Engelgasse 4, 9050 Appenzell, Switzerland
#8 of 9 hotels in Appenzell
Guests' ChoiceBased on 37 hotel reviews
8.6Cleanliness
9.2
Comfort
8.8
Location
9.7
Facilities
8.3
Staff
9.7
Value for money
8.4
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 6 May 2024
Irene
SwitzerlandVery friendly staff!
Stayed in May 2024
Reviewed: 24 December 2023
Hayli
United StatesMany things!! I booked this last minute after a long travel day on the train & the booking process went flawlessly! Check- in did as well! The host showed me to my room directly and I absolutely loved the room! It was super clean, simply decorated and the beds and linen were cozy and warm! Great shower too! I loved my stay here in Appenzell because of my great experience at the Gasthaus Hof . And thank you for the pin!!
Stayed in December 2023
Reviewed: 16 November 2023
Keith
United StatesNothing
What a nice little place with good food in the restaurant downstairs. We arrived just in time for the bringing down of the cows from the highland. So cool.
Stayed in September 2023
Reviewed: 18 October 2023
David
United StatesThe hotel had different signage for the hotel and the resturaunt had different signage at the entrance to the hotel sign in.
The menu for the returaunt had english speaking menu's
Stayed in October 2023
Reviewed: 11 October 2023
Jessica
United StatesThe room was clean and spacious, and we loved the free morning breakfast with fresh bread, meats and cheeses, fruit and a yogurt bar. The location was near the bus and right in the heart of Appenzell. The hospitality was also phenomenal.
Stayed in October 2023
Reviewed: 8 October 2023
Carl
United StatesWe went in October, and if you're there for three days the hotel gives you an area pass that covers trains buses and one up and down on all the lifts. Big room, a separate living room, separate bedroom, separate bathroom. Restaurant downstairs was sooo good. Rösti, Weinerschnitzel, and beef stroganoff were really good. Nice European breakfast included as well. Right in the heart of Appenzell. Joseph and staff were really nice, professional, pleasant, and great. No AC in the room but typical for Switzerland. Five minute walk and you're at the train station and access to all attractions in the area. Car parking right at the hotel. Really enjoyed our stay.
Stayed in October 2023
Reviewed: 27 August 2023
Veronica
United StatesNoisy at night can’t sleep
Stayed in August 2023
Reviewed: 31 July 2023
Paul
United KingdomPleasant room, good restaurant, right in the middle of Appenzell town
Stayed in June 2023
Reviewed: 19 July 2023
Max
United StatesNothing comes to mind.
Super friendly and helpful staff. Basic, clean room. Comfy beds. Good buffet style continental breakfast and very good restaurant on-site. .
Stayed in June 2023
Reviewed: 11 June 2023
Kenneth
United StatesStaff was very attentive. Room was good. Dinner and breakfast were nice. Good coffee.
Stayed in June 2023
Reviewed: 7 June 2023
Robyn
United StatesI have nothing bad to say! (and that is unusual)
We loved our stay! Staff was friendly, rooms were clean, and the food was exceptional! The restaurant had a very local feel as some cronies gather there to play music together every week. That was an unexpected bonus. Also, loved the central location!
Stayed in May 2023
Reviewed: 6 June 2023
Rick
United StatesI I think they should’ve had some fresh fruit for breakfast and maybe some scrambled eggs 
everything, great location, nice people, comfy room
Stayed in June 2023
Reviewed: 6 February 2023
Aveen
SwitzerlandNothing in particular, but unfortunately the weather was not very nice. (it's a joke).
The breakfast was very nice and the location of your place is good (close to the Bahnhof).
Stayed in February 2023
Reviewed: 9 October 2022
Ben
United Statesgreat location!
Stayed in October 2022
Reviewed: 27 July 2022
Hisham
SwitzerlandBed sheets a bit overused, they can replace them with new ones
Very friendly staff, very clean, location is great.
Stayed in July 2022
Reviewed: 21 June 2022
Cedric
SwitzerlandA nice place to stay and relax, in the heart of the city. Breakfast was nice. Staff at breakfast was very friendly.
Stayed in May 2022
Reviewed: 6 June 2022
Tidawan
SwitzerlandAs a family`s business they seems to do it with love. Very kind and helpful. Food are excellent. Breakfast is nice. Location is great just 5 min walk from the train station. And yes they really have bowling :)
Stayed in June 2022
Reviewed: 4 September 2023
Eli
IsraelTo room was very small, also the bathroom.
The location, at the center.
Stayed in September 2023
Reviewed: 18 June 2022
Sarah
United StatesIt came with free parking, but there's only a few spots that is also used by the restaurant. Luckily one of the staff members moved their car so we could park. The bed was two twins pushed together with a big space in between with sheets that were a towel texture? So odd. There were the scratchiest towels in the bathroom too. The room was really warm with no option for AC and opening the windows let in bugs. Would have loved a mini fridge as well. All in all, it was the cheapest and only option that we found, so it worked out and we were only there a couple nights. I probably wouldn't want to stay longer than that.
The location was great. The staff was friendly. The room was clean and not too loud.
Stayed in May 2022
Reviewed: 5 May 2024
Rolf
United StatesThere are no comments available for this review
Stayed in April 2024
Reviewed: 21 January 2024
Jurgen
AustraliaThere are no comments available for this review
Stayed in January 2024
Reviewed: 22 October 2023
Aroel
SwitzerlandThere are no comments available for this review
Stayed in October 2023
Reviewed: 27 July 2023
Alexey
SwitzerlandThere are no comments available for this review
Stayed in July 2023
Reviewed: 25 July 2023
Jim
United StatesThere are no comments available for this review
Stayed in July 2023
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content