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Reviews of Hôtel du Grand Lac Excelsior 4 stars

Rue Bon Port 27, 1820 Montreux, Switzerland

#17 of 21 hotels in Montreux

Guests' Choice

Review score

Based on 702 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.2

  • Location

    9.2

  • Facilities

    7.6

  • Staff

    9.0

  • Value for money

    7.5

  • Free WiFi

    9.1

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Showing 76 – 100

  • Reviewed: 1 August 2023

    8.0
    Phenomenal view, good staff and comfortable (basic) room
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Balcony and Lake View
    • Stayed 4 nights
    • Submitted via mobile

    Cooked breakfast was poor

    Stunning views

    Stayed in August 2023

  • Reviewed: 1 August 2023

    7.0
    Nice stay with great views of the lake
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony and Lake View
    • Stayed 1 night
    • Submitted via mobile

    The room had the bare essentials for a 4-star hotel. bathroom toiletries were minimal. breakfast was disappointing with little variety and choice.

    Stunning view of the lake; room was airy and clean and quite comfortable. Swimming pool and garden are very nice.

    Stayed in August 2023

  • Reviewed: 1 August 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony and Lake View
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    View of Lake Geneva

    Stayed in July 2023

  • Reviewed: 30 July 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Junior Suite - Lake Side
    • Stayed 2 nights
    • Submitted via mobile

    Beautiful location by the lake. Great facilities, friendly staff but decor is dated. Good breakfast.

    Stayed in July 2023

  • Reviewed: 27 July 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room with Balcony and Lake View
    • Stayed 1 night
    • Submitted via mobile

    The hotel is a bit dated with old furniture and old bathrom facilities It would be nice a terrace on the lake shore

    Excelent location on the lake shore and 10min. walk to center Great pool Big room whit amazing lake view

    Stayed in July 2023

  • Reviewed: 18 July 2023

    8.0
    Great value. The hotel is old, dated and worn, but for us the location and view made it worth it.
    • Leisure trip
    • Couple
    • Standard Double Room with Balcony and Lake View
    • Stayed 2 nights

    The hotel was old and in need of remodeling.

    The view from our room was spectacular. The check in staff was exceptionally helpful and friendly.

    Stayed in June 2023

  • Reviewed: 17 July 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony and Lake View
    • Stayed 1 night
    • Submitted via mobile

    The hotel is warn and deserves a freshning up

    The spectacular view

    Stayed in July 2023

  • Reviewed: 17 July 2023

    9.0
    Loved the position and serenity of this hotel would
    • Leisure trip
    • Couple
    • Standard Double Room with Balcony and Lake View
    • Stayed 2 nights
    • Submitted via mobile

    There were no toiletries in the bathroom except soap and there wasn’t an overhead shower.

    It was just slightly out or Montreux centre so was very peaceful and a beautiful 20 minute walk along the lake into the centre. The balcony view overlooking the lake was just beautiful and all the staff were so very friendly and helpful.

    Stayed in July 2023

  • Reviewed: 15 July 2023

    9.0
    The space! the views!
    • Leisure trip
    • Couple
    • Standard Double Room with Balcony and Lake View
    • Stayed 2 nights

    I know it's a beautiful old building. Like over a hundred years old. I think maybe they should do a deep clean once in a while - we noticed thick layers of dust/dirt in out-of-the-way places like on top of the A/C unit, and behind the ventilation grate in the WC. If I owned the place this would be a yearly maintenance with a heavy duty Shop-Vac. Only other complaint was being charged for coffee in the morning. I spent like 900 EURO for two nights, and they did charge a few euro for coffee in the morning. It's a small thing, but even Motel 6 has free coffee.

    This was my second time staying in this hotel. The room was enormous, and priced accordingly. We enjoyed croissants and coffee on the little balcony overlooking the lake. Spectacular and romantic, yes. Loved the big bathroom, dual sinks, separate toilet room. Short and pleasant walk to the music festival.

    Stayed in July 2023

  • Reviewed: 14 July 2023

    8.0
    The staff were outstanding, gorgeous view
    • Leisure trip
    • Couple
    • Standard Double Room with Balcony and Lake View
    • Stayed 2 nights
    • Submitted via mobile

    I’d come back but it would be nice to cafe coffee maker in room

    Spa, location

    Stayed in July 2023

  • Reviewed: 11 July 2023

    9.0
    amazing experience
    • Leisure trip
    • Family with young children
    • Junior Suite - Lake Side
    • Stayed 1 night
    • Submitted via mobile

    the sofa bed wasn’t super comfortable

    the location, the views, the staff, the size of the room

    Stayed in July 2023

  • Reviewed: 9 July 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony and Lake View
    • Stayed 2 nights
    • Submitted via mobile

    veerry tiny bed. in the room not enough towels, no bathrobe, no extra blanket.

    location view

    Stayed in July 2023

  • Reviewed: 8 July 2023

    9.0
    We’d stay there again.
    • Leisure trip
    • Couple
    • Standard Double Room with Balcony and Lake View
    • Stayed 3 nights
    • Submitted via mobile

    Needed some updating, difficult to get to pool and sauna not working.

