Baselstrasse 38, Riehen, 4125 Basel, Switzerland
#51 of 66 hotels in Basel
Guests' ChoiceBased on 68 hotel reviews
7.9Cleanliness
8.3
Comfort
8.1
Location
8.9
Facilities
7.7
Staff
8.6
Value for money
7.6
Free WiFi
7.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 20 May 2024
Susan
United StatesNothing
Location, building, facilities
Stayed in April 2024
Reviewed: 11 January 2024
Dee
FranceThe room was rather small, comfortable but small
Stayed in December 2023
Reviewed: 19 November 2023
Paolo
ItalyRoom was basic. Small bathroom without windows, smell coming from the drains.
Location was perfect for an overnight stay with a visit to the Beyeler Foundation on our way to Paris. The room and bathroom were very clean.
Stayed in November 2023
Reviewed: 24 October 2023
Gürel
TurkeyNo refrigerator Good breakfast but with some missing stuff such as omlet, tomato, olive, etc.
Comfortable stay, right next to transportation lines, good food, friendly and helpful staff
Stayed in October 2023
Reviewed: 2 October 2023
Barbara
PortugalSome street noise when windows are opened
The hotel is in a suburb of Basel, conveniently located right across the street from the #6 tram. The neighborhood is very nice, and Fondation Beyeler is a 5-minute walk. The staff are amazing. While there I was injured in a fall on the stairs (or so I was told); someone called an ambulance and I was taken to Basel University hospital, where I spent 2 days receiving excellent care. The young man (Kevin) who had checked me into the hotel brought all of the items I’d left in my room to the hospital and wouldn’t even let me pay him for this amazing service. I highly recommend this hotel!
Stayed in September 2023
Reviewed: 1 October 2023
Martha
United StatesGood. Fresh. Fine.
Stayed in September 2023
Reviewed: 25 September 2023
John
United KingdomRoom was a little smelly... drains or toilet .. wasn't a real problem.. noisy room.. church bells and trams but again this was not a major issue.
Stayed in September 2023
Reviewed: 3 September 2023
Brenda
United StatesWe would have loved to have a coffee maker in our room.
Great location for us, easy access to the city. Comfortable and clean, helpful staff. Great water pressure for showers. The breakfast was great—the pain au chocolate was better than in Paris. The included public transit pass was a huge bonus.
Stayed in September 2023
Reviewed: 19 June 2023
Michael
AustriaExcellent brealfast. Very friendly staff. Excellent location, just across tram to Basel centre station. Lovely breakfast and lunch/dinner teraces.
Stayed in June 2023
Reviewed: 29 May 2023
Sjoerd
NetherlandsNothing
Good location directly at the tram-stop to the.city. Rooms in the dependance building were nice and clean. The restaurant had very delicious dishes. For my colleague who has gluten intolerance there was a lot of flexibilty and attendance with the personell and kitchen..
Stayed in May 2023
Reviewed: 26 May 2023
Jan
Netherlandsa bit much Noise from the street
very good service, tram card
Stayed in May 2023
Reviewed: 24 March 2023
Felipe
GermanyIt seemed like someone with a dog had stayed before us and the room was thus a bit smelly.
Very cute bed and breakfast close to the Fondation Beyeler.
Stayed in March 2023
Reviewed: 6 April 2022
Jonathan
IsraelDifficult to get into the bath/shower - add more handrails suggest coffee/tea facilities in room- there was a room on the second floor where you could make coffee
We were visiting family in the area and the hotel was a perfect location . Very pleasant atmosphere in the hotel and village of Riehen . Amazing art gallery close by - Beyeler Foundation and Childrens museum. Great walks in the area Only 20 min to the center of Basel Many thanks to the lady on the reception desk who made breakfast every morning and even prepared us a breakfast bag since we left early in the morning
Stayed in April 2022
Reviewed: 22 March 2022
John
Switzerlandstaff were very friendly and most helpful. the location was perfect as we went to the Beyeler Foundation across the road.
Stayed in March 2022
Reviewed: 9 March 2022
Ariel
United StatesFurnishings tired, partly enlivened with ill-advised “kooky” touches. The pleasant and locally well-known restaurant has priority over hotel operations.
Lovely location, outside center in attractive upscale suburb, but with excellent transportation (free for hotel guests). Good beds. Excellent casual restaurant. Near the marvelous Beyeler Museum.
Stayed in March 2022
Reviewed: 30 January 2022
Eric
Switzerlandexcellent restaurant
Stayed in January 2022
Reviewed: 2 November 2021
Anne
United KingdomThe réception closing at 6.00 was a shock.
The breakfast was not a buffet, which surprised me. But u were offered cheese or ham.
Stayed in November 2021
Reviewed: 17 August 2021
Maarten
GermanySmall room for two persons, lack of chest of drawers to store things, lack of second chair (two person occupancy).
Excellent service, good breakfast, good location, quiet room, recently installed airconditioning.
Stayed in August 2021
Reviewed: 24 May 2024
Denis
IrelandBeds uncomfortable Room facilities poor pretty basic in fact No anti-slip mat available for bath. Accident waiting to happen
Location
Stayed in May 2024
Reviewed: 26 April 2024
Trevor
SwitzerlandExcellent above swiss average.
Stayed in April 2024
Reviewed: 20 September 2023
Arseniy
United Arab EmiratesIt's so noisy place! Two-lane road nearby is noisy, trams are noisy and the most disturbing thing is city clocks that ring even at night!
Stayed in September 2023
Reviewed: 9 September 2023
Jane
United KingdomNothing
Perfect location, beautiful terrace for breakfast, evening meal, absolutely charming staff, comfy beds, spotlessly clean, wonderful breakfast - we loved it!
Stayed in September 2023
Reviewed: 19 August 2023
Sabine
United KingdomSimple
Location
Stayed in July 2023
Reviewed: 6 September 2022
Alexander
Switzerlandextremely noisy, very tiny rooms, poor food choices. location (in from of tram stop and church that rings its bells every hour at night. so you can't sleep if your room are facing tram stop
Stayed in September 2022
Showing 1 – 25
Poseritz, Germany
Portimão, Portugal
Coniston, UK
Pompano Beach, USA
Budapest, Hungary
Trogir, Croatia
Marbella, Spain
Cleator, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content