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Reviews of FIVE Zurich - Luxury City Resort 5 stars

Döltschiweg 234, Wiedikon, 8055 Zürich, Switzerland

#18 of 124 hotels in Zürich

Guests' Choice

Review score

Based on 1235 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.2

  • Location

    8.5

  • Facilities

    9.1

  • Staff

    8.9

  • Value for money

    8.3

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 12 May 2024

    10
    Thanks for all hotel staff
    • Leisure trip
    • Family with young children
    • FIVE Suite with Balcony
    • Stayed 6 nights
    • Submitted via mobile

    Nothing

    Everything

    Stayed in May 2024

  • Reviewed: 10 May 2024

    9.0
    Fancy, comfortable big rooms, freindly helpful staff
    • Leisure trip
    • People with friends
    • Generous Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Clean, nice, big rooms with amazing view of the garden

    Stayed in May 2024

  • Reviewed: 10 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Generous Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    The facilities were amazing and the staff were very welcoming! The views from the hotel were excellent. The food and drinks from the restaurant were unique, and they even made something not on the menu. The breakfast had alot of options to choose from.

    Stayed in April 2024

  • Reviewed: 9 May 2024

    9.0
    Lovely hotel for couples in Zurich
    • Leisure trip
    • Couple
    • Generous Room with Balcony
    • Stayed 5 nights
    • Submitted via mobile

    Did not love the food at the international restaurant and don’t think it was good value for money. Club on weekend was quite loud so if you need things quiet would avoid then.

    Location was lovely. Great views of Zurich and nature. Spa was very nice. Hotel is very clean, staff professional and wi-fi was strong. Breakfast was good but could use a bit more variety. Overall would recommend

    Stayed in May 2024

  • Reviewed: 8 May 2024

    10
    Superb stay. Will surely stay only in ZURICH FIVE in my next visit.
    • Leisure trip
    • Family with young children
    • Gorgeous Room
    • Stayed 2 nights
    • Submitted via mobile

    I think it’s just perfect. You ask for it and u get it is the mantra. But ASK. Don’t assume. They are accommodative to all your needs provided u ask and act. Food tastes good but is slightly pricier. Though Price wise I guess little on higher side - but I guess Europe , high end luxury , superb services , 7 star stay , and all what u want under one roof - comes at a price. So it’s ok.

    Awesome location , amazing views , stunning interiors. Rare for a property in this region to have such lavish and luxurious presence. Food quality is awesome. Restaurants are world class in particular the global street food restaurant has all from every nook and corner indian Mexican continental and what not. The penthouse is a superbly happening place ( pub and bar ) with shows every Friday and the staff there is super welcoming particularly for in house staying guests. Staff is superbly accomodtaing. They are just amazing. Shows the cordial work culture of hotel to make the stay of patrons comfortable all the times. Kashif , abin and anna at reception - were so helpful in accommodating our requests for every little thing. Thanks guys. There calm demeanour to handle our nagging needs spoilt us for more. We would look forward to visiting this again. Anyone who wants a luxurious stay with value for money and amazing services don’t forget Zurich five. Strongly recommend to any family staying in Zurich to stay only in FIVE. Ask for balcony rooms with hill and city views.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Amazing Room - East Wing
    • Stayed 2 nights
    • Submitted via mobile

    Loved the spar and the breakfast

    Stayed in May 2024

  • Reviewed: 4 May 2024

    10
    Perfect
    • Leisure trip
    • Couple
    • Luxe XL Suite with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Everything

    Stayed in April 2024

  • Reviewed: 30 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Amazing Room - East Wing
    • Stayed 4 nights
    • Submitted via mobile

    I didn’t like that my son wich is 14 was charged like an adult but was restricted access to the pool.

    I liked that there are several choices in respect of restaurants.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Amazing Room - East Wing
    • Stayed 4 nights
    • Submitted via mobile

    One of the most spacious resorts I have been in. The underground tunnels were fun, the game room was exciting and the rooftop bar was exotic 🙌🏿

    Stayed in April 2024

  • Reviewed: 26 April 2024

    10
    Amazing place with great atmosphere!
    • Leisure trip
    • Couple
    • Amazing Room - East Wing
    • Stayed 3 nights
    • Submitted via mobile

    The breakfast is a bit expensive, around 60 CHF per person! I would recommend having selective packages or reduce the amount to be much reasonable.

    The property is very calm and cozy. Good spot for honeymooners and amazing getaway from the city. Shout out to Max and Mustafa as they were very helpful and supportive.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    9.0
    Top service in an international environment!
    • Leisure trip
    • Solo traveller
    • Generous Room
    • Stayed 1 night
    • Submitted via mobile

    I do not recall anything I did not like.

    Spacious room, after I was upgraded to a room with a balcony.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Amazing Room - East Wing
    • Stayed 1 night
    • Submitted via mobile

    Walking the whole way to the room(East wing), carrying on ourself luggage the whole way to check out without any help.

