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Reviews of Steinenschanze Stadthotel 3 stars

Steinengraben 69, Vorstädte, 4051 Basel, Switzerland

#8 of 66 hotels in Basel

Guests' Choice

Review score

Based on 423 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.2

  • Location

    9.3

  • Facilities

    9.0

  • Staff

    9.7

  • Value for money

    8.7

  • Free WiFi

    9.2

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Showing 1 – 25

  • Reviewed: 9 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Charming Room
    • Stayed 1 night

    We didnt have a small fridge in our bedroom.

    Very nice hotel with super comfortable beds. We really enjoyed our courtesy drink and the staff offered us a better bedroom for free. Good location. I would come back.

    Stayed in May 2024

  • Reviewed: 8 May 2024

    10
    Perfect one night stay which allowed us to see the city.
    • Leisure trip
    • Couple
    • Standard Charming Room
    • Stayed 1 night
    • Submitted via mobile

    Clean, comfortable and gods location. Free welcome drink and nibbles were a surprise.

    Stayed in April 2024

  • Reviewed: 6 May 2024

    9.0
    Great stay
    • Business trip
    • Solo traveller
    • Small Charming Room
    • Stayed 1 night

    The room was located next to the reception. It was still quiet, although if people laughed loudly I could hear it in the room.

    Very nice welcome and helpful staff. The small room was indeed small but perfect for a solo traveler, for a short stay - there was everything that's needed. Good sound proofing. The breakfast was great.

    Stayed in April 2024

  • Reviewed: 4 May 2024

    8.0
    Ask for a room opposite of the road.
    • Leisure trip
    • Couple
    • Standard Charming Room
    • Stayed 1 night
    • Submitted via mobile

    Very noisy road if you sleep with the windows open

    Friendly staff, great location.

    Stayed in May 2024

  • Reviewed: 30 April 2024

    9.0
    A great experience at a small hotel that really shows it cares about its guests.
    • Leisure trip
    • Couple
    • Standard Charming Room
    • Stayed 3 nights
    • Submitted via mobile

    Noise from some building works on the last morning from 8am - presumably only temporary.

    Great welcome from reception staff. Appreciated the first drink from the small bar was free. Liked the space where coffee and snacks could be enjoyed at any time of the day - again included within the price. The staff at reception and inn the breakfast area were kind and helpful. Really enjoyed breakfast - the soaked oats with fruit, the fresh wholemeal bread, the range of local cheeses and the cold vegetable buffet. Also appreciated the coffee machine in our charming standard room with free coffees and milks. Location excellent for central Basel and transport links, especially to the airport.

    Stayed in April 2024

  • Reviewed: 26 April 2024

    9.0
    Great Property; Would stay again
    • Leisure trip
    • Solo traveller
    • Small Charming Room
    • Stayed 2 nights
    • Submitted via mobile

    To go to the old town, you may have to take 50 stairs, which may be difficult for people with disability. Although alternative routes available.

    Friendly and helpful staff, clean property.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Small Charming Room
    • Stayed 1 night
    • Submitted via mobile

    Very convenient location, friendly staff

    Stayed in April 2024

  • Reviewed: 13 April 2024

    10
    Excellent introduction to Basel, would highly recommend!
    • Leisure trip
    • Couple
    • Standard Charming Room
    • Stayed 1 night
    • Submitted via mobile

    Liked everything!

    Lovely and attentive staff, very clean and comfortable room, beautiful, peaceful garden, quiet atmosphere but close to city centre.

    Stayed in April 2024

  • Reviewed: 4 April 2024

    8.0
    Very pleasant
    • Business trip
    • Solo traveller
    • Standard Charming Room
    • Stayed 2 nights
    • Submitted via mobile

    Friendly

    Stayed in March 2024

  • Reviewed: 31 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Charming Room
    • Stayed 1 night
    • Submitted via mobile

    We loved everything about this hotel. It's very central, easy to walk around the historic centre from there. The atmosphere in the hotel is very relaxing. The room is very comfortable and we appreciated the double glazing very much: the whole hotel was extremely quiet during our stay. Breakfast in the beautiful bright room next to the garden is delicious and the staff in the entire premises was super friendly and helpful with us. To be honest, it exceeded our expectations.

