15 Rue de Berne, Saint-Gervais / des Grottes, 1201 Geneva, Switzerland
#49 of 108 hotels in Geneva
Guests' ChoiceBased on 1324 hotel reviews
8.3Cleanliness
8.8
Comfort
8.8
Location
9.3
Facilities
8.3
Staff
8.5
Value for money
8.4
Free WiFi
8.6
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End of dialog contentReviewed: 5 November 2023
Roberta
ItalyThe space was limited, no cleaning service during a 5-days stay, it was unclear how to avail of breakfast in the premises, no fridge, personnel to ask information was there only from 9am to 6pm
The apartment was overall comfortable, in a great location
Stayed in September 2023
Reviewed: 30 October 2023
Juling
United KingdomNo kitchennet, small desk.
Convenient location.
Stayed in October 2023
Reviewed: 27 October 2023
Quang
United KingdomNothing
Very clean and good location 👌 Staff Very friendly and helpful.
Stayed in October 2023
Reviewed: 25 October 2023
Lynn
United StatesThe “apartment” was a small room with a comfortable bed, a clean bathroom, and keyless access. It worked very well for what we needed, which was just a long layover between Athens and New York.
Convenient, walking distance, to Lake Geneva!
Stayed in September 2023
Reviewed: 23 October 2023
Emma
Czech RepublicNothing really, really good!!
Fantastic location, everything in walking distance!
Stayed in October 2023
Reviewed: 23 October 2023
Rebecca
SingaporeNothing to complain
Centrally located and convenient. I like that the staff made effort to allow slightly earlier check in as our flight had landed early. They also gave us little gift after knowing it’s our honeymoon trip, but this was not compulsory and expected.
Stayed in October 2023
Reviewed: 16 October 2023
Paula
UgandaNothing. We stayed two nights and were happy with everything.
Loved that the bathrooms were fully shocked with shampoo, conditioner, and shower gel. The room had a hair dryer, iron, kettle and coffee and teas. This was important. The apartments are very centrally located near the metro, buses and all the key areas in Geneva. The location and the price of the apartments is it's major selling point. Check-in was seemless too.
Stayed in September 2023
Reviewed: 14 October 2023
Anna
United KingdomIt was close to the train station and had good facilities for a few nights stay.
Stayed in August 2023
Reviewed: 14 October 2023
Elaine
AustraliaUnable to rate staff or services as there was none. Not a problem for us at a three night stay.
Stayed in October 2023
Reviewed: 13 October 2023
Matheus
BrazilSince we were traveling with our dog they asked for a 500CHF deposit which we did using the credit card. I understand that’s common practice and was told that the deposit would get cancelled automatically after I checked out. However it wasn’t and after two weeks I was still not reimbursed. Wouldn’t recommend after this experience.
Well located and comfortable
Stayed in September 2023
Reviewed: 11 October 2023
Alice
BelgiumEverything worked well with easy to use entry code. Still it would be better to have staff at the reception until later (no staff on the premises after 6) just in case
Very nice and clean hotel at reasonable price for Geneva. Excellent location, less than 5 minutes from the station in a street with many restaurants and shops
Stayed in October 2023
Reviewed: 10 October 2023
Lenus
United StatesI kept on getting scam messages from the hotel where they asked me for my credit card details again or my room booking that was already paid for would be canceled. Once I submit my details I get a message saying that there are scams being sent from their website and I should not respond. I then refused to send my passport and ID details to check in online. There are also no parking for guests. We received a fine for parking in the street after being told that it was okay to park there.
Nice location within walking distance of everything
Stayed in October 2023
Reviewed: 10 October 2023
Haeyoung
New ZealandSmall but it is reasonable to compare to the price.
location, especially close to train station but very quiet.
Stayed in October 2023
Reviewed: 9 October 2023
Alexiou
NorwayThe area is not so good but convenient for transportation.
It was clean and the staff was very friendly.
Stayed in October 2023
Reviewed: 7 October 2023
Doubble
United KingdomYou pay for the room, no other services in any way.
Location is superb, room and bed very comfortable, and very quiet area.
Stayed in October 2023
Reviewed: 6 October 2023
Yang
Chinaexpensive ans there is a strong flower smell inside of the room.
location is good, room is clean
Stayed in October 2023
Reviewed: 6 October 2023
Zouhair
MoroccoLocation excellent. I didn't have breakfast .
Stayed in October 2023
Reviewed: 30 September 2023
Salma
United KingdomNice staff Great location Good value for the money
Stayed in September 2023
Reviewed: 29 September 2023
Sandrine
PanamaNo mini-fridge, you cannot lock the room from inside, and the management reserves the right to come any time without any notice to show the room to potential investors (it is in the brochure in the room)
Nice staff, room was fine, good location
Stayed in September 2023
Reviewed: 26 September 2023
Anne-marie
United KingdomTea and coffee in the room was great but would have also liked some milk.
Great location. Very clean and comfortable. Everything you need.
Stayed in September 2023
Reviewed: 26 September 2023
Seppo
Czech Republicstrange request when booking, they want photos of ID or passport in advance, we have never seen this before.
friendly staff. excellent location near the train station. clean room, good bed.
Stayed in September 2023
Reviewed: 26 September 2023
Bayutas
PhilippinesNo staff in the lobby
Good location
Stayed in September 2023
Reviewed: 23 September 2023
Tai-j
United StatesIt's a little scary arriving late at night and there is absolutely no one to help! At some point I had a little scare. My codes were not working. I tried many times and started panicking. Finally, I realized in was at the wrong location. My VisionApartments was 2 blocks further down (Mont Blanc). It was my mistake but still a little scary. Thought I'd be in the streets for the night. lol. So, my advice, try to check-in before 6PM, if you don't like a suspenseful time.
Location was excellent! I was able to walk to everything I needed. Town center, parks, the lake, Jet D'eau, many restaurants, and McDonald (because Switzerland is outrageously expensive, lol). Loved that! The room was really comfortable. Quieter than I expected for the area. Clean, welcoming, and somewhat spacious enough. Bathroom was super clean. They did not provide any toiletries but not important if you have your own stuff. You get a comfy robe however, and an extra pillow. This is not a hotel, it's apartment style where you get codes, via email or text after booking. Use one code for the building and another for your room. Simple enough if everything goes right... Throughout my stay there, I saw not a single soul! lol. I arrived late, left early, came back even later, left early again. So, the experience felt a little impersonal if you are someone who wants to be welcomed by a human being. Some people don't care. I am one of them.
Stayed in September 2023
Reviewed: 20 September 2023
Eleanor
AustraliaThe hotel was easy to find and located close to the main train station as well as restaurants and cafes. The room was very clean, quite spacious for a simple hotel room, nicely equipped with basic facilities. Staff were kind enough to give us a late checkout and help us with luggage storage at the nearby hotel location.
Stayed in September 2023
Reviewed: 14 September 2023
Chiku
MalawiVery good and comfortable room with spacious modern bathroom. The Receptionist, Mr Abdel is wonderful. Very kind, responsive and helpful.
Stayed in September 2023
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