Sihlstrasse 31, City Centre, 8001 Zürich, Switzerland
#28 of 124 hotels in Zürich
Guests' ChoiceBased on 570 hotel reviews
8.6Cleanliness
9.0
Comfort
9.2
Location
9.6
Facilities
8.6
Staff
9.2
Value for money
7.9
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 20 May 2024
Saha
United StatesBreakfast could be better
Close to train station
Stayed in May 2024
Reviewed: 15 May 2024
Pino
United StatesPrice was high, but all Zürich was so expensive
Room and staff were great and helpful. Loved the breakfast
Stayed in May 2024
Reviewed: 30 April 2024
Tuangphorn
Thailand-The bed is really comfortable but the camp extra beds wasn't that comfortable however, it was ok for 2 nights stay. -The floor is not that clean but they provide slippers. Overall, I would definitely recommend to my friends and family and if I have chance to go back to Zurich I would stay here again.
Location is the best. Coop supermarket just across the road. The main shopping street and a tram stop is just 2 mins walk. Good size room (not too small) we've been travelled with2 adults 2 young kids and we feel comfortable. The Main train station is not far at all feel like 5-7 mins walk with luggage. Everything within walking distance. Bathroom is clean and modern they have both bathtub and shower room. (We don't have problem with glass door) Breakfast was good. Lovely staff. The hotel is located on a quiet road with nice cafe, restaurants, nice shops around so, it was not noisy at night even though we stayed on the 3rd floor on the street side . We were really happy that they have firm pillow choices.
Stayed in April 2024
Reviewed: 20 April 2024
Jane
United KingdomWas expensive but expected this in Switzerland
Good central location. Clean and comfortable. Good breakfast too
Stayed in April 2024
Reviewed: 19 April 2024
Hadic
IndonesiaThe toilet door is glass based. Only suitable for couples. The housekeeping while they did their best, the linens are still dirty with loads of body hair.
Location is superb 1 tram stop from central station. The room size is adequate for family of 4.
Stayed in April 2024
Reviewed: 9 April 2024
Gunasekaran
Saudi Arabiabreakfast options were really minimal , could have a better continental spread. the family room bathrooms r not suitable for a family . it is all glass and definitely doesn’t give the privacy
perfect city centre location. walkable distance to all landmarks. lovely and polite staff, aesthetic furnishing
Stayed in April 2024
Reviewed: 6 April 2024
Jodie
United KingdomNothing
Perfect location, very easy parking, good breakfast
Stayed in April 2024
Reviewed: 5 April 2024
Victoria
United KingdomN/A
Great location near the main station, just off the main shopping street, on a quiet side road. The staff were all incredibly welcoming and gave the children a little cuddly toy each on arrival. Great service. Huge breakfast spread. We had a family room, with two single camp beds made up for the children in a corner of the room - great they weren't expected to share one bed. Little touches all round made it an exception stay - chocolates on the pillow each evening, and a charge point in the room with every type of plug imaginable (EU, Swiss, UK, US, etc).
Stayed in April 2024
Reviewed: 15 March 2024
Aviv
IsraelNothing !
Got the room way before expected check-in time , The room was amazing , New and luxurious. Very Good breakfast, had everything we like and more! excellent. will come back again for sure !
Stayed in February 2024
Reviewed: 18 February 2024
Varghese
United Arab EmiratesCentral location to access old and new city by walking.
Stayed in February 2024
Reviewed: 1 February 2024
Mikael
EstoniaVery slow elevators
Perfect location
Stayed in January 2024
Reviewed: 28 January 2024
Ioannis
AustraliaI really enjoyed now central the hotel was situated. Zurich is a banking city there isn't a whole lot to do but 85% can be completely via foot with this fine location. The rooms were very clean and the bed comfort is about a 7/10.
Stayed in January 2024
Reviewed: 20 January 2024
Kaija
FinlandAll was good.
Very comfortable hotel, reasonably priced for a great location. Very clean and modern rooms, everything works.
Stayed in January 2024
Reviewed: 9 January 2024
Jo
AustraliaThere was some confusion over a request for a blanket as I find duvets too warm. I was sent another duvet one night, and a sheet the next. Minor issue overall.
Great location near the old town, and around an eight minute walk from the main rail station. It was lovely to be met at the door after dragging our luggage (including ski bag) from the station and have it whisked up to our rooms. Reception staff were friendly and helpful, and the breakfast was superb. Little touches of luxury were in the rooms - we appreciated the coffee machine and beautiful bathroom with bath. The umbrellas provided came in useful with the rain. We loved our short stay in beautiful Zurich and the quiet luxury of this hotel was one of the highlights of our Europe trip. Wish we could have stayed longer!
Stayed in December 2023
Reviewed: 8 January 2024
Ruchi
United Kingdomexcellent location , central Zurich the property looks way better in person . the pictures on the website seem outdated . very clean rooms . a good vegetarian restaurant opposite and around . very friendly staff . really enjoyed my stay . they even gave us an early check in!
Stayed in December 2023
Reviewed: 7 January 2024
Rabih
SwitzerlandWe had booked a family room but not sure we got one as it was smaller than described, however it was a last minute (same day) booking so I guess they made with what they could. We didn't ask to change. However, the extra bed they put in place for our 11 years old boy was really unadapted (you could feel the wooden slats, mattress was very thin). Also, bad smell coming from the toilet.
Location is excellent right in the middle of town and walking distance to everywhere, public transport available nearby. Staff is professional, room sizes are ok, breakfast buffet is very good and good selection of food and drinks. Service was good, bonus: they have a valet for the car which is not easily found even in cities like Zurich. Overall good value for money.
Stayed in December 2023
Reviewed: 27 December 2023
Kumari
MalaysiaSmall rooms No privacy, curtains covering bathroom
Location
Stayed in December 2023
Reviewed: 24 December 2023
Saif
United Arab EmiratesClean , excellent service
Stayed in December 2023
Reviewed: 21 December 2023
Sara
SwitzerlandThe sound isolation in the room could be slightly improved (windows are great, no sounds from traffic, but the doors are quite thin and you can hear the other guests moving around with the luggage)
Great location and good prices
Stayed in December 2023
Reviewed: 12 December 2023
Hamed
Saudi ArabiaNoise from street works
Locations
Stayed in December 2023
Reviewed: 5 December 2023
Mrenfro
United StatesThe Breakfast was very nice. The outdoor courtyard was beautiful and perfect for a light meal or a drink.
Stayed in September 2023
Reviewed: 26 November 2023
Marc
United Arab EmiratesN/a
Very friendly staff, very good breakfast
Stayed in November 2023
Reviewed: 12 November 2023
Khalid
United Arab EmiratesBreakfast does not have a lot of options
Location- staf
Stayed in October 2023
Reviewed: 8 November 2023
Tracy
SingaporePolite & efficient staff, they help to park our car. Love the multi plugs, wish all hotels have this brings convenience for international visitors.
Stayed in November 2023
Canillo, Andorra
Fort Atkinson, USA
Boltenhagen, Germany
Seville, Spain
Koonwarra, Australia
Sciacca, Italy
Dujiangyan, China
Batu Ferringhi, Malaysia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content