Voa principala 40, 7078 Lenzerheide, Switzerland
#22 of 72 hotels in Lenzerheide
Guests' ChoiceBased on 142 hotel reviews
8.2Cleanliness
8.5
Comfort
8.4
Location
9.3
Facilities
7.9
Staff
9.0
Value for money
7.9
Free WiFi
5.3
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End of dialog contentReviewed: 22 March 2024
Ciaran
United StatesBar downstairs was open late, and you could hear the music after midnight.
Clean and functional Nice coffee and croissant bar for breakfast. Great location by the bus stop.
Stayed in March 2024
Reviewed: 18 March 2024
Jane
United KingdomDishwasher was not cleaning properly. A welcome pack would be a great idea with breakfast essentials. Perhaps also some fruit & a bottle of wine, which wouldn’t cost much but would add to the experience. Also, I think a member of staff should show guests to their room or apartment. Staff friendly but a little bit young & unprofessional.
Fantastic location, superb food & different bars/restaurants serving amazing, delicious food within the hotel complex
Stayed in March 2024
Reviewed: 8 February 2024
Véronique
SwitzerlandThe property a getting old and sometimes in the room it stinks. As well I had 2 different rooms (other reservation) and on one of them I was freezing even if the heater was at the highest level. If you wish to have a TV you won’t find any. This is not a big deal but a bit surprising nowadays. As well the WiFi in the room is not working so you need to go to the lobby. If you need to work this is not very comfortable. At the end all those points didn’t make me feel having a bad stay and I would return to the hotel in any case.
The property is very well located, pleasant atmosphere and clean. Breakfast Buffet is very nice and it is very cool to be able to have coffee and tea the entire day for free. The pizza at the bar are one of the best I hate in Switzerland. Beds are very confortable.
Stayed in February 2024
Reviewed: 15 January 2024
Mark
SwitzerlandNothing
Quiet hotel as out-of-season, but a comfortable building, bar and restaurant.
Stayed in November 2023
Reviewed: 7 January 2024
Andrey
SwitzerlandThe ski room needs a little improvement. As soon as you come late from the slopes - all the slots for drying the shoes will most probably be taken.
The location was good - 100m from the ski bus stop. Also there are a lot of restaurants in the walking distance as well as several rental shops. The facilities are well maintained and organized. And in general the hotel is really cosy.
Stayed in January 2024
Reviewed: 24 December 2023
Jessica
SwitzerlandNice old building in the center of Lenzerheide. Rooms are well done but showing wear and tear. Feels a bit anonymous and cold. Decent food in the restaurant. Good value for money but seems in need of a refresh.
Stayed in December 2023
Reviewed: 7 October 2023
Boutellier
SwitzerlandThe room was very big, clean and also the bathroom was great! The breakfast buffet was excellent. It even had some coconut yoghurt, fresh fruit and oat milk. I very much appreciated this. The parking slot was quite crowded but we found a place for our car. Online check in/out worked very well so everything was uncomplicated and at our convenience.
Stayed in October 2023
Reviewed: 15 August 2023
George
SwitzerlandAuthentic feeling of a hotel in the mountains
Stayed in August 2023
Reviewed: 14 August 2023
Maryanne
SwitzerlandVery convenient location and the room was quiet. Good breakfast and a nice restaurant for dinner. The bar was also great with a good atmosphere. Check-in was friendly. Overall we were happy with our stay.
Stayed in August 2023
Reviewed: 6 August 2023
Claudiu
SwitzerlandOur room would have missed a bedside table and a chair, maybe. And the bathroom was quite old, but clean.
The lounge area in the hotel is great for spending the evening and the location in the center of Lenzerheide is great for starting some hiking trips. The hotel has a restaurant where you can eat dinner, also. The view from the room towards Lenzerhorn is great 😁.
Stayed in August 2023
Reviewed: 2 August 2023
Ivan
BulgariaI think the whole “concept” of no WiFi is just because it would be too expensive to install in this sprawling old building. It just forces you to either use your mobile data in the room or sit in the lobby to go online. It’s definitely a big turn-off for foreign tourists especially. Another big issue was in the Kurhaus Bar, where we ordered 3 pizzas, where one arrived with the wonderful inclusion of a dead, cooked fly. I do appreciate that the staff offered us a free dessert as an apology, which was nice. There were also some coupons for “free” stuff, but they all have very specific requirements. For example: you get a free beer, but can only get it at a specific time from the little street bar and drink it only there. You can’t take it to the Kurhaus Bar, which is literally 5 meters away.
