Wiestistrasse 4, 3920 Zermatt, Switzerland
#458 of 458 hotels in Zermatt
Guests' ChoiceBased on 14 apartment reviews
9.5Cleanliness
9.8
Comfort
9.8
Location
9.9
Facilities
9.6
Staff
9.7
Value for money
9.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 14
Reviewed: 7 February 2024
Benjamin
United KingdomGreat stay at Haus Oasis with friendly hosts and fantastic apartment. Very convenient for Sunnegga ski lift and beautiful view of Zermatt and the Matterhorn. Would highly recommend
Stayed in February 2024
Reviewed: 24 December 2023
Niko
United KingdomI hope the pillows are fluffier.
I had good communication with Christine. It was easy to contact her. The location is an absolute banger, you walk to the balcony and Matterhorn is right in front of you. The accommodation is 5-8 mins away from the train station. Very good experience indeed!
Stayed in November 2023
Reviewed: 26 September 2023
Pawanrat
NetherlandsExcellent location. Clean and Comfi room. Awesome owner. 100% recommended and will love to come back.
Stayed in September 2023
Reviewed: 31 July 2023
Miki
JapanThe hotel bar in front of the appartement make a music loudly. It is disturbing.
Everything is perfect. Thanks a lot Christine and Philippe for the beautiful terrace with flowers.
Stayed in July 2023
Reviewed: 3 October 2022
Cynthia
GermanyThe apartment was exceptionally clean, well-equipped and decorated, and the view from the balcony was fabulous. I have never felt so at home while on vacation! This was by far the best place we've ever stayed while on vacation. We hope to come back someday.
Stayed in September 2022
Reviewed: 1 July 2022
Wodzinsky
HungaryThe balcony has an amazing view to Matterhorn and to Zermatt. Very good located appartement, you can reach the train station, the supermarket, the cable car, restaurants, everything you need just in 5 minutes. Very kind host and nice welcome gift :) It was just perfect.
Stayed in June 2022
Reviewed: 16 March 2022
Buu
United StatesNone.
Quick response from Christine. Perfect location. The view was amazing from the balcony- the best part of the apartment. Apartment contains everything that you'd need.
Stayed in March 2022
Reviewed: 25 February 2022
Lucas
BrazilVery close to the train station, superb view of the Matterhorn
Stayed in February 2022
Reviewed: 5 August 2022
Anonymous
United KingdomNothing really, except perhaps need to take two lifts from street level- but this was a very minor niggle!
The apartment was spacious and comfortable, with all the facilities you need for self catering, including coffee making machine, microwave, cooker and oven etc. Balcony has a great view over the town, to the Matterhorn. Host supplied complementary (and very nice!) bottle of wine and fruit, and was very helpful.
Stayed in August 2022
Reviewed: 24 March 2024
Michael
South AfricaThere are no comments available for this review
Stayed in March 2024
Reviewed: 25 February 2024
Jaime
United StatesThere are no comments available for this review
Stayed in February 2024
Reviewed: 1 July 2023
Ivan
BulgariaThere are no comments available for this review
Stayed in July 2023
Reviewed: 12 June 2022
Anonymous
United StatesThere are no comments available for this review
Stayed in June 2022
Showing 1 – 14
Portland, USA
Eschborn, Germany
Nikko, Japan
Barreiros, Spain
Sozopol, Bulgaria
Velké Losiny, Czech Republic
Murmansk, Russia
Bergamo, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content