Chrum 21, 3920 Zermatt, Switzerland
#5 of 456 hotels in Zermatt
Guests' ChoiceBased on 265 hotel reviews
9.6Cleanliness
9.8
Comfort
9.6
Location
9.7
Facilities
9.4
Staff
9.9
Value for money
9.3
Free WiFi
9.5
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End of dialog contentReviewed: 15 July 2023
Melissa
SwitzerlandNothing - all was great!
This bed and breakfast was spectacular! The location is perfectly located in town center, up a little hill from the Main Street. We were a family of 5, so two rooms - one for grandpa and a suite for us. Our kids (ages 10 and 11) slept easily together on the foldout sofa. The hosts were so friendly and warm, doing everything to make sure we were comfortable and happy. They have very good recommendations for activities, the place was bigger than the photos show, and sparkling clean! Also, they provided gluten free breakfast foods for my Celiac daughter. We hope to come back soon!
Stayed in July 2023
Reviewed: 11 July 2023
Siddharth
IndiaThere is literally nothing bad about this property!
Awesome place with amazing view. Thor and Michèle were extremely welcoming and gave us great advice on what to do and where to go. It felt like we were staying at home. Michelle made my partner tea which healed her from a cold! The dog Kimmi and cat Mousey (😁) were extremely cute. We had a wholesome exprience. Our son didn't want to leave the place!!
Stayed in July 2023
Reviewed: 10 July 2023
Kuan
United StatesNo.
The hosts are caring and thoughtful. They kindly introduced and recommended routes to 5 lakes and Gornergrat. Always friendly whenever we needed helps. The breakfast is delicious (love the croissant and latte they offered). The public hall is well decorated, where you can see a lot of cute and delicate handicrafts. The interior room is neat and comfortable. Hotel Romantica does give out a very warm, welcoming and pleasant vibe.
Stayed in July 2023
Reviewed: 10 July 2023
Suzanne
SingaporeNothing ☺️
Our hosts were amazing! From the warm welcome to the helpful tips so we can maximize our stay in Zermatt ☺️ The place itself is such an idyllic setting to fall in love with the country. Breakfast was the first highlight of everyday!
Stayed in June 2023
Reviewed: 7 July 2023
Janarthanan
SingaporeBeautiful flowers, very good care provided by Michell and Thor! Their pets Kimi and Mousse was a favourite for my 9 year old son 😀
Great property and great hosts ( Thor and Michell!) who give their personal touch catering to all their guests that are staying.
Stayed in July 2023
Reviewed: 1 July 2023
Mark
United StatesThe hosts, Thor and Michelle, are delightful! The location in Zermatt is excellent, and puts you right next to hiking trails, trains, lifts, restaurants and cafes. Our room was spacious and comfy with a balcony that had great views. The breakfast was delicious and filling.
Stayed in June 2023
Reviewed: 27 June 2023
Paul
ThailandNothing other than a slightly steep path of 30 meters to get to the hotel after a day of hiking, my legs were protesting. Nothing at all, My favourite stay out of many other hotels this trip.
Everything, Michele and her partner were terrific. Breakfast was superb, tips on hiking and mountain viewing were great. View of the Matterhorn from my comfortable room.
Stayed in June 2023
Reviewed: 27 June 2023
Linda
CanadaThe owners were so helpful, providing information about where to go hiking and where to eat. Just overall friendly people.
Stayed in June 2023
Reviewed: 20 June 2023
Keith
United StatesThor and Michelle are lovely hosts. Very helpful in making reservations and recommendations on activities. Loved the place and our room. Great breakfast and comfortable beds. The hotel is a short 7 minute walk from the train station and off the main area of shops and hotels, so very quite.
Stayed in June 2023
Reviewed: 19 June 2023
Manish
IndiaVery beautiful, very well maintained. the flowers and decor and the old world charm is still there ..the breakfast was also very good
Stayed in June 2023
Reviewed: 19 April 2023
Mark
AustraliaOn the 4th level but great location
Owner operated
Stayed in April 2023
Reviewed: 16 April 2023
Jean-pierre
SwedenEverything exceeded my expectations, location, breakfast and especially the staff
Stayed in April 2023
Reviewed: 12 April 2023
Dan
GermanyThe host team was fabulous and catered to every need. Location is Ideal less than 100m from the Main Street so a good nights sleep is possible
Stayed in March 2023
Reviewed: 5 April 2023
Sophie
United StatesWe should have organized and booked evening meals in town ahead of time. It was a scramble to try and find places to go. But we found some reasonable options in the end.
