Stampfenbachstrasse 26, City Centre, 8001 Zürich, Switzerland
#49 of 124 hotels in Zürich
Guests' ChoiceBased on 739 hotel reviews
8.4Cleanliness
8.9
Comfort
8.6
Location
9.6
Facilities
8.0
Staff
9.3
Value for money
8.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 21 May 2024
Carl
ItalyThe bed was comfortable but the head of the bed was next to the desk with a slight overhang making it difficult to sit up in bed.
Good location, small room but comfortable, continental breakfast served at the table. No need to get up as for buffet breakfasts. Good dejection of channels on the Tv.
Stayed in May 2024
Reviewed: 19 May 2024
Xiaoronghan
Canadabreakfast is home made, fresh.
Stayed in May 2024
Reviewed: 19 May 2024
Natalia
AustraliaThe property is older and looked a little tired but it was comfortable and reasonably priced considering the cost of accommodation in Zurich.
Very helpful receptionist. Continental breakfast was good, cheeses, egg, bread rolls. It is located a few minutes from the main station and a wonderful museum. Also a few minutes from the departure points for a river cruise, tourist bus and main shopping street.
Stayed in May 2024
Reviewed: 18 May 2024
Syed
United Arab Emiratesvery simple breakfast, location was good very near to train station. friendly and helping staff. I like this place.
Stayed in May 2024
Reviewed: 18 May 2024
Rafael
United StatesStaff is ok but not incredibly courteous. "Just ok" The room key is old fashion. A real key with a heavy key chain that you'll leave clearly at the front desk. For those who value privacy and their desire to go to and from the room without the need to interact with the front desk, might not be a good fit again They made the room, which consisted on making the bed and changing the towels( only one towel in single rooms but they had no trouble giving me more) in the 5min while I was at breakfast. Efficient, but personally I prefer to let them know when they can enter my room. Not just when they want early in the morning. Personal preference
Good for 1 to 2 night stays Pros: great location close to train station and old town, as well as the river. Pleasant surprises are A/C and moni bar ( mini fridge) in the room and actual cleanliness of the facility. Cons: breakfast is definitely inedible and poor. Only a tasteless croissant and two bread rolls, a booked egg and plastic wrapped cheeses. No buffet like any other hotel in the world. They clearly reuse what others don't eat, since I basically got the same plate a previous guest used end left everything there ( like I did), a little gross. They charge for basic omelets. For Americans standards but not European standards the single room is very very small. Tiny bed. If you are tall, you won't fit. .
Stayed in May 2024
Reviewed: 13 May 2024
Henrietta
United KingdomPillow and bath towel.
Location great for station, staff lovely
Stayed in May 2024
Reviewed: 8 May 2024
Sabina
SloveniaMaybe some salami at breakfast.
Clean, despite old furniture and antic style of room.
Stayed in May 2024
Reviewed: 5 May 2024
Fiona
United KingdomThe room was quite hot after a sudden increase in external temperature and there didn’t seem to be a fan or air conditioning ( but I didn’t ask the manager as I was too tired!).
This is a family- run small hotel. Excellently situated in a quiet street close to the main railway station. Very friendly service. I appreciated the gluten free toast at breakfast.
Stayed in April 2024
Reviewed: 4 May 2024
Neil
United KingdomLocation is really good and the staff were very friendly and helpful.
Stayed in April 2024
Reviewed: 4 May 2024
Lachlan
AustraliaNo cutlery or utensils like plates or bowls which isn’t a big deal and also only got one pillow each.
The hotel staff were lovely and room was cozy
Stayed in May 2024
Reviewed: 2 May 2024
Nick
DenmarkWindow badly insulated for sound - I was woken several times by noise from vehicles on street.
Location, very helpful and friendly staff
Stayed in April 2024
Reviewed: 1 May 2024
Martin
United Kingdomgreat little independent hotel in a good location for us - close to the train station. Very retro. Staff friendly. Breakfast was basic but good. everything clean. lift to the rooms
Stayed in April 2024
Reviewed: 28 April 2024
William
United StatesAlthough there is no smoking allowed in the rooms now, it was probably allowed many years ago as there is a lingering smell of cigarette smoke in the room. It’s very difficult to eliminate that odor.
The location is very close to the train station and the main reason for booking this hotel. The breakfast was nice and the staff very pleasant.
Stayed in April 2024
Reviewed: 23 April 2024
Mati
IsraelThe lack of an electric kettle is annoying a little.
Very interesting hotel with rooms in some old-fashioned style like from the 40-50-es 20th century. Professional staff and a good location near the main railway station. Breakfast is just ok, nothing special.
Stayed in April 2024
Reviewed: 22 April 2024
Nadine
AustraliaVery friendly staff and great breakfast. Convenient location.
Stayed in April 2024
Reviewed: 19 April 2024
Marica
GermanyNot good breakfast
Good
Stayed in April 2024
Reviewed: 15 April 2024
Arl
Hong KongI am not a fan of that "Nordic" bedding
OK, so the place is not "new" but very well kept, and clean and everything worked. A reception, a comfort, a location, and a breakfast that leaves nothing to be desired.
Stayed in April 2024
Reviewed: 15 April 2024
Henrietta
NigeriaNot much variety as regards breakfast.
Location and Staff were great. Staff were friendly and responsive.
Stayed in April 2024
Reviewed: 12 April 2024
Le
IsraelNothing really bothering, for a short stay in Zurich this hotel is very recommended 👌
The staff is very helpful. The hotel is clean and tidy. The included breakfast is really nice and a bonus. location is very convenient
Stayed in April 2024
Reviewed: 11 April 2024
Chih-chin
TaiwanNothing
Staff friendly
Stayed in April 2024
Reviewed: 5 April 2024
Glenn
Czech Republicthe location and the hotel itself and all the staff
Stayed in April 2024
Reviewed: 2 April 2024
Wong
MalaysiaGood staff
Last minute book this hotel due to miss the train at late night. Front desk guy very helpful.
Stayed in March 2024
Reviewed: 1 April 2024
Olga
GermanySuper nice hotel. The staff is extremely friendly. Cosy small rooms with everything you need for a solo trip. Near the main station, however, the hotel is on a really calm street.
Stayed in March 2024
Reviewed: 31 March 2024
Treena
CanadaStaff
Stayed in March 2024
Città di Castello, Italy
Redding, USA
Medlow Bath, Australia
Sandpoint, USA
Pärnu, Estonia
Foz do Iguaçu, Brazil
El Médano, Spain
Zablaće, Croatia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content