16 Neustadtstrasse, 6003 Luzern, Switzerland
#75 of 77 hotels in Luzern
Guests' ChoiceBased on 485 hotel reviews
6.9Cleanliness
7.8
Comfort
7.4
Location
7.6
Facilities
7.4
Staff
7.1
Value for money
7.4
Free WiFi
8.0
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End of dialog contentReviewed: 17 May 2024
Nema
IndiaAccess code didn't work so had to wait
Terrace with the room small but well planned
Stayed in May 2024
Reviewed: 15 May 2024
Alok
IndiaNo air-conditioning, the gentle man who was the care taker comes to room and opens when we are resting , and walks in without taking permission to enter
Location was good , place was clean
Stayed in May 2024
Reviewed: 11 May 2024
Abu
United StatesNobody at the reception even at 9 am
Cleanliness
Stayed in May 2024
Reviewed: 9 May 2024
Rohit
SwedenSmall room, constant and loud noise from adjacent trains/track.
The room was clean, comfortable, cozy, warm with all the kitchen amenities. Overall its good at this price point.
Stayed in May 2024
Reviewed: 4 May 2024
Holmes
ZimbabweNot enough pillows. Noise from car traffic over tram lines noisy.
Good location & friendly restaurant staff.
Stayed in April 2024
Reviewed: 1 May 2024
Alex
United KingdomVery small & very hot on the 5th floor even with the fan on and windows open, lots of noise from adjacent railway tracks
Very well equipped & clean apartment
Stayed in May 2024
Reviewed: 29 April 2024
Magdalena
North MacedoniaA bit noisy as it’s close to the train station The pillows were bad It was a bit hot inside without much circulation as the ventilation wasn’t working nicely
Clean Good value for money Contactless check in
Stayed in April 2024
Reviewed: 29 April 2024
Riku
SpainTrains can be heard inside as the hous is pretty much on the train tracks, but I knew this beforehand, so it’s not a complaint.
I have been at Visionapartments innLucerne for few times and every time it has been clean and comfortable. Location is good with walking distance to everywhere in city.
Stayed in April 2024
Reviewed: 25 April 2024
Tinneke
United KingdomNever seen such a small double 1.20m for 2 pers. And you cant sit on toilet, no space.
Kitchinette
Stayed in April 2024
Reviewed: 1 April 2024
Marame
HungaryThe studio was small,
The studio was Clean and warm and equipped with kitchen tools. Not far from the city center.
Stayed in February 2024
Reviewed: 29 February 2024
Victor
BrazilIt could be a bit bigger so a couple could stay more confortable.
Good bed and kitchen had a lot of utensils.
Stayed in February 2024
Reviewed: 26 February 2024
Marcellapearly
NetherlandsNearby 2 lines trein which every 30 min ride
The location and clean apartment
Stayed in February 2024
Reviewed: 25 February 2024
Tamang
MaltaI don’t like the location because it’s really disturbing because of train noise all night long
I like about the kitchen utensils and the facilities they provide to kitchen .
Stayed in February 2024
Reviewed: 15 February 2024
Vasco
PortugalVery small :(
Very comfortable bed, very clean, very warm and cozy.
Stayed in February 2024
Reviewed: 31 January 2024
Anand
Germany- The hotel and a restaurant close to it share a but they are not from the same company. As a first timer, one could easily enter the restaurant seeking details related to the hotel. The people at the restaurant do not like this and I can imagine why. Closing the door opposite to the ground floor lift would minimize this and do solve conflicts with the restaurant if any. - Due to contactless process, there was absolutely no support staff available at the reception especially after the work hours. - With the expensive street parking of Swiss, it felt great to have an inhouse parking. However this was not included in the hotel booking and to be booked separately. It took a while to receive the parking access. Even then, I received two codes, one to enter the garage from the street and a different one to enter from the hotel. Funnily enough, the access code from street was working but not the one from the hotel to the garage. We didn't have time to sort this out. It would be great to have the same code from outside and inside.
Very new and modern apartment with clean rooms. Then contactless check-in was very efficient. Rooms were fitted with small but sophisticated kitchen which was quiet useful. There was paid parking for the hotel.
Stayed in December 2023
Reviewed: 29 January 2024
Bianca15
United Arab EmiratesToilet is not furnished for bathing, water keeps on flowing to the bath floor up to the kitchen floor, so be very careful using the shower.
The premises is like 7 mins away from the train station, very convenient for daily day trips. Room was clean and they were able to help me out with my requests. Travelers needs to know that this is a usual apartment and not a hotel. Room is small, you need to be creative to know how to fix your stuffs. they have cabinets you can put your clothes in or to keep your other things while staying. Any issues, you can message them and they will immediately try to fix it.
Stayed in January 2024
Reviewed: 25 January 2024
Shiva
IndiaIt is next to raily Station and trains running sound disturb if your room is facing towards front or right of the property. All rooms are not in equal size, some of the corner rooms are very compact and small but rates are charged equally. Limited utensils that are not even enough to cook food for 2 people.
Easy and no contact checkin One side of rooms have good view. 10min walkable to Main railway station.
Stayed in December 2023
Reviewed: 22 January 2024
Susan
United StatesThe rooms we received (mini studio) were NOT what was in the pics for the advertisement on the website. They were definitely smaller. I would strongly suggest you check this ad for accuracy. Our rooms were uncomfortably small and I would not have reserved them if I'd known they were not as pictured.
Stayed in December 2023
Reviewed: 2 January 2024
Nathania
IndonesiaThe apartment was small but it have everything we need. The location is also nice.
Stayed in December 2023
Reviewed: 31 December 2023
Jane
United KingdomRight next to train line - very noisy. Although called a studio apartment it didn’t feel like one as it was so small, it was essentially just a bad room with a kitchen surface.
Good location - bear to city centre inc train station
Stayed in December 2023
Reviewed: 15 December 2023
Airan
United KingdomA nightclub nearby, loud music all night, but it only has parties on Saturday, the other days it was nice and quiet. When you take a shower the water comes out of the shower enclosure, it is manageable but a bit annoying since you have to dry it up after every shower.
Location, 10 min walk from the main train station and tourist attractions WiFi is very good Small double bed but very comfortable It is a small room but it has everything that you need, with a small fully equipped kitchen It was easy to find the building All new and nicely decorated Easy check in and check out The staff always replied to our email requests promptly
Stayed in December 2023
Reviewed: 12 November 2023
Shelda
NetherlandsToo hot, too small, not very good ventilation, expensive for the quality
Good water pressure, bed was comfortable, very close to the train station, lots of utilities to use
Stayed in November 2023
Reviewed: 30 October 2023
Krishna
IndiaRoom was too small
Contact less check in
Stayed in October 2023
Reviewed: 28 October 2023
Philip
New ZealandMini is as stated. Very small.
Set up with everything you'd need. Is a fully furnished apartment.
Stayed in October 2023
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