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Reviews of Hotel Arlette Beim Hauptbahnhof 2 stars

Stampfenbachstrasse 26, City Centre, 8001 Zürich, Switzerland

#49 of 124 hotels in Zürich

Guests' Choice

Review score

Based on 739 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.6

  • Location

    9.6

  • Facilities

    8.0

  • Staff

    9.3

  • Value for money

    8.4

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Showing 1 – 25

  • Reviewed: 21 May 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    The bed was comfortable but the head of the bed was next to the desk with a slight overhang making it difficult to sit up in bed.

    Good location, small room but comfortable, continental breakfast served at the table. No need to get up as for buffet breakfasts. Good dejection of channels on the Tv.

    Stayed in May 2024

  • Reviewed: 19 May 2024

    9.0
    very satisfied
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    breakfast is home made, fresh.

    Stayed in May 2024

  • Reviewed: 19 May 2024

    9.0
    Good value for the money and excellent location close to the station.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    The property is older and looked a little tired but it was comfortable and reasonably priced considering the cost of accommodation in Zurich.

    Very helpful receptionist. Continental breakfast was good, cheeses, egg, bread rolls. It is located a few minutes from the main station and a wonderful museum. Also a few minutes from the departure points for a river cruise, tourist bus and main shopping street.

    Stayed in May 2024

  • Reviewed: 18 May 2024

    7.0
    Nice and economical place to stay.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    very simple breakfast, location was good very near to train station. friendly and helping staff. I like this place.

    Stayed in May 2024

  • Reviewed: 18 May 2024

    7.0
    Overall, it's an ok basic hotel without luxuries and it works. But just ensure before booking that
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff is ok but not incredibly courteous. "Just ok" The room key is old fashion. A real key with a heavy key chain that you'll leave clearly at the front desk. For those who value privacy and their desire to go to and from the room without the need to interact with the front desk, might not be a good fit again They made the room, which consisted on making the bed and changing the towels( only one towel in single rooms but they had no trouble giving me more) in the 5min while I was at breakfast. Efficient, but personally I prefer to let them know when they can enter my room. Not just when they want early in the morning. Personal preference

    Good for 1 to 2 night stays Pros: great location close to train station and old town, as well as the river. Pleasant surprises are A/C and moni bar ( mini fridge) in the room and actual cleanliness of the facility. Cons: breakfast is definitely inedible and poor. Only a tasteless croissant and two bread rolls, a booked egg and plastic wrapped cheeses. No buffet like any other hotel in the world. They clearly reuse what others don't eat, since I basically got the same plate a previous guest used end left everything there ( like I did), a little gross. They charge for basic omelets. For Americans standards but not European standards the single room is very very small. Tiny bed. If you are tall, you won't fit. .

    Stayed in May 2024

  • Reviewed: 13 May 2024

    7.0
    A reasonably priced hotel for Zurich
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Pillow and bath towel.

    Location great for station, staff lovely

    Stayed in May 2024

  • Reviewed: 8 May 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Maybe some salami at breakfast.

    Clean, despite old furniture and antic style of room.

    Stayed in May 2024

  • Reviewed: 5 May 2024

    9.0
    Well situated, family run hotel with a friendly welcome.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    The room was quite hot after a sudden increase in external temperature and there didn’t seem to be a fan or air conditioning ( but I didn’t ask the manager as I was too tired!).

    This is a family- run small hotel. Excellently situated in a quiet street close to the main railway station. Very friendly service. I appreciated the gluten free toast at breakfast.

    Stayed in April 2024

  • Reviewed: 4 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Location is really good and the staff were very friendly and helpful.

    Stayed in April 2024

  • Reviewed: 4 May 2024

    8.0
    Overall a great place to stay and a perfect location with lovely staff working there
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No cutlery or utensils like plates or bowls which isn’t a big deal and also only got one pillow each.

    The hotel staff were lovely and room was cozy

    Stayed in May 2024

  • Reviewed: 2 May 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    Window badly insulated for sound - I was woken several times by noise from vehicles on street.

    Location, very helpful and friendly staff

    Stayed in April 2024

  • Reviewed: 1 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    great little independent hotel in a good location for us - close to the train station. Very retro. Staff friendly. Breakfast was basic but good. everything clean. lift to the rooms

    Stayed in April 2024

  • Reviewed: 28 April 2024

    7.0
    Perfect Location for Our One Night Stay
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Although there is no smoking allowed in the rooms now, it was probably allowed many years ago as there is a lingering smell of cigarette smoke in the room. It’s very difficult to eliminate that odor.

    The location is very close to the train station and the main reason for booking this hotel. The breakfast was nice and the staff very pleasant.

    Stayed in April 2024

  • Reviewed: 23 April 2024

    9.0
    Good enough.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights

    The lack of an electric kettle is annoying a little.

    Very interesting hotel with rooms in some old-fashioned style like from the 40-50-es 20th century. Professional staff and a good location near the main railway station. Breakfast is just ok, nothing special.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very friendly staff and great breakfast. Convenient location.

    Stayed in April 2024

  • Reviewed: 19 April 2024

    7.0
    Good
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Not good breakfast

    Good

    Stayed in April 2024

  • Reviewed: 15 April 2024

    8.0
    Very close to the Train Station, in the Center of Town, Quiet, Good Breakfast.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    I am not a fan of that "Nordic" bedding

    OK, so the place is not "new" but very well kept, and clean and everything worked. A reception, a comfort, a location, and a breakfast that leaves nothing to be desired.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    8.0
    Loved my experience. Will stay there if I visit again.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 8 nights
    • Submitted via mobile

    Not much variety as regards breakfast.

    Location and Staff were great. Staff were friendly and responsive.

    Stayed in April 2024

  • Reviewed: 12 April 2024

    9.0
    Superb
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing really bothering, for a short stay in Zurich this hotel is very recommended 👌

    The staff is very helpful. The hotel is clean and tidy. The included breakfast is really nice and a bonus. location is very convenient

    Stayed in April 2024

  • Reviewed: 11 April 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Staff friendly

    Stayed in April 2024

  • Reviewed: 5 April 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    the location and the hotel itself and all the staff

    Stayed in April 2024

  • Reviewed: 2 April 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Good staff

    Last minute book this hotel due to miss the train at late night. Front desk guy very helpful.

    Stayed in March 2024

  • Reviewed: 1 April 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Super nice hotel. The staff is extremely friendly. Cosy small rooms with everything you need for a solo trip. Near the main station, however, the hotel is on a really calm street.

    Stayed in March 2024

  • Reviewed: 31 March 2024

    8.0
    Very kind and helpful
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff

    Stayed in March 2024

Showing 1 – 25

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