Pfalzgasse 1, City Centre, 8001 Zürich, Switzerland
#7 of 123 hotels in Zürich
Guests' ChoiceBased on 133 hotel reviews
9.1Cleanliness
9.4
Comfort
9.5
Location
9.8
Facilities
9.0
Staff
9.7
Value for money
8.4
Free WiFi
9.3
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End of dialog contentReviewed: 13 March 2024
Igor
Ukrainelocation ; spirit inside house ; breakfast ; friendly staff
Stayed in March 2024
Reviewed: 17 January 2024
Julie
AustraliaThis was our favourite hotel that we stayed at during our Christmas/New Year's trip to Europe. The room was beautifully decorated and looked out onto the cobbled streets. The breakfast was lovely in the restaurant and it was nice to be served instead of having a full buffet breakfast. The shower was good and the bed was very comfy. The staff here were so friendly and helpful. We also ate dinner in the restaurant on our last evening and it was the best meal and service that we'd had in a very long time - Thank you
Stayed in January 2024
Reviewed: 18 December 2023
Neville
United Statesbreakfast and service was fantastic area surrounding hotel was very walkable with many sights
Stayed in December 2023
Reviewed: 12 December 2023
Philippe
FranceCozy and comfortable place, great central location, the rooms are just right (bathrooms could do with some refit) and the restaurant is a nice place.
Stayed in December 2023
Reviewed: 2 December 2023
Karolina
Switzerlandemployees were talking long and loud early on Saturday morning in the hallway, shower curtain definitely not enough to protect from water all over, shower bar would not work for adjusting shower head, tv did not work..
cute cosy room, very comfy bed, location, breakfast restaurant
Stayed in December 2023
Reviewed: 5 November 2023
Ahmed
IraqPerfect location in Zurich.
Stayed in November 2023
Reviewed: 25 October 2023
Helen
SwitzerlandI have stayed at the Kindli many times, but on this occasion I booked it for family members. They loved it, as I knew they would - the location is fantastic, the building is historic and beautiful (the breakfast/dining room in particular) and the staff are excellent. The coffee/tea/water/fruit in the corridors is a nice touch.
Stayed in October 2023
Reviewed: 6 October 2023
Desmond
United Kingdom* noise from lots of people outside the serviced apartments / accommodation on Pfalzgasse * bed on the soft side
* Beautiful building and location * excellent staff, service and breakfast
Stayed in October 2023
Reviewed: 29 September 2023
Qiyu
Chinavery good place,near the Bahnhofstrasse street
Stayed in September 2023
Reviewed: 21 September 2023
Quentin
SingaporeThe staff were always ready and willing to help with any request, and always with a smile. Always accommodating. The breakfast was good.
Stayed in September 2023
Reviewed: 18 September 2023
Daniel
United StatesStaff was very welcoming and helpful. Great location to see city for first time. And... the restaurant was simply amazing!!!
Stayed in August 2023
Reviewed: 13 September 2023
Deb
AustraliaThe personal touches, the small number of guests.
Stayed in September 2023
Reviewed: 12 September 2023
Francesco
United KingdomNothing in particular. Missing a small business room, but not essential.
Great location. Super friendly staff.
Stayed in September 2023
Reviewed: 6 September 2023
Mirco
BulgariaVery friendly staff, going the extra mile. Had an excellent breakfast!
Stayed in September 2023
Reviewed: 24 August 2023
David
United StatesGenerally, I prefer a hotel with a gym, but one is unlikely to find that in a charming 15th-century hotel. However, if you walk about 12-15 minutes north along the Limmat river, there is absolutely fantastic swimming.
This hotel is absolutely lovely, and it is right at the foot of the Lindenhof, a beautiful, shady park that overlooks the City. It's 9-10 minute walk to the main train station. Everyone who works at the hotel is extremely friendly. The woman who makes the breakfasts is one of the loveliest people I have ever met--and she makes fantastic scrambled eggs. Roman, who works at the front desk, will answer all sorts of questions. We really felt like we were being taken care of by a family. Be sure to talk with Frau Lacher, the owner, who is a lot of fun.
Stayed in August 2023
Reviewed: 19 July 2023
Susan
United StatesParking is off site
Center of the city
Stayed in July 2023
Reviewed: 18 July 2023
Amy
United StatesIdeal location in Old Town. Very comfortable and clean rooms and the AC worked well on the hot day we were there. Front desk staff and housekeeping were very nice and accommodating. They even held our bags for us after checkout so we could explore the city before catching the train.
Stayed in July 2023
Reviewed: 10 July 2023
John
United StatesPersonal boutique. Loved the decor. Coffee tea and afternoon treat availability . The only complaint is the young desk person knew we needed directions to walk to National museum but failed to tell us it was not open Monday. We are 75.
A
Stayed in June 2023
Reviewed: 5 July 2023
Evelyn
South AfricaThe shower. Needs a glass door not a curtain
Good selection for breakfast Hotel in a good position
Stayed in July 2023
Reviewed: 5 July 2023
Donica
United StatesEverything was perfect!
An absolutely beautiful boutique hotel with the most comfortable bed you will ever sleep in! The detail to the design of the hotel is everywhere; beautiful colors, tiles, wallpaper, EVERYTHING is just beautiful!! It's so cozy and welcoming and in a great location. Breakfast was wonderful too! Suraya and Daniel at the front desk were very friendly and helpful.
Stayed in July 2023
Reviewed: 27 June 2023
Karen
AustraliaThe hotel was close to the main shopping areas. Restaurants all around the neighbourhood. Have no negative comments.
The Kindli Hotel is a charming, classic boutique property. Whilst all the staff were pleasant, welcoming & professional we always looked forward to seeing Ruby at breakfast. With her unique personality & great service, she was sincere about making sure we had a great breakfast. Housekeeping were better than we had anywhere else. Many thanks for marking the final part of our European holiday with such a wonderful hotel & staff. Good staff can be hired, but only good management keep them this way.
Stayed in June 2023
Reviewed: 25 June 2023
Armela
FinlandIt was great.
I stayed two nights at the hotel. Everybody was friendly and helpful. The location was excellent, close to all the beautiful places/sights in the city.
Stayed in June 2023
Reviewed: 9 June 2023
Rimma
United Kingdomold world comfort and excellent service
Stayed in June 2023
Reviewed: 29 May 2023
Lucy
AustraliaNothing
Amazing location, food and rooms. Right in the center of Zurich with lots of history. Bed was extremely comfortable. Make sure you have breakfast and dinner in the restaurant
Stayed in May 2023
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