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  5. Reviews of InterContinental Genève, an IHG Hotel

Reviews of InterContinental Genève, an IHG Hotel 5 stars

Chemin du Petit Saconnex 7-9, Petit-Saconnex / Servette, 1209 Geneva, Switzerland

#33 of 108 hotels in Geneva

Guests' Choice

Review score

Based on 232 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.1

  • Location

    8.2

  • Facilities

    8.7

  • Staff

    9.2

  • Value for money

    7.8

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 5 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Premium King Room with Lake View
    • Stayed 3 nights
    • Submitted via mobile

    Amazing place and the staff and customer service are amazing. The suite was beautiful and had everything anyone would need. Loved it and will come back again!

    Stayed in April 2024

  • Reviewed: 4 May 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Classic Room
    • Stayed 3 nights
    • Submitted via mobile

    I really enjoyed staying here. All staff are super friendly and helpful!

    Stayed in May 2024

  • Reviewed: 1 May 2024

    10
    10/10 experience
    • Leisure trip
    • Couple
    • Classic Room
    • Stayed 1 night

    excellent breakfast , Excellent staff , very clean , very big , nice spa ,nice people and staff , very helpful staff.

    Stayed in April 2024

  • Reviewed: 23 March 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Premium Room
    • Stayed 1 night
    • Submitted via mobile

    Room was not sound proof, could hear the next door resident

    Fantastic staff across the board. Great breakfast and super door team

    Stayed in March 2024

  • Reviewed: 4 March 2024

    7.0
    Could be better if you’re paying for a luxury 5 star hotel
    • Leisure trip
    • Family with young children
    • Premium Room
    • Stayed 3 nights
    • Submitted via mobile

    Location is slightly off the central area so kinda 20 minutes by bus Bathrooms are TINY - so if you’re travelling with family / elderly it’s a huge issue Pool - it’s an outdoor pool when we all know the weather in Switzerland is cold. Meaning the pool can only be used for 3 months in a year and we couldn’t use it (like many others) Cost is top end but it’s not a luxurious property and this is based on our stay in hundreds of hotels while travelling 20-25 countries till date

    It’s a beautiful property which is well connected to the bus terminal

    Stayed in February 2024

  • Reviewed: 16 February 2024

    8.0
    Great, short stay in Geneva
    • Leisure trip
    • Couple
    • Classic Room
    • Stayed 1 night

    Location isn't very close to city center; however, there are frequent busses that are free and take you directly to the center very easily. Ask for a bus pass that will help you get around

    Amazing staff that are extremely helpful; we had a problem with the wifi and they went above and beyond to help us fix it. Breakfast was very good. Room is comfortable. Overall had a very nice stay here

    Stayed in February 2024

  • Reviewed: 11 February 2024

    7.0
    My Intercontinental Geneva stay had ups and downs but was enjoyable with room for improvement.
    • Leisure trip
    • Solo traveller
    • Classic Room
    • Stayed 1 night
    • Submitted via mobile

    While my stay at the Intercontinental Geneva had many positives, there were some aspects that fell short of expectations. Firstly, the size and bareness of the room left much to be desired. Additionally, the view from my room was disappointing. I also found the lack of basic amenities in the bathroom to be inconvenient. Furthermore, considering the price paid, I did not feel the hotel offered good value for money. Moreover, the concierge service was not as helpful as I had hoped, particularly when I needed assistance arranging a taxi while stranded in the city without data on my phone. Additionally, there were delays in receiving my luggage after check-in, as the concierge desk took a considerable amount of time to send it to my room. These factors detracted from an otherwise pleasant stay experience.

    I recently had the pleasure of staying at the Intercontinental Geneva, and I must say, my experience was nothing short of exceptional. From the moment I arrived, the staff went above and beyond to ensure I felt welcomed and valued. The gym facilities were top-notch, allowing me to maintain my fitness routine while away from home. The grand lobby exuded elegance and sophistication, setting the perfect tone for my stay. After a long day of meetings, unwinding in the sauna and hammam was pure bliss. And let’s not forget the breakfast spread – absolutely delicious and offered a wide variety of options to suit every palate. Overall, I couldn’t have asked for a better experience. The Intercontinental Geneva truly exceeded my expectations, and I look forward to returning in the future. In addition I would like to thank Paula/Laura at reception for a smooth and gracious check in process.

