Bourg 16 / 20, 1663 Gruyères, Switzerland
#2 of 11 hotels in Gruyères
Guests' ChoiceBased on 259 hotel reviews
8.5Cleanliness
8.9
Comfort
8.9
Location
9.7
Facilities
8.5
Staff
9.1
Value for money
8.3
Free WiFi
8.6
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End of dialog contentReviewed: 18 April 2024
David
United StatesIt's uphill from the train station, if you have a lot of bags you're going to want to take the bus. The pillows were a little small. Although you absolutely could not tell in your room, they make cheese or fondue on the bottom floor and when exiting your room you do smell it. It was not a problem for us, but be aware. We stayed on the third floor and there were 2 floors and at least 3 doors between us and that area.
Great location in the center of the town, room was clean. Staff was very friendly and helpful. Bathroom was modern and clean.
Stayed in April 2024
Reviewed: 11 April 2024
Gualtiero
The courtesy of the personnel was making me feel home, the room was cozy and clean and had very nice view. Also super cool the small garden outside. Price and location added the cherry on top. I recommend also the Restaurant on the side which has discount and can save few more for food.
Stayed in April 2024
Reviewed: 10 April 2024
Imogen
United KingdomThe studio was in a beautiful location with amazing views of the countryside and mountains from the balcony. The studio was cosy with lovely features. The reception staff were friendly, helpful and accommodating. We enjoyed our stay and liked everything about the accommodation and the area.
Stayed in April 2024
Reviewed: 8 April 2024
Sharon
IsraelVery good location, elevator, clear check in instructions, good water pressure, comfortable bed, kind staff
Stayed in April 2024
Reviewed: 5 April 2024
Mindy
GermanyN/A
The location was perfect!! It’s a beautiful area and everything you want to see is right there. The parking areas were close to the village. The H.R Geiger bar and museum are a must see. The Tibetan museum was awesome too.
Stayed in March 2024
Reviewed: 4 April 2024
Christina
SwitzerlandThe breakfast was very limited, but I understand that it’s a restaurant next door providing it and not the hotel itself.
Excellent location, well renovated modern rooms, and very friendly and helpful staff.
Stayed in April 2024
Reviewed: 19 March 2024
Silver
United KingdomThe views , the apartment, the location all wonderful. Could of stayed there for a long time .
Stayed in March 2024
Reviewed: 27 February 2024
Yiorgos
United KingdomWaste basket in bathroom not emptied from previous guest when we arrived but the nice lady in reception took care of this the next day.
The studio was spacious with a wonderful view of the mountains and a small balcony. Check-in was efficient even though reception was closed when we arrived. Dated decor as seen in the pictures so no suprises there.
Stayed in February 2024
Reviewed: 22 January 2024
Nicole
AustraliaBreakfast partner was a bit expensive for the quality of the food.
Beautiful view from the roof window.
Stayed in December 2023
Reviewed: 8 January 2024
Sukpuck
SwitzerlandIt would have been better to have a window so we could see the street outside. There were skylights windows but they are not quite the same. It is understandable though as it is the type of room we chose. Also, there isn't any food/room service during our stay as it was New Year Eve's and the connecting restaurant was fully booked.
The room was very adequate for what we paid for. We had big beds and bathroom. We had spacious space to sit and chat. The room was also quiet and peaceful. It was very comfy.
Stayed in January 2024
Reviewed: 5 January 2024
Alessia
ItalyThe whether
The ancient Village Is pretty
Stayed in January 2024
Reviewed: 25 December 2023
Ozge
TurkeyHeating system
Stayed in December 2023
Reviewed: 23 December 2023
Charikleia
GreeceEverything was so wonderful like fairytale 🎄🎄🙏🙏🎅🎅🎈🎈🎀🎀☃️☃️☃️
Stayed in November 2023
Reviewed: 11 December 2023
Everill
United StatesN/A
I liked that there was an elevator for my family member with limited mobility who has difficulty climbing stairs. I liked that you could watch them make the world famous gruyere cheese. I liked that the bathroom and tub were huge!
Stayed in December 2023
Reviewed: 21 November 2023
Josephine
Philippinesit needed a bit more cleaning, provide new dishwashing soap and sponge organize the kitchen a little bit
location and view from the room spacious room and big kitchen
Stayed in November 2023
Reviewed: 19 November 2023
Giorgia
Switzerland- restaurant told us was closed at 19.45 but nobody advised us about that early closure. During low season places close pretty early.
- lovely location - nice staff - lovely room
Stayed in November 2023
Reviewed: 7 November 2023
Marc
United StatesDarling room. Absolutely perfect location. Great views and a kitchenette in our room.
Stayed in November 2023
Reviewed: 29 October 2023
Lisa
United StatesCharming! We loved it so much!
Stayed in September 2023
Reviewed: 16 October 2023
Sara
United StatesThe location is great. The room was big and spacious. The staff at the check-in was very friendly. We will stay here again!
Stayed in October 2023
Reviewed: 3 October 2023
Sergio
Israel1. Poor wifi connection 2. Many mosquitos in the room...
1. Comfortable room, very spacious 2. Great location 3. Relatively low price for ehat you get
Stayed in October 2023
Reviewed: 2 October 2023
Gabriele
SwitzerlandClean, spacious, coffee maker and elevator
Stayed in October 2023
Reviewed: 1 October 2023
Elina
SpainIt could have been nice to have breakfast included for the price, but overall experience was great.
We love the view from our balcony and the comfy beds. It makes you feel like you are at a small cabin facing the woods.
Stayed in September 2023
Reviewed: 26 September 2023
Laureen
United StatesWiFi wasn’t reliable and not enough outlets.
Very large room with large kitchenette Restaurant attached to hotel excellent
Stayed in September 2023
Reviewed: 23 September 2023
Bill
United StatesStreet noise if you wanted to sleep before 2200.
Beautiful location.
Stayed in September 2023
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