I did not like having to check in on ipad. My eyesight is not so good. Also not much point supplying coffee machine in room without the capsules. But these are minor points. Overall the hotel was good value

They upgraded is to a better room. It was very clean and comfortable. Good breakfast. Right in the centre of old town but no street noise as good double glazing.

Stayed in June 2024

We arrived on Sunday, so we had to call the hotel to get the pin to get inside the building. No one was there. It’s not very convenient for the international travelers who had to buy data to call

Central location, and also very close to the train station. Clean rooms with comfortable bedding, small office table and everything you need for tea/coffee. Friendly staff and great coffee

Stayed in May 2024

Lovely, comfortable room, well appointed Great location and good value for money I felt very welcomed at Sorell Hotel Krone… all staff were lovely, reception great and breakfast staff excellent Really warm and welcoming hotel which I will use again

Stayed in May 2024

We were satisfied. If there were anything that could be improved, it was probably the variety of breakfast as well as the size of the bathroom and its temperature during winter. Nevertheless, it was still a great deal and we would definitely return if we happen to visit Winterthur again.

The room was clean, quiet (as per our request) and comfortable. The location was great for Winterthur, just next to the main shopping street while the train station is only within a few minutes' walk. There were many restaurants nearby. Staff, including Thomas, Petra and Jasmine, were friendly and helpful. We also loved the fact that Winterthur is a beautiful city and the hotel is in the old town close to parks.

Stayed in February 2024

Amazing breakfast, very clean room with all kind of amenities. Very kind staff, with attention to any little detail that can make one's stay pleasant. Absolutely recommended.

Stayed in March 2024

Great location in the middle of Winterthur

Stayed in March 2024

Room too warm. A second chair would have been appreciated.

Perfect spot in the old town, 5 mins walk from the station. Very comfortable. Brilliant breakfast! Very helpful staff.

Stayed in March 2024

The lift is too small to hold guests with luggages.

A clean and tiny hotel, everything is wonderful except the lift. Really good breakfast which is the best experience during my stay in Switzerland.

Stayed in January 2024

Lovely hotel, friendly staff, clean and lovely breakfast too.

Stayed in November 2023

Indoor swimming pool. Free Champagne for breakfast. Free Canapes and drinks early evening. I hope you have immediately noticed that I was joking. This place is superb, nothing more needed.

It's only a short walk through the pedestrian area to reach the hotel. The room I was given was at the back side of the hotel and therefor very quite. The room itself was not big but wonderfully comfortable. I was just thinking how old the KRONE actually is. you see it in the stairs. Beautiful breakfast and super service.

Stayed in November 2023

Beautiful breakfast in a roomy and quite restaurant. Very friendly staff in all areas. Comfortable beds, large shower where you don't bump in a wall and superb internet connection. Good wine list in the restaurant.

Stayed in November 2023

Temperature control in the room. Needed to open a window and then noisy on street.

Location

Stayed in November 2023

It is a hidden gem in the middle of the city center. Everything is very close. Location is unbeatable. Hotel is very clean. Our room was good size , very clean and comfortable. Breakfast is not huge but has everything you need to start your day and fresh. Parking provided but due to the limited space you need to let them know beforehand. Would recommend and stay there again.

Stayed in October 2023

Great location and very good breakfast, friendly staff

Stayed in October 2023

Nothing

Everything was on the high level

Stayed in October 2023

Excellent location and very friendly personnel.

Stayed in September 2023

Noisy nights, as the hotel gives directly on top of an open bar open until 2AM.

Exceptionally clean and good location in Winterthur. Very good breakfast.

Stayed in September 2023

Nothing

Central location boutique style. Beautifully decorated throughout. Excellent staff.

Stayed in September 2023

breakfast could've been richer

Spacious and very modern room including AC, friendly staff, fantastic location in the historic centre of Winterthur

Stayed in August 2023

Coffee machine not working.

Friendliness & how helpful staff were. Ear plugs in room as construction work going on in nearby building. Breakfast. Cleanliness of room.

Stayed in August 2023

Small thing, I did not manage to cast to the smart TV for some reason.

One of our best hotel stays in recent years, our corner room had all the comfort we may have needed, including small details like umbrella, slippers, the way breakfast is presented, etc. We usually try to avoid staying in old buildings, but this one was clean and well equipped/maintained.

Stayed in August 2023

Minor thing is a detail that for business trips you should book in advance business centres

I absolutely loved it. I told them my parents had a special celebration and they made a beautiful surprise. I also changed clothes for my civil wedding at the room. Absolutely great, staff awesome, comfortable room, and would highly recommend for anyone who stayed at Winterthur

Stayed in August 2023

My only problem is the absence of blankets. They offer normal duvets and summer duvets. Even the latter were too warm despite the very efficient air conditioning.

The staff, the pleasant room, breakfast room, the convenient central location.

Stayed in August 2023

Unfortunately our air conditioning was broken, it was shortly after 10pm when we found out and there was nothing which could have been done, asked service staff to escalate the issue the management and we were informed that there is no night manager after 10pm. When travelling with an infant during a hot spell of weather I didn’t think this was good enough but in fairness to the helpful service staff an extra fan was given to us. It was the only issue we had with our stay.

Lovely staff, fantastic location. Clean, traveled with a 6 month infant and the hotel met all our families needs.

Stayed in August 2023