Via Miraval 1, 7018 Flims, Switzerland
#49 of 83 hotels in Flims
Guests' ChoiceBased on 69 hotel reviews
7.9Cleanliness
8.5
Comfort
8.1
Location
8.9
Facilities
7.6
Staff
9.1
Value for money
8.1
Free WiFi
7.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 27 March 2024
Sergey
GermanyPillow was too soft.
Nice hotel, just one bus stop from gondola. Rooms are well equipped. |Very nice view from balcony. It must be amazing at the summer. Breakfast is quite good.
Stayed in March 2024
Reviewed: 16 March 2024
Meagen
United KingdomStaff were very friendly and accommodating. The meals were excellent and good value for money
Stayed in February 2024
Reviewed: 20 February 2024
Yves
United KingdomNA
Everything you need to start the day
Stayed in February 2024
Reviewed: 4 January 2024
Susan
SwitzerlandOld style carpets, bathroom door didn’t open fully as toilet was in the way, small uphill to climb at the end of the skiing day
Availability, free parking, staff attitude, sauna, bed linen and towels.
Stayed in January 2024
Reviewed: 2 January 2024
______klaus
SwitzerlandVery friendly staff. Design and feeling in the hotel was excellent. It has a bit the old style touch but very lovely made. Breakfast room has nice corners with privacy.
Stayed in January 2024
Reviewed: 25 February 2023
Yves
Switzerlandvery friendly staff good breakfast
Stayed in February 2023
Reviewed: 19 October 2022
Filipa
United KingdomThe staff was very nice and thoughtful. We had an amazing mountain view from our room. It was a very charming hotel.
Stayed in August 2022
Reviewed: 15 September 2022
Hendrikus
NetherlandsA few parking places, with several reserved for registrated plates. Ask the reception where to park.
Friendly hotel at Flims. Nice room with a small balcony, from which you have a beautiful view at the mountains. Helpful assistance at the reception desk. Great breakfast.
Stayed in September 2022
Reviewed: 14 August 2022
Marcin
SwitzerlandMore and more hotels are providing the same service at consequent days as at day 1 (bottle of water, good night chocolate, etc.), but here it was still the old fashion (served only once at first day).
The breakfast was really good. We're lucky with free parking place at front of the hotel. A little balcony was a nice addition.
Stayed in August 2022
Reviewed: 7 August 2022
Domna
GreeceUnfortunately we had to single beds as the room was very narrow. Some details of the house need renovation and breakfast could be improved!
wonderful view from the balcony. The receptionist was extremely friendly and helpful!
Stayed in August 2022
Reviewed: 2 March 2022
Aldrin
FranceWhat a view; mountains all around
Stayed in February 2022
Reviewed: 6 February 2022
Ewa
SwitzerlandBring your own pillows ;) Rooms gets very much condensation even with regular airing which with longer stay would be annoying. Breakfast is ok but service need a little more attention (regular re-filling etc), coffee is bad.
Great location, decent breakfast, its basic but everything you need for a short to medium short stay. Good value for money considering prices in Laax/Flims
Stayed in February 2022
Reviewed: 18 December 2021
Marcel
SwitzerlandDinner in Others Hotel
Excellent breakfast
Stayed in December 2021
Reviewed: 9 November 2021
Christian
SwitzerlandVery quiet location, super friendly staff. I was not able to enjoy the breakfast since I had to leave early for work.
Stayed in November 2021
Reviewed: 22 October 2021
Yo
NetherlandsFriendly reception, helpfull, very nice breakfast. We had a room with balcony with beautiful view
Stayed in September 2021
Reviewed: 26 September 2021
Arthur
Liechtensteinno complains
Very nice room and overall cosy and pleasant atmosphere in the hotel. It was lovely to sit on the balcony in the morning during first sun rays. Wonderful views from the breakfast room. Really nice location and hotel
Stayed in September 2021
Reviewed: 30 July 2021
Kirsten
SwitzerlandWifi was not very good.
Stayed in July 2021
Reviewed: 26 March 2024
Alexandra
SwitzerlandThe balcony door was not closing tightly , hence it was rather cold in the room (old window frames), I had to block ut with pillows and blankets .. I’m sure it won’t be a big issue when it’s warmer weather (we visited in February)
Lovely hosts, beautiful rooms
Stayed in March 2024
Reviewed: 22 February 2024
Huh
MalaysiaOverpriced and room and facilities old and outdated
Good friendly service
Stayed in February 2024
Reviewed: 29 January 2024
Tatiana
SwitzerlandNothing
Friendly Stuff. Everything was nice and clean. The selection at the breakfast table was excellent! Vegetables and fruit! Amazing pastries. The kids enjoyed the TV channels selection. Drying room for the ski and skishoes. We will definitely come again.
Stayed in January 2024
Reviewed: 14 August 2023
Elmar
SwitzerlandWe felt at home. The staff manage to create a friendly atmosphere. The location is ideal to explore the region.
Stayed in August 2023
Reviewed: 13 February 2023
Sven
SwitzerlandThe room and bathroom looks very old. The Sauna relaxing room and "shower" is absolutely big NO.
The stuff was super friendly and the view was very nice.
Stayed in February 2023
Reviewed: 18 January 2023
Phillip
GermanyThere was nothing to dislike. Mayne adding a speed charger for electric cars could be cool. But that really is not something that can be expected.
Everything. Staff was super cool. Breakfast was great. Bed was comfy. Even had a bar and darts. Very cute hotel.
Stayed in January 2023
Reviewed: 8 September 2022
Churton
New ZealandConvenient, we’ll priced and an ample delicious breakfast.
Stayed in September 2022
Showing 1 – 25
Caldas da Rainha, Portugal
La Ciotat, France
Baga, India
Costa Teguise, Spain
Lewisville, USA
Christchurch, New Zealand
Shenyang, China
Jhānsi, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content