Grosspeterstrasse 12, 4052 Basel, Switzerland
#57 of 65 hotels in Basel
Guests' ChoiceBased on 2024 hotel reviews
7.5Cleanliness
8.1
Comfort
7.5
Location
8.2
Facilities
7.3
Staff
8.8
Value for money
7.6
Free WiFi
8.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 April 2024
Olivier
SwitzerlandThere was a lot of noise in the corridor. Nothing to do with the hotel but rather uneducated guest (to remain polite) shouting in the corridor and slamming doors.
Very nice staff and easy check-in. People at the reception desk are very nice and the room is small but great for a one night stay. Breakfast to go are available for people leaving before 6AM
Stayed in April 2024
Reviewed: 24 April 2024
Anthony
United KingdomNothing to dislike.
Location was perfect.
Stayed in April 2024
Reviewed: 24 April 2024
Timlain
FinlandWell, none actually.
Easy to to reach the Center with tram w the provided tram card (after an 800 m easy walk from the railway station to hotel). Very basic room w good bed. Separate shower, wash basin and toalet. 24h reseption. Friendly check-in, english spoken.
Stayed in April 2024
Reviewed: 23 April 2024
Richard
United KingdomNot dissatisfied about anything
Very good breakfast Have stayed many times - still well up to expectations
Stayed in April 2024
Reviewed: 23 April 2024
Onat
GermanyThere is honestly nothing that comes into my mind right now. You get what you pay for, actually a little more you pay for.
The location and the staff were both exceptional, have to say that both made this short trip more memorable. Everything is in walking distance and you have everything you need in the hotel or in close distance .
Stayed in April 2024
Reviewed: 22 April 2024
Katherine
United KingdomBasic hotel but friendly staff. Breakfast was good.
Stayed in April 2024
Reviewed: 21 April 2024
Amanda
United KingdomSome more gluten free breakfast options would have been welcome.
It's close to the tram stop I needed to get to my conference in Dornach, so very convenient. The room was clean and the bed was comfortable. There was lots of choice for breakfast and it was served from 6am.
Stayed in April 2024
Reviewed: 21 April 2024
Cecilia
GermanyWe never had complaints about cleaning, however, the level of cleanliness in the rooms this time was less than ideal. Beds were not well done, and the bunker bed was not touched by the cleaning staff. My son had an encounter with a man soliciting for food from the Snack dispenser at the lobby, my son felt obligated to buy him something and there wasn’t other problem. I mentioned to the front desk 15 minutes later, and while they were understanding, it would be good to have more awareness about what’s going on in the lobby with customers and potential solicitors.
We often stay at this hotel when visiting Basel and are satisfied. The location is perfect, very well communicated, easy to access, with parking and safe neighborhood. Breakfast is good and with wide variety. Müsli is very tasty.
Stayed in March 2024
Reviewed: 20 April 2024
Diego
MexicoWe weren't informed about that we needed to request the hair dryer during check in, so we had to go downstairs and leave the deposit for it when we needed it.
Friendly and helpful staff. Our room was available earlier so we were able to check in and rest after our early flight
Stayed in April 2024
Reviewed: 20 April 2024
Jacqueline
United KingdomSuper clean hotel, staff were extremely friendly and helpful.
Stayed in April 2024
Reviewed: 20 April 2024
Todd
United Kingdomless viewing in room
a bit need more revamp
Stayed in April 2024
Reviewed: 20 April 2024
Jessica
AustraliaWe thought it would of been closer to the city center.
Very clean, nice staff. Good amenities
Stayed in February 2024
Reviewed: 20 April 2024
Andrew
FranceVery helpful staff, plenty of choices
Stayed in April 2024
Reviewed: 20 April 2024
Xiao
Canadait's strange that there's a wooden block at the head of the two combined single beds for the couple.
location: near the train station
Stayed in April 2024
Reviewed: 19 April 2024
Sarah
United KingdomEntrance to hotel wasn't immediately obvious, window didn't open and was a bit noisy as next to the train tracks.
Vending machine with variety of meals, drinks and snacks, packed lunches. Microwave, tea/coffee facilities in reception area.
Stayed in April 2024
Reviewed: 19 April 2024
Bernadette
New ZealandGreat value for money. Very clean. Minimal furniture - double bed with bunk above, very small desk, basin and shower separated off with a curtain. Separate toilet. Small basic room but very clean and fresh. A budget hotel but everything you need all very well planned. Great view.
Stayed in April 2024
Reviewed: 19 April 2024
Peter
CanadaRoom was tight. Pricey but it's Switzerland.
It was clean. Breakfast was good.
Stayed in April 2024
Reviewed: 15 April 2024
Laura
SwitzerlandThe room was small but nice.
Very clean
Stayed in April 2024
Reviewed: 15 April 2024
Murat
TurkeyIt would be better if the window could be opened even a little.
The location of the hotel was good. It was important that it was family friendly
Stayed in April 2024
Reviewed: 15 April 2024
Marco
ItalyIt should be placed a sign to get to the indoor parking, because it's behind the building and if you miss the entrance you have to fight against the Basel traffic.
Stayed in April 2024
Reviewed: 13 April 2024
Richard
United KingdomVery basic and compact. But only needed a bed for one night and was very reasonably priced. Staff very friendly and helpful.
Stayed in April 2024
Reviewed: 13 April 2024
Guillaume
SwitzerlandFeeling the "budget" part of my Ibis experience
Feeling the "budget" part of my Ibis experience
Stayed in April 2024
Reviewed: 10 April 2024
Emerson
GermanyBedroom is very very small for a family, bathroom is open separated just by a curtain. It works just in case of an emergency as it happened to us.
Nothing really. It was just convenient to book late at night as an emergency situation.
Stayed in April 2024
Reviewed: 10 April 2024
Valeriu
MoldovaNice hotel for a budget trip to Switzerland. 10 minutes walk from the Basel train station and 20 min walk from the city centre.
Stayed in April 2024
SeaTac, USA
Tuoro sul Trasimeno, Italy
Vigo, Spain
Adler, Russia
Cinisi, Italy
Junín, Argentina
San Luis, Argentina
Saint-Gédéon, Canada
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content