26 Rue De Berne, Paquis, 1201 Geneva, Switzerland
#78 of 106 hotels in Geneva
Guests' ChoiceBased on 2063 hotel reviews
7.9Cleanliness
8.5
Comfort
8.4
Location
8.0
Facilities
8.0
Staff
8.8
Value for money
7.9
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 2 May 2024
Sheila
Zimbabweroom was not cleaned
room was comfortable as well as the location
Stayed in April 2024
Reviewed: 28 April 2024
Johnson
United KingdomThere was a weird buzzing in my room that wouldn’t go away. Otherwise the room was great
I thought the room was very comfortable and the staff were very helpful.
Stayed in April 2024
Reviewed: 28 April 2024
William
United KingdomThere could have been a better variety of juice at breakfast. When we stayed on the Saturday night, it was quite loud on the street, which is to be expected, but be wary if you find it tricky to sleep with noise. When we stayed the Sunday before there was no problem. The twin room was snug but fine for 1 or 2 nights.
The location was great for the railway station, which is what we wanted. Room was probably the smallest on our holiday, but didn't matter for just one night. There was a variety at breakfast and even some additional Easter treats!
Stayed in April 2024
Reviewed: 27 April 2024
Els
BelgiumSpotless very friendly wellcome very nice breakfast adaptors for chargers in the room
Stayed in April 2024
Reviewed: 23 April 2024
Francis
United KingdomNothing really, the staff were great, it's where we wanted to be and a decent cup of coffee in the morning.
It's very central, 5 minutes walk from the station and 10 minutes from the bridges. It's all you need for a brief stay.
Stayed in March 2024
Reviewed: 21 April 2024
Lucy
United KingdomOverpriced for what you get. Generally, Switzerland is expensive but in the other places we stayed, I felt there was more value for money whereas this felt overpriced.
The location was ideal - close to the train station, the lake and lots of restaurants, shops and parks. The room was clean and the bed was comfy and we slept well.
Stayed in April 2024
Reviewed: 16 April 2024
Volodymyr
United Kingdomthe size of the room can be a bit larger, but it's OK for two people and the room is very modern and clean
Hotel is very pleasant, perfect location, very friendly and helpful staff, very clean and very modern room, perfect breakfast
Stayed in April 2024
Reviewed: 15 April 2024
Roger
United KingdomThe disabled entrance was overly complicated but the reception staff helpful.
The staff were over & above caring. The breakfast was excellent.
Stayed in April 2024
Reviewed: 14 April 2024
Vasiliki
SwitzerlandTowels are really worn out and could be replaced. Everything was extremely clean though.
Great Value for money. Really cozy, modern rooms - extremely comfortable and quiet. Interesting neighborhood as well.
Stayed in April 2024
Reviewed: 9 April 2024
Lisa
United KingdomRoom was boiling hot and if you opened window the noise from the street all night long was sooooo loud! Didn’t sleep at all!
Close to everything
Stayed in April 2024
Reviewed: 8 April 2024
Lorraine
IrelandThere was a bad smell in my room
Great location and friendly staff
Stayed in April 2024
Reviewed: 8 April 2024
Natthawat
ThailandI requested high floor with good view, but got the room on 2nd floor with block view. Understand that it depends on availability, but normally other hotels I stayed could do better than this. The fixed furnitures in the room made it difficult to walk or open even only 1 big luggage. No fridge in the room, so if you buy some food back for tomorrow morning, you need to go down to let receptionist store your food in their central fridge and go back in the morning, wait in the long queue of people checking out before you can get your food. All in all, I expected more from well-known hotel chain like Ibis, but its standard was lower than non-chained hotels I used to stay.
The bed was super comfy & huge. The location is not too far (but not very near) from both train station & bus station.
Stayed in March 2024
Reviewed: 8 April 2024
Julie
PhilippinesNoisy when the window is open, could hardly sleep
Close to the train station and very nice staff
Stayed in April 2024
Reviewed: 7 April 2024
Marian
United KingdomBeds not that comfortable
Very good breakfast, staff very friendly and helpful. Central location good for walking about city and catching public transport.
Stayed in April 2024
Reviewed: 7 April 2024
Graham
United KingdomThe location was very handy for train station and waterfront but was also clearly in Geneva's red light district. I'm sure some might find this off-putting. Breakfast was overpriced. I realise Geneva carries a premium but prices for breakfast being double that of Paris for a poorer offering was disappointing.
Staff were excellent. Room was clean. Good shower.
Stayed in April 2024
Reviewed: 5 April 2024
Laura
United KingdomI would have liked tea and coffee
I liked it all.
Stayed in March 2024
Reviewed: 4 April 2024
Natalie
AustraliaStaff were so friendly and helpful Location-close to the train station and food outlets Facilities
Stayed in April 2024
Reviewed: 4 April 2024
Thomas
MaltaThe room was clean and comfortable, the staff was helpful, the breakfast selection was great and the hotel is in an excellent location.
Stayed in March 2024
Reviewed: 3 April 2024
Angelo
ItalyThe temperature of the room was very hot !
The position is Perfect. The rooms are clean and staff is very pretty.
Stayed in April 2024
Reviewed: 2 April 2024
Alison
United KingdomNothing
The great central location. Walking distance to station, lake, sightseeing and restaurants. Train from station to airport only one stop. Cleanliness. The helpful staff.
Stayed in April 2024
Reviewed: 31 March 2024
Tahira
United KingdomNo complimentary tea or Coffee in room. A Kettle would be nice for the room
Location to transport and Lake
Stayed in March 2024
Reviewed: 28 March 2024
Hazel
United KingdomWe are hot sleepers, but the heating was set too high for a mild winter, making it a very uncomfortable and sleepless night - would have loved to be able to turn it off!
Location
Stayed in January 2024
Reviewed: 26 March 2024
Matthew
GreeceGreat location
Stayed in March 2024
Reviewed: 25 March 2024
Adnan
Bosnia and HerzegovinaThere were no balconies and only windows which offer a view on a relatively-busy evening street with restourants and shops
Hotel was close to the main train station and you could reach the lake just down the street. Staff was incredibly nice and welcoming + you get a free travel card for all the public transport during your stay
Stayed in March 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content