Messeplatz 12, 4058 Basel, Switzerland
#33 of 66 hotels in Basel
Guests' ChoiceBased on 1788 hotel reviews
8.4Cleanliness
8.9
Comfort
8.9
Location
9.1
Facilities
8.7
Staff
8.9
Value for money
8.2
Free WiFi
8.7
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End of dialog contentReviewed: 28 August 2023
Salar
United Arab EmiratesExcellent hotel, great location and special thanks for staff
Stayed in August 2023
Reviewed: 24 August 2023
V
NetherlandsParking
Nice view over the city only parking was very expensive for 1 night . A small free mini bar was nice
Stayed in August 2023
Reviewed: 23 August 2023
Bagnato
ItalyThe only thing was that we had to ask two days in a row to get some cotton sheets for the bed instead of the really warm winter ones they gave us
The location was incredible, the staff was always kind and the room very clean
Stayed in August 2023
Reviewed: 22 August 2023
Sarah
United KingdomSuch an improvement on my recent experience.. THANK YOU!!
Stayed in August 2023
Reviewed: 21 August 2023
Caroline
BelgiumView was less pretty, no view over the city as read in other reviews
Wonderful bed, nice shower, friendly staff
Stayed in August 2023
Reviewed: 13 August 2023
Lisa
United StatesStaff were exceptionally helpful and the breakfast was wonderful! We also like the location since it is fairly close to the train.
Stayed in August 2023
Reviewed: 12 August 2023
Pedro
United StatesSupplies in the room wasn’t replenished daily have to ask the receptionist
Staffing was excellent location excellent
Stayed in August 2023
Reviewed: 4 August 2023
Stephen
AustraliaNot much
Close to city⁷
Stayed in May 2023
Reviewed: 31 July 2023
Yade
NetherlandsThe beds were smaller then expected. Only 90 cm for single beds.
Clean spacious room and free mini bar. Big bathroom and separate toilet. All lights and airco were controllable trough the touch remotes on the walls. There is a rooftopbar in the same building accesible trough another door outside the building.
Stayed in July 2023
Reviewed: 31 July 2023
Deborah
United StatesRoom got warm and unable to change cooling system-we did not call the front desk as we assumed it was a fixed level.
Clean free mini bar
Stayed in July 2023
Reviewed: 26 July 2023
Wouter
United StatesSmall room.
Location, location, location.
Stayed in July 2023
Reviewed: 24 July 2023
Jesse
United StatesBedding was not sufficient
Very nice clean property. More business type facility than leisure. Staff was attentive and helpful. Free Basel train is accessible near the front entrance of the hotel.
Stayed in July 2023
Reviewed: 24 July 2023
Lena
United KingdomTiny room!
Stayed in May 2023
Reviewed: 20 July 2023
Willem
NetherlandsGym is a bit disappointed, outdated equipment and only a few weights. It could be improved with changing the floor with soft floor, add some kettlebells and TRX for example and some new cardio devices.
Breakfast and service was very good. Super friendly and helpful optimistic person to welcome you. Very supportive in personalized requests. Sauna area was really nice too + free items in the mini-bar.
Stayed in July 2023
Reviewed: 15 July 2023
Hamdi
BahrainThe pillows were not good at all - not comfortable for neck
It was clean Nearby to metro station Staff relatively cooperative
Stayed in July 2023
Reviewed: 10 July 2023
Stephan
NetherlandsNothing really.
Everything was very clean and neat. We liked the view and the complimentary minibar was nice
Stayed in July 2023
Reviewed: 9 July 2023
Worfe
United StatesA little bit pricey.
Breakfast
Stayed in July 2023
Reviewed: 7 July 2023
Jake
AustraliaProperty was not responsive to booking.com messages, I recommend calling them if you need anything
Great location and view, clean room
Stayed in April 2023
Reviewed: 6 July 2023
Wayne
United StatesAcclimating. Possibly a “user sheet” to make acclimation more friendly.
Being able to check in early, even though that came with a price. Uniqueness of accessories. Fun as a novel experience, but time consuming trying to figure everything out
Stayed in July 2023
Reviewed: 5 July 2023
Keating
IrelandThe pillows
Lovely hotel very nice staff 👌
Stayed in July 2023
Reviewed: 3 July 2023
Jennifer
United KingdomNot much to see from our room which was the other side from the front entrance w-e basically looked down on a roof of a lower large building. The location was OK but had to walk quite a way to find eateries etc. the city was totally unfamiliar to us.
Te staff were very helpful, especially with leaving our luggage before checkin and a while after checkout. It was done efficiently and saved us having to take our larger luggage around town with us.
Stayed in July 2023
Reviewed: 1 July 2023
Timo
GermanyExpensive
Great facilities, great staff and room are super clean and new.
Stayed in April 2023
Reviewed: 16 June 2023
Jane
United StatesRoom great,view ok no btrakfast
Stayed in June 2023
Reviewed: 14 June 2023
Alan
CanadaLocation is not by the river or old town.
Modern design hotel with great features & amenities in the room. In room coffee machine & contents of the bar fridge were included in the room rate. Basel card (free transit & discounts at museums) included with hotel booking. Great view of the city with floor to ceiling windows.
Stayed in May 2023
Reviewed: 12 June 2023
Vladimir
Germanybreakfast could be better
Great location right next doors to Messe. Great modern room design with panoramic view. comfortable bed and other furniture. lounge on 30th floor with drinks and snacks, and with fantastic view!
Stayed in June 2023
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