    Stayed in February 2024

  • Reviewed: 25 January 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Classic Room
    • Stayed 2 nights
    • Submitted via mobile

    Value for money

    Clean space

    Stayed in January 2024

  • Reviewed: 22 January 2024

    9.0
    I would still go back.
    • Business trip
    • Solo traveller
    • Classic Room
    • Stayed 2 nights

    The closing time of the bar

    The room was excellent and especially with the upgrade!! Definatley coming back there!

    Stayed in January 2024

  • Reviewed: 31 December 2023

    9.0
    The staff made it excellent! Lobna, Celia and Ella were amazing! Really made our stay.
    • Leisure trip
    • Family with young children
    • Premium Room
    • Stayed 4 nights
    • Submitted via mobile

    Amazing staff, beautiful property.

    Stayed in December 2023

  • Reviewed: 14 December 2023

    9.0
    Superb
    • People with friends
    • Classic Room
    • Stayed 1 night
    • Submitted via mobile

    Awesome breakfast, amazing staff, great hotel overall.

    Stayed in December 2023

  • Reviewed: 4 December 2023

    10
    Very nice!
    • Business trip
    • Couple
    • Classic Room
    • Stayed 4 nights

    Don't have indoor swimming pool and the sauna closes at 9PM. Rooms could have more space.

    The breakfast was Wonderful!

    Stayed in November 2023

  • Reviewed: 26 November 2023

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Classic Room
    • Stayed 4 nights
    • Submitted via mobile

    Did not find anything bad during my stay

    Location, room and facilities and excellent service

    Stayed in October 2023

  • Reviewed: 16 November 2023

    9.0
    Superb
    • Business trip
    • Family with young children
    • Premium Room
    • Stayed 4 nights
    • Submitted via mobile

    Location, spacious and clean room, responsive staff

    Stayed in October 2023

  • Reviewed: 9 November 2023

    10
    I WILL BE BACK!
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night

    N/a

    Everything

    Stayed in November 2023

  • Reviewed: 7 November 2023

    10
    Great perfect hotel luxury service
    • Leisure trip
    • Family with young children
    • Junior Suite with Lake View
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The staff was amazing very kind helpful and respectful I have traveled a lot been in many hotels but this hotel was the best never ever seen staff like them. The breakfast was great quality and presentation and the area for it. Awesome hotel I would like to visit again.

    Stayed in November 2023

  • Reviewed: 27 October 2023

    10
    I had a lovely experience
    • Business trip
    • Couple
    • Classic Room
    • Stayed 2 nights

    room service and the friendly staff. Also the water glasses in the foyer which was refreshing after a long day

    Stayed in September 2023

  • Reviewed: 16 October 2023

    7.0
    It was as expected. Nice.
    • Leisure trip
    • Couple
    • Classic Room
    • Stayed 1 night

    It was as expected. Nice.

    Stayed in October 2023

  • Reviewed: 24 September 2023

    10
    Exceptional
    • Business trip
    • Couple
    • Classic Room
    • Stayed 1 night

    There is nothing to complain about. One knows the cost of staying in a top of the line hotel.

    A very fine place to stay. Food is excellent. Views unbeatable. Staff very attentive. Could not be nicer.

    Stayed in September 2023

  • Reviewed: 13 September 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Classic Room
    • Stayed 3 nights

    the Lebanese food was not so good

    all are good

    Stayed in August 2023

  • Reviewed: 9 September 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Classic Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing.

    The hotel is elegant and classy Loved the staff and how professional they act and treat people.

    Stayed in July 2023

  • Reviewed: 28 August 2023

    10
    Excellent overall
    • Business trip
    • Solo traveller
    • Classic Room
    • Stayed 1 night
    • Submitted via mobile

    The bathroom design in the standard room has several faults that could be easily corrected. Hard to believe that this is still unsolved.

    Lovely hotel with superb interior design and excellent overall facilities and services.

    Stayed in July 2023

  • Reviewed: 25 August 2023

    10
    Very good staff throughout the hotel especially Vincent and reception team
    • Leisure trip
    • Couple
    • Classic Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Well designed

    Stayed in August 2023

  • Reviewed: 25 August 2023

    10
    Beautiful hotel in a lovely area with fabulous staff.
    • Leisure trip
    • Family with young children
    • Premium Room
    • Stayed 3 nights
    • Submitted via mobile

    Pool is not (private) for hotel guests only.

    Staff were most attentive and friendly. Facility was beautiful.

    Stayed in August 2023

Showing 1 – 25

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