The reception was inexistant, we felt like we were in a bnb. The key was left in an envelope at the entrance, and we haven't seen any receptionist in 2 days that we spent there. We were unable to asked for any information, but fortunately the tourist office is right across and they are extremely helpful. An additional remark is the room on the ground floor, right next to the service and laundry room, which woke us up every morning quite early. Hot water takes a while to warm up.

The location was very good and free parking was very convenient. Coffee machine in the room is very nice to have.

Stayed in April 2024

Fantastic customer service and lovely staff, it’s clean, good location, beautiful mountains view, and access to public transport only 4 minutes walk.

Stayed in February 2024

The facilities of the hotel could use some upgradation, old TV, funny showerhead. Rooms not sound proof but could be typical to old chalets in these remote Swiss towns. Breakfast was super basic with the freshly made juice being the highlight. For the price we paid, I’d expect a better breakfast with a wider variety of foods on offer, beyond the bread cheese and cereal.

Nice hotel/ bed and breakfast in an alpine chalet setup, size wise one of the biggest room you’ll find in Europe.. 5 mins walking from the Rougemont bahnof and located right next to a fantastic Italian restaurant. Beautiful town with an 11th century abbey. Helpful staff, good old school vibes and cleanliness were all perfect.

Stayed in January 2024

A bit pricey, spartan decor

Great location in the heart of Rougemont, friendly staff, environmentally friendly, very good breakfast

Stayed in January 2024

The Breakfast is developing as the new management put their mark on the hotel. It was a little simple.. The staff were superb and particularly Raul, Amanda and Chef who were very welcoming.

Stayed in January 2024

Bit noisy for us, but there was a wedding on at the hotel, and if a wedding isn’t noisy then it wouldn’t be much fun! Breakfast was very poor, but the coffee was great.

Location, old town, beautiful views and easy to drive around and locally.

Stayed in September 2023

As we were going to a concert in Saanen the location was perfect. Breakfast was excellent with local products. Rougemont is a very charming Swiss Village/town. Would definitely stay again and recommend.

Stayed in August 2023

Large, comfortable bedroom. Friendly and helpful staff.

Stayed in August 2023

the rooms had low celling

Clean and peaceful rooms, sunlit washroom, satisfying breakfast, nice location, friendly staff

Stayed in June 2023

The breakfast might be better for that price and table was quite empty at 9:50am even if i know breakfast ends at 10:00am. Otherwise the hotel is very nice, very clean and the position is amazing.

Cozy room, very warm design and the staff was ok.

Stayed in February 2023

Small shower

Great location, good breakfast

Stayed in July 2022

It would have been nice to have someone staffing the front or slightly more clarity about the set up. The staff runs the restaurant so it was completely understandable but it was not clear before hand. We figured out everything ourselves and they left a nice note with brochures but that could be challenging for some guests.

They provided some huge discounts for local activities as well as ones in other towns which made the value of the hotel stay an amazing value for the money. The staff was friendly and the building was pretty. Breakfast was filling and they waited upon us even outside.

Stayed in July 2022

Very charming place, great location in a picturesque village, minutes away from Saanen and Gstaad. The hotel is simple but has character. It's clean and comfortable. Totally recommend it.

Stayed in May 2022

Leaky shower flooded floor.

There is an Excellent restaurant just across the street called Le Cerf highly worth the stop. Staff was kind and welcoming.

Stayed in March 2022

The 2-key switch system of the hotel is just stupid and creates only discomfort. Very less parking available for hotel quests. The dinner at the hotel restaurant was surprisingly poor in regards to taste and quality. Breakfast time starts too late and the facilities at the breakfast are too domestic-styled and cumbersome, so it makes the start of the day very slow and inefficient: I have no desire to boil my own eggs, wait them to cook, clock them etc. - fully useless procedure for clients. Would hate to be having breakfast with more than 5 other persons at same time...

Very friendly and helpful staff at breakfast serving. Room was spacious and silent so unlike so often in hotels, the sleep was actually nice and comfortable. Rougemont ski-lift was short walking distance away as well as the train station with connections to Gstaad etc. The hotel was located in very cute sleepy little village.

Stayed in February 2022

That staff didn't wear masks in common areas despite this being (understandably) a requirement for guests.

Breakfast was good. The manager was very remarkably moody but mostly nice and efficient.

Stayed in August 2021

A second pillow (each) would have been great.

The old building was nice. Enjoyed eating outside on a sunny evening. Big portions for evening meals. Good coffee for breakfast.

Stayed in August 2021

Nice atmosphere, splendid location (wooden buiildings in stark Alpine setting with grassy meadows and rocky mountains! Staff was helpful and friendly. Since I stayed just one night alone, I had a single room, which was very clean and quiet, but lacked a little bit of "Alpine atmosphere". Rougemont is an authentic village with a great location in a fairy-tale Alpine setting! Breakfast was varied and prentiful. Service friendly an helpful.

Stayed in August 2021

Sometimes difficult to find parking space

Very close to all amenities

Stayed in February 2024

Ridiculously expensive 18m2 room for $370

Stayed in February 2024

The room is too small, u don´t have space to open two suitcases on the floor, bathroom needs an update. The breakfast is less than basic and dissapointing. Personnel not friendly.

The location is fine, close to a lift chair, 7 minutes to Gstaad by car. Price was ok, warm and clean.

Stayed in December 2023

We reached late at night. The door code mentioned in the email was wrong. We were not able to go inside the hotel. We were stuck in the cold. Thankfully there were two nice ladies in the cafe in front of the hotel who helped us finding the number of the hotel owner and then owner gave us the correct number for hotel door. But in the end we spent 1 and half hours in the cold after traveling for 6 hours which was very exhausting and unpleasant.

Location was good. Room was clean.

Stayed in September 2023

The hotel is located in a quiet town, just what we were looking for It's a lovely wood-decorated hotel with everything you really need

Stayed in July 2023

Nothing

Everything, except pillows.

Stayed in June 2023