nights to adjust. And then it wasn't a problem anymore) On the last full day of our stay , we decided to have a late start at about 11.00 am. As we were getting ready around 10.15 am( with no one in the bathroom ) there came a loud gurgling noise through the bathroom drainage pipes. We thought it was funny until it was too stinky to stay indoors , because the ventilation was crap. There was this horrible sulfuric stench that filled the whole apartment. That is when you feel that this is really the basement you are paying your money for. I don't know if it is a daily occurrence around that time or if we were just really unlucky to experience the odour. And so I am not taking off too many points off the rating as a benefit of the doubt. I would definitely choose the other floors over the basement if we choose to holiday in Kandersteg again.
We knew it was a basement area converted into an apartment space and were pleasantly surprised to see how efficiently it was planned. We didn't expect any view from the window. We were aware this didn't come with a balcony or external sitting area. It is a basement afterall . So no heartbreaks there. The rooms are big , well maintained and clean. The kitchen is huge for a holiday apartment. The location is prime. Absolutely center of the town besides the church. The check-in and check out is hassle free as well.
Stayed in February 2023
Reviewed: 10 September 2022
Nancy
United StatesThe floors are old and creaky so you can hear the upstairs neighbors walking around and we were probably disturbing the downstairs neighbors.
The apartment is spacious. The kitchen is big enough for more than one person to cook at a time. It's great to have a large entry hall for boots and packs. The location is great--just a couple minutes walk from the train station. Kandersteg is beautiful. There is a great view out every window.
Stayed in September 2022
Reviewed: 24 August 2021
Arun
GermanyNothing particular
Centrally located, the apartment was more comfortable and pleasant than the pictures show! The communication was very easy; the landlord was very friendly and patient to answer all our questions!
Stayed in August 2021
Reviewed: 1 August 2023
Mark
United KingdomWe arrived late and it was hard to find the keys in the dark. The floors were incredibly creaky from upstairs, you're in a basement and it feels like it! By no means our first visit to Switzerland but none the less everything is still incredibly expensive comparatively even to France and Italy either side.
Location fantastic easy parking, great access to the area. Big appartment.
Stayed in July 2023
Reviewed: 18 April 2024
Antonette
United KingdomThere are no comments available for this review
Stayed in April 2024
Reviewed: 16 August 2023
Steven
United KingdomThere are no comments available for this review
Stayed in August 2023
Reviewed: 22 July 2023
Bonnie
United StatesThere are no comments available for this review
Stayed in July 2023
Reviewed: 31 March 2023
Taras
NetherlandsThere are no comments available for this review
Stayed in February 2023
Reviewed: 31 March 2023
Taras
NetherlandsThere are no comments available for this review
Stayed in March 2023
Reviewed: 18 July 2022
Wendy
United KingdomThere are no comments available for this review
Stayed in July 2022
Showing 1 – 19
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content