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Reviews of Kempinski Palace Engelberg 5 stars

Dorfstrasse 40, 6390 Engelberg, Switzerland

#1 of 86 hotels in Engelberg

Guests' Choice

Review score

Based on 398 hotel reviews

9.4

Score breakdown

  • Cleanliness

    9.7

  • Comfort

    9.7

  • Location

    9.6

  • Facilities

    9.6

  • Staff

    9.5

  • Value for money

    8.6

  • Free WiFi

    8.9

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Showing 76 – 100

  • Reviewed: 7 December 2022

    10
    memorable hotel
    • Leisure trip
    • Couple
    • Boutique Room
    • Stayed 1 night
    • Submitted via mobile

    nothing

    everything was great thank you 🙏 for your support and your welcoming

    Stayed in December 2022

  • Reviewed: 4 December 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Premier Room
    • Stayed 2 nights
    • Submitted via mobile

    wonderful food, staff, location and design of the hotel

    Stayed in December 2022

  • Reviewed: 30 November 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    none

    The Hotel staff especially good and the facilities were great.

    Stayed in November 2022

  • Reviewed: 24 November 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 2 nights

    Not much really, but if I have to mention something. The water in the pool and jacuzzi could be warmer.. And dinner at the Catani was excellent, only one small critic, the portion of the main course was very small (smaller than the apetizer)

    Amazing hotel with very friendly and helpful staff. We went for a Spa get away and we felt completely relaxed after our stay. Definitely worth recommending to anyone. We will definitely stay again

    Stayed in November 2022

  • Reviewed: 16 November 2022

    10
    We truly enjoyed the stay and we will consider to come back another time.
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Room was very comfortable. We love the view, the huge bath tub, and the swimming pool. It was truly a nice stay. Service was great, thank you Shiva for the warm gesture on our anniversary 😊

    Stayed in November 2022

  • Reviewed: 10 November 2022

    10
    absolutely perfect
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    We absolutely loved the hotel: stylish, impeccably clean, service is amazing. The spa on the top floor is great too.

    Stayed in November 2022

  • Reviewed: 8 November 2022

    10
    Truly excellent stay. We are used to this hotel category, but not to this standard.
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 1 night

    We are used to this hotel category, but not to this standard. Our stay was perfect from the very beginning to the end. Room, spa, service, everything was perfect. At a certain point we started to look for flaws but didn't find any. Thank you very much for everything.

    Stayed in November 2022

  • Reviewed: 3 November 2022

    10
    really great hotel
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    bed is too soft

    very modern

    Stayed in November 2022

  • Reviewed: 2 November 2022

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Premier Room
    • Stayed 3 nights
    • Submitted via mobile

    These are minor and more related to design issues: - the electronic light controls were a bit temperamental, as these things can be, and one time it took more than a few minutes to turn on the bathroom light - water leaked out of the shower, a lot - the vegan food options were quite limited, I would have preferred to eat all my meals at the hotel but there weren't really enough options so I had to venture out. I also don't think the breakfast is worth it when you're vegan compared to what is on offer for non-vegan options, which are extensive and comparably more expensive. Whilst I appreciated this only affects a minority, it is easy and possible to have a few meals that can be adapted to different diets (e.g. asian style curries and stir fries where you can choose different protien sources, offering Beyond Burgers, and pasta dishes).

    The quality of the hotel, amenities, and service is exceptional. The spa is fantastic. The location is great, 2 min walk from the station and within walking distance of activities.

    Stayed in October 2022

  • Reviewed: 20 October 2022

    10
    Seeing flying angels
    • Leisure trip
    • Solo traveller
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    The alpine views, the location, the facilities, the service, the breakfast. Everything.

    Stayed in October 2022

  • Reviewed: 20 October 2022

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    The view from the room was nice, also the room was comfortable and the staff was very friendly.

    Stayed in October 2022

  • Reviewed: 18 October 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Premier Room
    • Stayed 2 nights
    • Submitted via mobile

    One of best places to stay in.

    Stayed in October 2022

  • Reviewed: 15 October 2022

    9.0
    Superb
    • Leisure trip
    • Group
    • Boutique Room
    • Stayed 2 nights

    very complicated to reach the breakfast room on the firstday

    Stayed in October 2022

  • Reviewed: 13 October 2022

    9.0
    incredible mountain view
    • Leisure trip
    • Group
    • Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing.

    The view of the mountain and comfortable beds, the breakfast was vey delicious. I would recommend for who wants to stay away from city.

    Stayed in October 2022

  • Reviewed: 13 October 2022

    10
    exceptional hotel. you must stay here
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 3 nights
    • Submitted via mobile

    cleaner closes all curtains. walk in the room for first time and see closed curtains. do they not understand we want to see the nice views and room with natural light

    new, modern hotel with comfortable and high tech rooms. it’s the number 1 hotel option in engelberg. excellent restaurant

    Stayed in October 2022

  • Reviewed: 1 October 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    Every one had a big smile ever time felt very comfortable always ready to help Thank you 🙏

    Stayed in October 2022

  • Reviewed: 29 September 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Premier Room
    • Stayed 4 nights
    • Submitted via mobile

    The hotel was amazing, very friendly staffs, food was perfect.

    Stayed in September 2022

  • Reviewed: 24 September 2022

    10
    excellent
    • Leisure trip
    • Couple
    • Belle Epoque Room
    • Stayed 4 nights
    • Submitted via mobile

    nothing

    amazing stay

    Stayed in September 2022

  • Reviewed: 23 September 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Premier Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Everything was exceptional staff,location,cleaning and assistance

    Stayed in September 2022

  • Reviewed: 1 September 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Premier Room
    • Stayed 2 nights
    • Submitted via mobile

    price

    every things

    Stayed in August 2022

  • Reviewed: 25 August 2022

    8.0
    very good
    • Leisure trip
    • Family with young children
    • Premier Room
    • Stayed 8 nights
    • Submitted via mobile

    breakfast never changed concierge didnt give accurate information

    Location and the new furniture and technology in toilets and great rook service

    Stayed in August 2022

  • Reviewed: 24 August 2022

    8.0
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 23 August 2022

    9.0
    Essa
    • Leisure trip
    • Family with young children
    • Premier Room
    • Stayed 4 nights
    • Submitted via mobile

    The food, since there's a lot of Arabic visitors specially in summer I prefer to have Arabic sheff

    Location is wonderful, staff are very friendly, very clean

    Stayed in August 2022

  • Reviewed: 17 August 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    I am coming here to relax and apparantly my Pre-Authorized balance was exceded in 2nd day of my stay so hotel team approached me twice to clear the Balance and i did that, but to be honest i didnt like the approach protocol as the staff came to me in the middle of lobby asking to clear the balance although i still have one night more it make me feel that Hotel is Taking precautions against me Running or something, which apparantly i will never do I have been to countless 5 star hotels all over around the world in the matter of fact i have been to about (16) 5 star hotels in the past 2 years and this is the first time am having this issue

    Stayed in August 2022

  • Reviewed: 15 August 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Premier Room
    • Stayed 2 nights
    • Submitted via mobile

    The hotel restaurant does not know how to cook a steak properly and the food took ages.

    The room is very nice also the breakfast is amazing. The reception is very helpful also the breakfast staff

    Stayed in August 2022

Showing 76 – 100

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