Breakfast choices were good. Location was very central for anything in town and easy to get to the ski lifts. The room was clean, charming, with a comfy bed.
Stayed in March 2023
Reviewed: 20 March 2023
Julie
United StatesThe owners and staff were wonderful. The location is great! The breakfast was great!
Stayed in March 2023
Reviewed: 20 March 2023
Joseph
United StatesThere were absolutely no negatives , everything was perfect.
Everything was perfect. Our hosts were so friendly and helpful. The room was very nice. Breakfast was very good. The location was great. I give the Hotel Romantica the absolute highest rating!
Stayed in March 2023
Reviewed: 6 March 2023
Samantha
United KingdomHonestly there is nothing I could think of.
Hosts were beyond lovely, gave us lots of information on our arrival and collected us from the station. Breakfast was perfect for a day of skiing.
Stayed in March 2023
Reviewed: 1 March 2023
Per
IsraelGreat location very close to the center of Zermatt. Cosy hotel with spotlessly clean rroms and very comfortable beds. Great breakfast with lots of options !! Woderful hosts offering great service and,giving lots of valuable advice and warm hospitality. Simply outstanding !! After a day on the slopes, the hotel felt like coming home. Our daughter who is vegan was so happy and greatful for the hosts kind efforts to find vegan breakfast-options for her. We give Hotel Romantica our highest recomendations and would love to come there again. Dont think twice, Just Book it !! You wont regret it !! Thank You Michelle and Thor for a wonderful vacation in Zermatt and a LOVELY stay at Your hotell ! BEST REGARDS ! Per & Dorit Sandra & Shahar
Stayed in February 2023
Reviewed: 27 February 2023
Janet
United KingdomVery helpful and friendly owners. Location was central and great for restaurants and bars. The room was very comfortable.
Stayed in January 2023
Reviewed: 21 February 2023
Dayu
Hong Kongvery nice hosts! thank you Michelle and Thor for the wonderful recommendations on restaurants and hiking routes! please hug the lovely cat and dog for us!
Stayed in January 2023
Reviewed: 19 February 2023
Helena
FinlandThe hotel was very charmy and clean. Our hosts Michele and Thor were so kind and created a wonderful athmosphere for our staying. Good breakfast was included. Location was good. We willl surely come back.
Stayed in February 2023
Reviewed: 8 February 2023
Alice
United KingdomNone
A traditional, cozy place to stay in Zermatt. The room, in particular the bathroom, was cleaned pretty well every day. The host couple gave me lots of trip advice to explore the town and the mountains. Nice stay! Good breakfast! Cat and dog are cute as well. I hope both can live as long as possible with the family.
Stayed in January 2023
Reviewed: 30 January 2023
Carolina
BrazilThe hotel is well located, very near the main street. The owners are super sweet, they helped us with everything we needed, they even heated our ski boots when we forgot them outside. The room is small, but very cozy, silent and clean. I recommend to stay in Romantica, and hope to come back in the future. Thank you!
Stayed in January 2023
Reviewed: 27 January 2023
Jaclyn
PolandThe comforter on the bed slept a little hot for us but this is really a personal preference. We are not used to just a comfortable with no top sheet but the bed was very cozy and comfortable.
This is such a cute, cozy, clean Bed and Breakfast. Thor and the entire hotel team are amazing and super helpful, welcoming and friendly. It's like a home away from home. AMAZING location in town and easy to access lifts to the slopes as well as the best restaurants, clubs and shopping. you are in the center of everything. The Cat "Mousey" is the icing on the cake.
Stayed in January 2023
Reviewed: 19 January 2023
Jalon
ItalyThe location was absolutely perfect! The staff, especially Tor and Michelle, were the sweetest and made sure to make our stay an absolute dream! We are already planning our next stay because this is the best place we’ve been to since living in Europe!
Stayed in January 2023
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