    Stayed in March 2024

  • Reviewed: 18 March 2024

    9.0
    Great value
    • Leisure trip
    • Couple
    • Standard Charming Room
    • Stayed 1 night

    -

    Very comfortable room, very quiet, clean, bathrobes, slippers and hand lotion provided Nice buffet breakfast with warm and cold options, sweet and savory

    Stayed in February 2024

  • Reviewed: 7 March 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Standard Charming Room
    • Stayed 2 nights
    • Submitted via mobile

    Really friendly staff

    Lovely place

    Stayed in March 2024

  • Reviewed: 19 February 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard Charming Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel is very clean and comfortable, and the staff is amazingly helpful and kind. Perfectly locaded

    Stayed in February 2024

  • Reviewed: 29 January 2024

    9.0
    Exceeded my expectations. Definitely a charming place
    • Leisure trip
    • Family with young children
    • Small Charming Room
    • Stayed 2 nights

    Staff were all very friendly & helpful. Very good breakfast. Nice little bar in the lobby!

    Stayed in January 2024

  • Reviewed: 28 January 2024

    10
    Perfect location
    • Leisure trip
    • Solo traveller
    • Standard Charming Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing. All good!

    Near to the city center. And 9 or 10mins walk to trainstation. Clean room and comfortable bed. Loved the coffee machine and slippers 😍 staff were nice and helpful

    Stayed in January 2024

  • Reviewed: 29 December 2023

    10
    comfy stay
    • Leisure trip
    • Couple
    • Small Charming Room
    • Stayed 2 nights

    breakfast with a garden view, hospitality of the staff

    Stayed in December 2023

  • Reviewed: 21 December 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Small Charming Room
    • Stayed 2 nights
    • Submitted via mobile

    -Very convenient location. Very close to public transportation options and old town ( inc. Restaurants, shops etc) -Clean and nicwly decorated rooms -Very friendly and polite staff. Thanks all of them gor making out trip so comfortable -Complimentary coffee and tea -Best backyard in town

    Stayed in December 2023

  • Reviewed: 17 December 2023

    10
    It was a very enjoyable stay and I would recommend it to friends.
    • Leisure trip
    • Group
    • Large Double Room
    • Stayed 1 night

    Nothing I can think of

    Location excellent for walking. Room was very comfortable. Staff was very friendly and helped with directions. Lounge was cozy place for an afternoon drink. Lovely old building with character.

    Stayed in December 2023

  • Reviewed: 17 December 2023

    10
    We were with friends on a christmas market river cruise and decided to stay in Basel for a night. Basel was beautuful a
    • Leisure trip
    • People with friends
    • Standard Charming Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was perfect

    Very charming property, superb staff and within walking distance to everything.

    Stayed in December 2023

  • Reviewed: 16 December 2023

    10
    Would recommend and would stay again.
    • Leisure trip
    • Family with young children
    • Charming Mini Suite
    • Stayed 1 night

    There was nothing we didn't like.

    From the exceptionally friendly check in experience to the clean and comfortable room, this hotel made us feel so very welcome. Excellent location, just a short stroll to the old town and only 1 stop on the frequently running number 30 bus to the train station. Excellent value for money for a stay that exceeded our expectations.

    Stayed in December 2023

  • Reviewed: 10 December 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Small Charming Room
    • Stayed 2 nights
    • Submitted via mobile

    The hotel is in a great location, the rooms modern and comfortable and the staff friendly and very helpful.

    Stayed in December 2023

  • Reviewed: 3 December 2023

    10
    Great staff and welcoming, lovely stay
    • Leisure trip
    • Solo traveller
    • Small Charming Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing at all

    This property was a really lovely place the location was great close to the train station and the walking distance to Xmas markets and centre. Best of all staff were fantastic and very welcoming.

    Stayed in December 2023

  • Reviewed: 28 November 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Large Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very clean and comfortable. Great pillows!The staff are very friendly and welcoming. We enjoyed a free welcome drink on arrival. The location is great being close to the old Town and a bus stop is opposite the hotel which is very handy.

    Stayed in November 2023

  • Reviewed: 26 November 2023

    8.0
    Would come again!!
    • Leisure trip
    • People with friends
    • Charming Mini Suite
    • Stayed 3 nights
    • Submitted via mobile

    If there was anything .. and this is very minor. The shower kept dripping, quite loudly as though it had been turned on... throughout the night- woke me up often. But really not a big deal. Finally, not necessarily something I didnt like but would have loved a shower cap :) Unless I was mistaken.. the "hot" breakfast was only an omlet (which was amazing!) and toast. Everything else was cold buffet.

    Great location. Super friendly and helpful staff. (Thank you Eva, Martin and Alex). Rooms were soooo homely. Nice coffee in rooms, good hairdryer, umbrellas to use. Free transport and discounted tourist attractions.

    Stayed in November 2023

Showing 1 – 25

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