Grauholz, Autobahn A1, 3063 Bern, Switzerland
#35 of 43 hotels in Bern
Guests' ChoiceBased on 286 hotel reviews
8.0Cleanliness
8.4
Comfort
8.3
Location
8.0
Facilities
8.1
Staff
8.8
Value for money
7.9
Free WiFi
8.4
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End of dialog contentReviewed: 3 February 2024
Yongsheng
SpainWe arrived at the hotel around 9 pm and the service we received by the receptionist was exceptional. We found as a surprise that they offered a free small buffet with juice, cakes, and other snacks, and we could hang out in the big lobby with tables and chairs to eat the snacks. The layout of the hotel overall is really creative and we really liked it.
Stayed in December 2023
Reviewed: 25 December 2023
Hong
TaiwanBed is on the soft side
Very good breakfast
Stayed in December 2023
Reviewed: 16 December 2023
Sugoto
SwitzerlandLocation. High way and ittigen
Stayed in December 2023
Reviewed: 1 December 2023
Aidan
United KingdomEverything
Nothing
Stayed in October 2023
Reviewed: 19 November 2023
Camille
GermanyWhen we checked in we were offered a room already in use. .. this made us feel unsafe then in the new room we were offered . Price of the breakfast was way too expensive
Clean, breakfast
Stayed in November 2023
Reviewed: 27 October 2023
Nigel
United Kingdomaccess from the car park onto the local road
everything - friendly staff and relaxed atmosphere - even the original styling
Stayed in October 2023
Reviewed: 9 October 2023
Lucy
United StatesCheck in was easy. Staff is professional, efficient, and helpful. 24 hour coffee machine was great. Parking was secure and there is a nice area behind the hotel for walking. Appreciated being able to have the dog. Even though the property is on the highway it is configured, so rooms are quiet and private. The window screens are also fabulous. The ac wasn't working in the room, but we were promptly moved to a room w working ac. Breakfast was ample and well-maintained. Would definitely stay again.
Stayed in September 2023
Reviewed: 16 August 2023
Tash
NetherlandsSuper clean and comfortable!
Stayed in August 2023
Reviewed: 11 August 2023
Xakipur
AzerbaijanI had very disappointing situation. I booked 3 rooms for my family with children,and i paid. But they said that they don’t see my reservation in the system.And they did not try to help ,provide for first night extra beds and for the second they remove these beds ,and gave us bedsheets for sleeping on the floor,then check out time charged extra money for these beds and bedsheets for floor!Very terrible situation.Manager very aggressive!
Stayed in August 2023
Reviewed: 6 August 2023
Kavalam
United KingdomThe air conditioner was not working in our room (only the fan works) complained to the staff but not fixed. the same situation even the next day. No Coffie or tea-making facilities in the room even they didn't provide any drinking water. (you can buy a selection of beverages from the breakfast hall) Even though the parking is private, there are people walking through it.
Location (It's Just off to the motorway) Restaurants nearby (limited menu) Parking onsite (paid parking) Family rooms are big enough with 1Double and two Futon Beds Staff speak multiple languages and the breakfast room got good facilities.
Stayed in August 2023
Reviewed: 30 July 2023
Donna
United StatesNothing.
The property was nice and quick on and off the freeway.
Stayed in July 2023
Reviewed: 25 July 2023
William
DenmarkNoisy air conditioner Expensive
Convenient location for a stopover
Stayed in July 2023
Reviewed: 19 June 2023
Lambert
United Kingdomlocation for reaching Bern centre was great. staff were very friendly and and knowledgeable.
Stayed in June 2023
Reviewed: 11 June 2023
Beulah
United StatesAC didn’t work & had to open window with stale cigarette odors all night. We need sheets when it’s this warm- anything else is a roaster. over-priced “buffet” not on property was Indian fare- totally unexpected & too hot.
clean & unique, quiet.
Stayed in June 2023
Reviewed: 8 June 2023
Clark
United StatesEverything was fine.
No major trains stop here, Room was fine and front desk staff was helpful. Breakfast was good.
Stayed in May 2023
Reviewed: 30 May 2023
Dinesh
Canadalittle unclean
outside of the city
Stayed in May 2023
Reviewed: 6 May 2023
Shauna
United Statesclean and modern
Stayed in May 2023
Reviewed: 18 April 2023
Iosua
United KingdomWe found bees between the gasket of the windows and the smell in the bathroom was awful
Stayed in April 2023
Reviewed: 12 April 2023
Thiru
United KingdomLocation is ideal for people who have car, no public transport here. The taxi is very high price and can't afford it.
Clean rooms, breakfast was great and staffs were very helpful and pleasant.
Stayed in April 2023
Reviewed: 2 April 2023
Eszter
United KingdomIt does not have a restaurant therefore guests need to walk or drive to the fuel station’s bar that does not have proper food. We also asked for parking in advance and we were told that the hotel has its own parking but no mention about the 8.9CHF fee.
It is situated at the motorway.
Stayed in April 2023
Reviewed: 17 February 2023
Kirsten
United StatesThe front desk mentioned we could get free coffee in the morning but we ended up being charged for it.
Easy to find. It was right off the highway which made for an east end to a long day of driving.
Stayed in February 2023
Reviewed: 16 February 2023
John
United StatesHave to pay for parking and breakfast. Breakfast was good. Had proteins, breads, yogurt, drinks. Booked the quad room for 4 people. We fit. But small space.
It has the basic necessities.
Stayed in February 2023
Reviewed: 29 January 2023
Mmoraleda
SpainAwesome! All was clean, the receptionist was a wonderful person and oriented us perfectly. We came with our two dogs and all was great! Also the bed was so comfortable and they have a huge parking. 100% recommended!
Stayed in January 2023
Reviewed: 3 January 2023
Бердник
UkraineWe spent 30 to find the entrance to the territory of the hotel. GPS leads to the closing gate of the hotel. There was no kettle and refrigerator in the room and I had to go down to the reception and get water. Receptionists did not speak English
Price was normal.
Stayed in January 2023
Reviewed: 26 December 2022
Mimkata1991
GermanyThere was some mold in the bathroom and overall the bathroom could've been cleaned a bit better.
Although the hotel is situated at the highway it was very quiet and also clean, much better than what we expected. We arrived late in the evening and upon our check in we were offered complementary cake and hot drinks. We were traveling with our two dogs and the hotel even has an area where you can walk the dogs. The breakfast in the morning was freshly made.
Stayed in December 2022
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