The hotel has an interesting atmosphere and is comfortable. We had booked two single rooms, but decided it would be better to upgrade to an apartment at the last moment, for which the staff helped us quickly and professionally. We chose to not have breakfast included, but there are still free coffee and croissants in the lobby for everyone to enjoy.
Stayed in July 2023
Reviewed: 26 July 2023
Richard
United StatesDid not eat breakfast. The food did not look appetizing. Plus no eggs.
Stayed in July 2023
Reviewed: 29 June 2023
Molly
United StatesWifi in the room would've been nice. We managed fine and had decent phone signal, but I don't need a hotel deciding how I spend my time.
This is a funky hotel. It is a grand old building with simple, but nice rooms. The hotel wants to promote social interaction, so there is no wifi or tv in rooms. There is a large lobby with coffee and chairs and pool table. Appeals to a younger clientele. The bar does a great pizza. Nice breakfast buffet. Parking is close by.
Stayed in June 2023
Reviewed: 20 June 2023
Tjin
Singaporethe rooms didn’t have blackout curtains. I had to use a hair clip to try securing the gaps. it wasn’t obvious until we checked in that there was no wifi in the rooms. service is erratic with only one person on duty, despite his best efforts there was occasionally a line of people waiting for service. there were also limited dining options. while there were 3 restaurants on site, one was a bar which only served pizza for dinner and the main salle restaurant was closed for a wedding which left my young son and I with only a tapas restaurant as an option, which really wasn’t idea.
Beautiful building and stylish design spaces. Kurhaus had very spacious rooms, with big balconies (ours had a great view of the mountain) artistically pleasing wall decor, comfortable bedding
Stayed in June 2023
Reviewed: 7 June 2023
Nicholas
United KingdomThat our stay was a one nighter. :(
Hotel was quiet but then again it was end of May and pretty out of season. I imagine it livens up in the winter, might explain the swing in the foyer... unusual. A large room with comfortable bed. No TV but am not sure whether that is a plus or minus. Great buffet breakfast and proper pizza at the bar in the evening which have a friendly staff. Great lounge with a small library, boardgames and pool table.
Stayed in May 2023
Reviewed: 11 April 2023
Tara
United StatesThere was some kind of bar or club that had loud music that went early into the night. Not really the hotels fault but it should be noted.
It was a really cool property and the restaurant was great.The staff were super helpful and the rooms were clean.
Stayed in April 2023
Reviewed: 26 March 2023
Julia
Switzerlandthe concept is great, dinner and breakfast were amazing! The room was clean and spacious, we loved the soap and the towels. the bed was also comfortable.
Stayed in March 2023
Reviewed: 25 February 2023
Andrew
Switzerlandno Wi-Fi in the rooms.
location.
Stayed in January 2023
Reviewed: 21 February 2023
Konstantina
Switzerlandtoo expensive for what it offers
basic
Stayed in February 2023
Reviewed: 18 February 2023
Luiz
SwitzerlandLocation could not be better. Very convenient and close to many restaurants, supermarkets, bakery, stores, and the bus stop that takes you around for skiing. The hotel has rooms and equipped apartments. Also it has three restaurants, one of them the best pizza in town! Friendly staff.
Stayed in February 2023
Reviewed: 15 February 2023
Rangarajan
United StatesWifi in rooms. Hotel was one away from event and I had to cut my day short so not to take bus late at night.
Great room, beautiful scenery the view was amazing. Bus stop was near hotel which made it convenient.
Stayed in January 2023
Reviewed: 13 February 2023
Kathrin
Switzerlandn/a
something different and quirky great concept and well executed
Stayed in February 2023
Reviewed: 10 February 2023
Whitney
SwitzerlandRooms are poorly isolated. The first night, we heard our neighbors having a quiet chat, and the third night, we were both awoken by a loud conversation at 4 am that went on a long time. Bring ear plugs if you are a light sleeper!
Hotel is cool, nice design and revival of an older building. The pizza in the restaurant was excellent! We had an "S" room, but it was still a good size. It's well located in the center of Lenzerheide and stops for the sport buses are extremely convenient.
Stayed in January 2023
Reviewed: 3 January 2023
Maria
Switzerlandbed not too comfortable
it was clean and hip. loved the style . location could not have been better. the fact that restaurants and bars were basically in the house was a huge plus! we celebrated New Year there , the music was super !
Stayed in January 2023
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