Dorfstrasse 135, 3818 Grindelwald, Switzerland
#29 of 44 hotels in Grindelwald
Guests' ChoiceBased on 304 hotel reviews
8.5Cleanliness
9.0
Comfort
8.9
Location
9.4
Facilities
8.4
Staff
9.2
Value for money
8.3
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 20 May 2024
Sujin
AustraliaVery clean and well designed room. Cheap room with a fantastic view
Stayed in May 2024
Reviewed: 19 May 2024
Yalmar
Costa RicaEverything is clean and comfortable.
Stayed in May 2024
Reviewed: 16 May 2024
Ivan
ArgentinaThe room was perfect for me, it had a desk and a small table, the bed was comfy and the bathroom was good. The breakfast was great, you have a lot of options to choose and they bring you coffee to your table. The hotel location is on the main street so you're close to everything, it's a 5 min walk to the train station.
Stayed in May 2024
Reviewed: 15 May 2024
Chuan
MalaysiaI would prefer better furnitures in the room, notably bigger table and more chairs, for dinner in the room.
Breakfast was wonderful. Location is good, it is just on the main street. Not too far from train stations. Room was comfortable and cozy.
Stayed in May 2024
Reviewed: 13 May 2024
Jigar
United StatesNone
Very nice property in the spat middle of the entire grindelwald where almost all the food and other options are. Close to train and rooms are very very good. The balcony was HUGE. WITH AMAZING views of the grindelwald scenic mountains
Stayed in May 2024
Reviewed: 10 May 2024
Brodie
AustraliaStaff were super helpful, friendly and informative. Breakfast was great and a nice variety. Hotel is in THE BEST SPOT!! Walking distance to the train station, grindelwald first and multiple restaraunts. The view from the room was incredible and felt like we were looking at a painting. I would highly recommend and if we are ever lucky enough to visit Grindelwald again, we will be staying here.
Stayed in May 2024
Reviewed: 10 May 2024
Taishu
Japanpath to the room is smelly.
Nice staff. Good view and vibe. Breakfast is good.
Stayed in May 2024
Reviewed: 10 May 2024
Heinz
South AfricaBed for 12 year old not for a grown man. Why do most european hotels insist of giving you children beds when you book a single? The most important thing when booking a room will always be the bed.
Nice central location.
Stayed in May 2024
Reviewed: 9 May 2024
Susan
United StatesLocation, staff, beautiful large room, the spa.
Stayed in May 2024
Reviewed: 9 April 2024
Rachel
GhanaIt would have been better if breakfast have varieties to cater their customers. the tourism has become too complex for the hotel to offer few selection of cheese, bread, and cold salami and ham. a bit of 'egg station' would help to have some scrambled, or omelet or sunny side up choices will bring a lot to fill your customer and appreciate hot food selections.
location very close to most of the attractions you will need to go and have a very nice view. breakfast option and variety is too small.
Stayed in April 2024
Reviewed: 1 April 2024
Chhetri
DenmarkHotel had no room service, so if you wanted anything to drink or eat, you had to go downstairs and bring yourself(although empty plates were cleaned up by house keeping next morning) . No coffee machine on rooms, which made it really difficult for us as we are heavy coffee drinker. Staffs were really friendly, except one, which I found a bit rude.. But maybe that was because she was handling restaurant alone on Thursday evening.. And it was busy.
View from the balcony. We got superior double room(204), and the view of Eiger from balcony was amazing.
Stayed in March 2024
Reviewed: 18 March 2024
Radan
SwitzerlandAlthough the rooms are large and spacious (wooden construction), the beds are very soft - probably already worn out. We, but also other friends who stayed at the hotel, did not sleep well either, i.e. we often tossed and turned during the night. The breakfast was ok, but there is no kitchen in the sense that you can order something - it is a relatively modest buffet where you can help yourself.
The reception is professional and nice. I would say that is the best thing about the hotel. You get all the information here on the spot, you can even buy ski tickets and they advise you where to go and what to do. Furthermore, the hotel is in the center of Grindelwald, very well located, and it has its own parking lot on the other side of the street, which is very convenient. The bus station is 20 meters from the hotel and takes you in a few minutes to the terminal from where the gondolas and ski lifts go to the various slopes. There is a grocery store next to the hotel as well as coffee shops and a sports store where you can rent skis and sledges - all within 50 meters.
Stayed in March 2024
Reviewed: 17 March 2024
Tea
Switzerlandsome rooms offer different benefits for the same price
the variety of the breakfast food was surprisingly wide, the staff was very attentive
Stayed in March 2024
Reviewed: 10 March 2024
Anna
Switzerland-
In centre of Grindelwald village - great location. Car parking just behind hotel (chf5 per day). Clean & spacious rooms. Good breakfast.
Stayed in March 2024
Reviewed: 9 March 2024
Dennis
United StatesStaff was extremely helpful. Excellent location close to everything in town and close to ski lift
Stayed in February 2024
Reviewed: 18 February 2024
Ai
MalaysiaStaffs really helpful and friendly. Breakfast is fantastic. The door key was not function during our stay, staff is standby to help us
Stayed in February 2024
Reviewed: 18 February 2024
Maria
BelgiumLocation, room, parking, friendly staff
Stayed in February 2024
Reviewed: 14 February 2024
Sharmila
United Arab Emirateslimited breakfast items, bit overpriced
Perfect location, spacious room, beautiful view from the balcony
Stayed in December 2023
Reviewed: 12 February 2024
Peter
United KingdomThe pillows weren't very supportive, but this seems to be the case in all the Swiss hotels we stayed in.
Great location, the room was really cosy, we got a balcony where we could see the mountains which was really beautiful. The staff are all really hard working and friendly. Breakfast was really nice.
Stayed in February 2024
Reviewed: 1 February 2024
Ian
United KingdomFriendly and great location
Stayed in January 2024
Reviewed: 7 January 2024
Chris
United StatesNa
Location, lovely room, heated bathroom floor, massive bathtub, balcony, place was wonderful
Stayed in January 2024
Reviewed: 4 January 2024
Nitya
GermanyRoom was a little smaller than expected, with less amenities in it for the price that is paid for the room.
It’s location is central to the entire town.
Stayed in December 2023
Reviewed: 3 January 2024
Oliver
IrelandNot much.
Room quiet, bed comfortable and shower good. Parking across the street and reasonably priced.
Stayed in January 2024
Reviewed: 18 December 2023
Paradee
AustraliaFriendly staffs ,very clean, central location and great breakfast.
Stayed in December 2023
Midsomer Norton, UK
Chojnice, Poland
Angath, Austria
Tomelloso, Spain
Weggis, Switzerland
Kandy, Sri Lanka
Drachten, Netherlands
Vung Tau, Vietnam
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content