    Breakfast was ok, the views were spectacular.

    Stayed in June 2023

  • Reviewed: 8 July 2023

    9.0
    Excellent
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony and Lake View
    • Stayed 1 night
    • Submitted via mobile

    The location and size of the room

    Stayed in June 2023

  • Reviewed: 5 July 2023

    9.0
    Lovely location friendly and helpful people
    • Leisure trip
    • Couple
    • Standard Double Room with Balcony and Lake View
    • Stayed 2 nights
    • Submitted via mobile

    Hotel could do with a freshen up.

    The views were stunning.

    Stayed in June 2023

  • Reviewed: 5 July 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Junior Suite - Lake Side
    • Stayed 1 night

    The rooms are a little dated, but very roomy and comfortable.

    The location of this hotel is excellent - right on Lake Geneva.

    Stayed in June 2023

  • Reviewed: 3 July 2023

    8.0
    Good stay
    • Leisure trip
    • Family with young children
    • Junior Suite - Lake Side
    • Stayed 1 night

    Stayed one night here with my family, the hotel is good with beautiful lake front and staff were helpful too.

    Stayed in June 2023

  • Reviewed: 27 June 2023

    7.0
    Belle epoque experience, lakeside views, like travelling in time
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Balcony and Lake View
    • Stayed 3 nights

    Coffee and tea facilities were not provided in the room.

    Fantastic location, away from the main tourist area with direct lake front access and views. A belle epoque hotel which is tired around the edges but in a way that retains character and charm. The lake side views are worth staying for on their own.

    Stayed in June 2023

  • Reviewed: 26 June 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony and Lake View
    • Stayed 2 nights

    Could have better soap/shampoo in the shower. Room service was slow.

    wow wow wow. The view from the room was breathtaking. Definitely upgrade to a room with the view if you can. We were able to even check-in early. The staff here was kind. Breakfast was great! Room was comfy. Location was great and right next to a bus to take into town or to the train station. 5 min. bus or 15 min walk to the center of town/train.

    Stayed in June 2023

  • Reviewed: 23 June 2023

    9.0
    A perfect birthday getway in style & quality.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Balcony and Lake View
    • Stayed 1 night

    nothing

    Room with an amazing view, pool & proximity to the lake are the highlights

    Stayed in June 2023

  • Reviewed: 22 June 2023

    8.0
    Lovely stay overlooking Lake Geneva. Would definitely try to return.
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony and Lake View
    • Stayed 3 nights
    • Submitted via mobile

    Carpet in bedroom was good quality but needed cleaning or replacing in parts.

    Loved the location, spacious rooms and old world charm. Great breakfast and friendly staff.

    Stayed in June 2023

  • Reviewed: 22 June 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room with Balcony and Lake View
    • Stayed 1 night
    • Submitted via mobile

    2 bulbs in the room were not working during our stay.

    Beautiful views, lovely terrace.

    Stayed in June 2023

  • Reviewed: 21 June 2023

    9.0
    Amazing view
    • Leisure trip
    • Family with young children
    • Standard Double Room with Balcony and Lake View
    • Stayed 2 nights
    • Submitted via mobile

    The hotel and room facilities are dated. The balcony furniture also needs replacing.

    Our room was quiet with a fantastic view of the lake from the balcony. It was an easy walk down to the lake promenade and then into town. Breakfast was very good. There are regular local buses to the town centre, around every 10 minutes, not far from the hotel.

    Stayed in May 2023

  • Reviewed: 18 June 2023

    7.0
    a property with so much potential. but sadly a let down because of smelly room and faulty air conditioning.
    • Leisure trip
    • Family with young children
    • Junior Suite - Lake Side
    • Stayed 2 nights
    • Submitted via mobile

    booked the junior suite. there was a bad smell in the room, probably from the Aircon. staff were helpless and only got extra room fresheners after us insisting on it. on the second night, the Aircon wasn’t working properly and again, the reception staff couldn’t fix it and there was no housekeeping staff around to attend to it. rooms didn’t have a kettle and no cream/ milk for tea/ coffee even though coffee powder and tea bags were available. soap in bathrooms was half full indicating that prior guests had used it. not a nice feeling when you check into a room. housekeeping staff should’ve filled it up. nearest bus stand is a five minute walk away.

    quiet location, clean and spacious rooms. a little cute off from the restaurants on the lake. because of the issues we faced, we got a small discount and didn’t have to pay the city taxes on our rooms. would’ve happily paid the taxes if they’d solved the issues.

    Stayed in June 2023

  • Reviewed: 17 June 2023

    7.0
    Lake views
    • Leisure trip
    • Couple
    • Standard Double Room with Balcony and Lake View
    • Stayed 1 night
    • Submitted via mobile

    Decor was a little dated but functional. Quite a walk to the train station and main town areas.

    Large room, bathroom and balcony/terrace. Air conditioning. Good lake views.

    Stayed in June 2023

Showing 76 – 100

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