Via Geretta 10, 6900 Lugano, Switzerland
#38 of 41 hotels in Lugano
Guests' ChoiceBased on 637 hotel reviews
7.1Cleanliness
7.6
Comfort
7.4
Location
8.6
Facilities
6.8
Staff
8.3
Value for money
7.0
Free WiFi
8.2
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End of dialog contentReviewed: 29 April 2024
Elisenda
SwitzerlandWe asked them to book a taxi for us that ended up charging 40CHF for a 7minutes ride. We only stayed 1 night and they came at 10 in the morning and open the door to clean the room. Doesn’t make any sense, they should have waited 2 hours until we had checked out
Serves the purpose, it is an ibis like all others. They let us do early check in with our membership which was appreciated
Stayed in April 2024
Reviewed: 25 April 2024
Jorge
SwitzerlandOn busy time, some accesses depends on small lifts. Access to parking is only via lift.
Nice place
Stayed in April 2024
Reviewed: 16 April 2024
Ruben
United Arab EmiratesSmall room, additional payment to park the car
Location
Stayed in April 2024
Reviewed: 14 April 2024
Philipp
GermanyParking overpriced Rooms very small. Hostel feeling
Good location
Stayed in April 2024
Reviewed: 10 April 2024
Mertan
Germanyeverything is simple but expensive
central
Stayed in March 2024
Reviewed: 9 April 2024
Agnes
SwedenQuite expensive for the size of the room, although everything is expensive in Lugano…
Clean and Easy to find.
Stayed in April 2024
Reviewed: 8 April 2024
Diana
SwitzerlandBeds were very hard and rooms are very hot.
Clean and in a good location.
Stayed in April 2024
Reviewed: 8 April 2024
Sani
AustraliaWould be better if there is a kettle in the room for hot water
Stayed in April 2024
Reviewed: 5 April 2024
Chloe
SwitzerlandThe sink was outside the bathroom which was weird for us. The receptionist told us if we wanted early check-in that we have to register for their loyalty program which was unheard of. We were 30 mins early and they wanted us to register if not we had to wait for 30 mins.
We liked the double bed as we could take extra blankets and pillows to sleep. The bed was very comfortable and they gave us an Easter gift for us which was nice as we stayed for only a night.
Stayed in April 2024
Reviewed: 1 April 2024
Agnes
United KingdomWi-Fi could be better - that the hotel mgmt needs to work on. As the season started, there should be a Ticino card at check-in but I didn't get any - should be checked please!
I stay here frequently due to my work and it is a great value for money. Clean, simple and functionally well designed and set out rooms.
Stayed in March 2024
Reviewed: 31 March 2024
Thomas
SwitzerlandNo electricity plug next to the bed to charge the phone.
A perfect location to explore Lugano, very close to Paradiso train station. Rooms are functional and clean.
Stayed in March 2024
Reviewed: 28 March 2024
Steven
GermanyVery small room with tiny toilet and shower
Clean functional room for short overnight stop
Stayed in March 2024
Reviewed: 27 March 2024
Agnes
United KingdomThe wi-fi service was really bad this time. Always disconnecting and/or no internet at all. Please check, thank you!
The rooms are simple but well set out. There is everything you need to travel well on the budget. For business or holiday, great value for money!
Stayed in February 2024
Reviewed: 17 March 2024
Kanupriya
IndiaExpensive for what it’s worth Rooms are too small
Cleanliness
Stayed in March 2024
Reviewed: 28 February 2024
Marin
CroatiaI pay the room and i must pay extra for the car
Breakfast was exellent
Stayed in February 2024
Reviewed: 19 February 2024
Solene
SwitzerlandI still don't understand why they put music in the hallway, I really don't think it's necessary. It was on also at night and we could hear it when trying to sleep.. it wasn't extremely loud but still I do think it isn't necessary and there shouldn't be music at least from 10pm to 8am.
Stayed in February 2024
Reviewed: 18 February 2024
John
ItalyAs a budget lodging we tourist prefer to spend little, and we kinda brought food ready to eat. I was hoping there would be a microwave for guest use. But there were none. Kettles should be introduced to each room for heating water, for coffee hot milk etc.
Staff was easy to approach thumbs up at the front desk. They are very accommodating. Location is ideal for the your stay. I ask for a hot water for my noodle cups, they assisted me and gave them for free. Thumbs up for the bar staff. I would like to compliment the housekeeping and laundry team for their superb contribution to cleanliness. Our room was great.
Stayed in February 2024
Reviewed: 20 January 2024
Antonio
SwitzerlandNice location, great looking bar / restaurant , really good value for money.
Stayed in January 2024
Reviewed: 2 January 2024
Laura
RomaniaSmall room with weird toilet
Clean Nice staff Good location and ticino ticket
Stayed in January 2024
Reviewed: 15 December 2023
Andreea
RomaniaThe rooms are very small, the bathroom is very small and not very comfortable to take a shower, there is no mini fridge in the room, tea, glasses.
The accommodation is in a quiet location, there are restaurants, supermarket, bus stations. You can reach the city center on foot.
Stayed in December 2023
Reviewed: 10 December 2023
Elisa
ItalyArmadio inesistente
Staff e comfort
Stayed in December 2023
Reviewed: 2 December 2023
Geraint
United KingdomAccess to the hotel was a bit confusing - it was signposted for 3 separate hotels ( Novotel, Ibis and Ibis Budget) but there was only one entrance/reception area.
Clean, modern hotel. Comfortable bed. Excellent location with a short walk to Paradiso railway station, shops, bars restaurants etc and a lovely walk along the lakeside into Lugano city centre.
Stayed in December 2023
Reviewed: 16 November 2023
Markus
SwitzerlandUncomfortable bed
Stayed in November 2023
Reviewed: 14 November 2023
Jennifer
AustraliaNo tissues or face washers
Proximity to train station
Stayed in November 2023
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