    Facilities,spa wellness

    Stayed in April 2024

  • Reviewed: 21 April 2024

    9.0
    Second room was brilliant, and I will be back
    • Business trip
    • Couple
    • Amazing Room - East Wing
    • Stayed 1 night
    • Submitted via mobile

    The first room in the new building, could not open a window

    Hip and modern

    Stayed in April 2024

  • Reviewed: 20 April 2024

    9.0
    Really enjoyed our stay at this hotel!
    • Leisure trip
    • Couple
    • Amazing Room - East Wing
    • Stayed 1 night
    • Submitted via mobile

    The only thing we didn’t like is that there are two buildings. We stayed in the East building which was quite a hike (indoors). No big deal really, just surprising. The staff offered to drive us to that part of the property. I told them I wanted to see where we were.

    Stylish with extremely kind and helpful staff. Valet parking. Room quite small but the quality made up for it. Ours was a last minute booking so we didn’t know what we would really get. Liked it enough we extended another night. Would definitely recommend this hotel.

    Stayed in April 2024

  • Reviewed: 18 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Amazing Room - East Wing
    • Stayed 4 nights
    • Submitted via mobile

    I had to wait hours for a room to become available

    Stayed in January 2024

  • Reviewed: 17 April 2024

    10
    Excellent! Everyone one was helpful and always willing to assist us.
    • Leisure trip
    • Couple
    • Amazing Room - East Wing
    • Stayed 4 nights
    • Submitted via mobile

    Not being in the Main building walking to and from for dining in the evening was a little inconvenient.

    The location we could use public transportation for exploring the city. As well as surrounding areas.

    Stayed in April 2024

  • Reviewed: 16 April 2024

    9.0
    Nice resort with great spa
    • Leisure trip
    • Couple
    • Gorgeous Room
    • Stayed 2 nights

    The room feels a bit weary

    Spa was fabulous. Easy to reach by train. Hotel was clean

    Stayed in February 2024

  • Reviewed: 16 April 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • FIVE Suite with Balcony
    • Stayed 1 night

    wifi kept coming in and out

    every person from the staff i interacted with was fantastic. They also had a free bikes i borrowed which was an wondaful surprise.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    10
    Amazing place to stay if you want to visit Zurich and take advantage of the relaxing spa
    • Leisure trip
    • Family with young children
    • Gorgeous Room
    • Stayed 1 night

    Nothing

    We stayed one night at the hotel while on a trip in Zurich with our 6 months son, the staff made everything so that we feel comfortable and we could even go at the spa with our baby during specific hours. Amazing spa with a fair size indoor pool good for swimmers and since the check-out was at 12 we took advantage of the spa in the morning also. They arranged for us room-service dinner from one of the restaurants in the hotel which was delicious. Multiple restaurants in the hotel with a wide choice of foods. The room is really comfortable and we had an amazing stay at this hotel we will definitely come back.

    Stayed in March 2024

  • Reviewed: 15 April 2024

    10
    It was my second time at this hotel, i liked everything there, service, food and the staff.. Marlies was very cheerful a
    • Leisure trip
    • Couple
    • Generous Room
    • Stayed 2 nights
    • Submitted via mobile

    Comfy with an amazing view

    Stayed in April 2024

  • Reviewed: 15 April 2024

    9.0
    I checked into the same hotel twice on the same trip!! <3
    • Leisure trip
    • Solo traveller
    • Luxe Suite with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Nothing really. If I come back, I’ll come with my friends!

    I stayed in the Luxe suite with a balcony for 5 or 6 nights in total (stayed 2 nights then left to other parts of Switzerland, then came back for 3 or 4 more nights). The hotel was lively but not in an obnoxious way, the room was beautiful with a great view…and THE SPA WAS AMAZING!! Alex from the concierge was SUPER helpful and he even helped me organize a tour of Zurich with the coolest driver ever-Jamal!! I also went to the nightclub in the penthouse which was a vibe!! I’ve stayed in 3 other FIVE Hotels in Dubai and Ibiza and Zurich definitely stays very true to the brand’s cool vibe!!

    Stayed in April 2024

  • Reviewed: 13 April 2024

    10
    Fantastic, one should try exploring property like Five Zurich, though its bit expensive.
    • Leisure trip
    • Family with young children
    • Gorgeous Room
    • Stayed 1 night

    Being from India, I was looking for few collections of tea bags in the room. But this did not make us uncomfortable or any complaints.

    Property was fantastic, we really enjoyed our stay. Staff was too friendly. The room has every comfortable, what one could expect. Reception area was vibrant with multicolor furniture. Breakfast was amazing. Looking forward to travel again to Swiss and stay in Five Zurich. Thank you Five Zurich team for making our stay memorable.

    Stayed in April 2024

  • Reviewed: 7 April 2024

    10
    Excellent stay to relax before or after the holidays
    • Leisure trip
    • Family with young children
    • Gorgeous Room
    • Stayed 1 night
    • Submitted via mobile

    The swimming pool is opened 10am- mid day only for children . They should also have another time slow available of 4pm-6pm as it be great for kids to use . I understand to ensure adults have their space . The

    The property interior is well done with modern designs . The car park was good . The bedrooms very spacious with a seating area and all amenities . The in room dinning caters for all needs . The lamb biryani was good but very expensive and small portions . 50 CHF for one person needs to be reviewed .

    Stayed in April 2024

  • Reviewed: 7 April 2024

    10
    Nice trip to Zurich
    • Leisure trip
    • Family with young children
    • Generous Room
    • Stayed 2 nights
    • Submitted via mobile

    Beautiful rooms, amazing Wellness Area, and a super friendly staff

    Stayed in April 2024

Showing 1 – 25

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