super well located: 5 min walking distance to train stations, lifts and in „downtown“ Rooms are perfectly equipped with all you need during a trip (toiletry, safe, coffee/tea, bathrobes, etc).Modern, clean and very nicely decorated Staff is very friendly and it rather feels like being at a family chalet.

Stayed in February 2023

The property was super clean and very close to the train station.

Stayed in January 2023

Fantastic experience with dedicated staff and top notch facilities, right in the middle of Zermatt, a few minutes walk from the slopes.

Stayed in February 2023

the location + small hotel

Stayed in January 2023

reception was bossy breakfest was spartan had to ask for bread and juice

great room, location and decoration

Stayed in January 2023

No door or curtain in bathroom

Helpful staff, music in room, great breakfast (especially on boiled egg)!

Stayed in January 2023

My fiancé and I stayed at Hotel Matterhorn Lodge for a quick weekend trip to Zermatt and it couldn't have been more perfect! The entire hotel team was incredibly friendly and attentive, even offering suggestions on various activities and restaurants to try in the area. The rooms were very spacious, clean, and aesthetically pleasing. You can tell that a lot of thought went into every little detail! The free breakfast was also fabulous, offering several options, homemade coffees, and freshly cooked eggs for those who want them. Finally, location was incredible and we were able to walk everywhere!! Very close to the train station so it was an easy walk to and from, but they also offer transportation services if you need a ride. We can't wait to come back to Zermatt and stay here again and for much longer!!

Stayed in January 2023

Nothing

Location!

Stayed in January 2023

the heater or isolation is to high, so there isn’t separate control for each room

the theme of the hotel, it’s look like a cabin

Stayed in December 2022

Nothing.

Sauna facilities were fantastic. Breakfast was delicous with high quality food provided, best we had on our trip. Ultra clean room with all facilities you need. Very impressed by the hotel and staff.

Stayed in December 2022

The friendliness and hospitality

Stayed in December 2022

Absolutely nothing to say. It was spotless!

This hotel is AMAZING! The staff is very friendly, making you feel right at home. Everything is very well taken care of, extra level of comfort, and the matterhorn view is exceptional. We had a wonderful stay and i highly recommend!

Stayed in November 2022

Superb atmosphere, very well kept hotel with much attention to the guest. And a truly lovely staff.

Stayed in November 2022

everything was perfect, highly recommended. we will be back of course.

very nice hotel, the people were very kind and helpful, they took us from the station to the hotel and from the hotel to the station by the electric car, we felt like we are at our home

Stayed in November 2022

Nil

Really spacious, just a 5-min walk to the old town and warm friendly team members. Complimentary hotel pickup to and fro from the train station.

Stayed in September 2022

I wish our room had a view of the Matterhorn but none were available. next time.

Rustic charm with modern amenities.

Stayed in September 2022

My only problem is with no door in bathrooms. This is some latest modern trend in hotels and supposed to make you feel upscale but personally I don't love it and I don't get it. Hotel is 98% perfect, with bathroom door it would be 105% :D

Superb hotel in the heart of Zermatt. Rooms are clean, spacious and very comfortable. Staff is super nice and friendly. Great breakfast including selection of local cheese and hams. Spa was beautiful and relaxing, nobody except us was visiting it so we had basically private spa experience. Easy walking distance to anywhere in town, right next to main plaza and about 5 mins walk from train station. Overall, we loved it here and would recommend this hotel to anybody.

Stayed in September 2022

the room at the ground floor open to the yard. lack of privacy.

location is great, breakfast if good and fresh

Stayed in September 2022

Nothing negative to say

This hotel was central between Main Street and train. They picked us up at train so we didn’t have to walk. The rooms we’re ski lodge chic and very clean and modern. Beds were comfy. Ruth made dinner reservations both nights and both places were delicious. I would definitely stay here again. Hopefully next time during ski season!

Stayed in September 2022

Very cozy and clean. Feels like home

Stayed in August 2022

perfect location; we were treated like family by the staff; wish we could have stayed longer!

Stayed in August 2022

Nothing.

Loved the spa area and the Ca’Marcanda wine!

Stayed in August 2022

Breakfast was disappointing given the price

Decor, staff, cleanliness, comfort, layout of the room and location

Stayed in August 2022

Nothing Hated to leave

Beautiful room and facilities all high quality products used Bed and pillows very comfortable Great sauna area that we all enjoyed The owner went out of her way to contact me about some items we left behind and shipped them to our next destination before we even inquired Breakfast was also lovely partial buffet and partial served at table Too bad we only stayed one night There is pickup and drop off to train station as well I highly recommend this lodge and would book again

Stayed in August 2022

Vegetarian options in breakfast could have been better

The staff was very courteous and caring. Amazing rooms, attention to minute details. Right in the city centre and 5 min walking distance to everything.

Stayed in August 2022