The shower room design was not good. It was hard to stop the water from running away.

The breakfast was good. The room was OK.

Stayed in May 2024

Would like a kettle and fridge in rooms

Nice rooms with excellent views. Lovely breakfast . Pleasant staff.

Stayed in May 2024

Loved everything.

Everything was perfect.

Stayed in May 2024

The continental breakfast was very good. The staff was very helpfull with directions and wifi connection. The bus and train stops were very close.

Stayed in May 2024

Great place, clean and new. Convenient. Good views. Friendly staff. Good breakfast. Really nice place.

Stayed in May 2024

The property was a little pricey, but well worth the money when compared to other properties in the vicinity. We didnt like the fact that the bathroom has no door, which means if you value privacy, you will have to communicate with your roommate (if any) to avoid the bathroom when you want to take a shower because it is exposed. The toilet has a door though. The chic rooms are seperate from the lobby and breakfast area, so you will have to wear comfortable clothes for the weather even if it’s a short distance outdoors to get to the lobby/breakfast area. Wish there was an indoor path to get to the lobby directly from the Chic rooms.

The property is situated perfectly in sight of the alps in the distance! With the right room booked (we booked the chic room, and got a 3rd floor room), the views from your BED are spectacular!!! Imagine waking up to the sight of the alps (with some luck, it can get very cloudy/foggy some days) in the distance!! The room was clean and simplistic, with enough compartment and space to place your things in the room. The toilets were clean, and there is hot water running in the taps. The breakfast was alright. The location is very near to Grindelwald Terminal, less than 5 mins. (which gives you access to most places in Interlaken/Grindelwald conveniently)

Stayed in May 2024

wifi not convenient

view很好

Stayed in May 2024

It would be nice if the hotel informed about the shortest route from Grindelwald Terminal train station to the hotel. And also informing in advance about the location of the room to store luggage's.

Nice view and nice location near Grindelwald terminal. Nice staff.

Stayed in May 2024

Pillow if I have to say one thing

Location Services Facilities Everything

Stayed in April 2024

Nothing

Everything is perfect :)

Stayed in April 2024

N/A

Fantastic Location, beautiful view from the Room, room was lovely/ clean and a delicious breakfast included.

Stayed in April 2024

Nothing

View Comfortable Lovely staff Quiet Great shower

Stayed in April 2024

This hotel is really very good, its location can be far away from the noise of the town, can let travelers quietly enjoy the spectacular scenery of the snowy mountains, but at the same time its location is not far from the town, the bus is five minutes away, the bus stop is also just 100 meters. Especially let me thank is the hotel's service, one night we forgot to bring the room card, but that has been early in the morning, when and the front desk staff to get in touch with the front desk, they still the first time to drive back to the front desk, and give us a replacement card. The breakfast at the hotel was also very good!

Stayed in April 2024

Laundry always occupied. No cafe/bar avail till 4. Furniture uncomfortable in room and lobby and reception areas.

Desk staff fabulous !!!

Stayed in March 2024

I didn't like that the beds were 2 singles pushed together, you fell into the dip everytime you rolled over. Perhaps a double mattress topper and protector when made as a double to help illuminate the dip? There was a kettle on site but Perhaps one in the room would of been nice with a basic tea try. Some pastries at breakfast would of given a few more options.

Other than stated below everything exceeded our expectations. Views were amazing, staff were friendly and helpful. Rooms were incredibly clean. The bar & grill was really handy after a long day. The Eiger Lodge had everything you could possibly need.

Stayed in March 2024

- Lighting system in the room. It’s not possible to switch the light only for toilettes (you switch the light in the corridor and shower simultaneously ) that it’s not convenient during the night - no door to the shower and mirror on the opposite door. Mind it if you travel with children or friends to organise a space

- the location is great . It takes around 3 minutes to get to the terminal (Eiger, Mannlichen, trains and buses) - amazing staff who is ready to support and help you in every situation - comfortable rooms and bad lines - many places to interact with friends in the evenings - breakfasts are the same each day but you can find there the things to eat . And coffee machine is amazing ) - parking is available but in the evenings it’s difficult to find the place even if you have already paid for it.

Stayed in February 2024

It would be great if there was a kettle available in the hotel, even one per floor.

The hotel is new and clean. We got an upgrade to a bigger room with a balcony and great mountain view. The location is perfect for skiing, just 5 min walk to the gondola.

Stayed in February 2024

Didn't see any option for hot drinks outside of breakfast times.

Excellent breakfast. Easy checkln, friendly staff.

Stayed in February 2024

The view is beautiful from the hotel, the rooms were clean and updated and the breakfast is stellar!

Stayed in February 2024

Clean and nice layout,toilet and bathroom is separated,flooring is nice,lots of storing spaces

Stayed in January 2024

Breakfast was quite basic, but enough. No tea/coffee facility in the rooms. Limited space in the room, but it is enough.

Great location, seconds walk from the ski lift. Amazing views of the alps. Nice room, but basic. Very clean. Nice staff.

Stayed in January 2024

Cant think of anything.

Direct view of Eiger, super close to the gondolas, staff is next level friendly, always in good mood, happy to help you!

Stayed in January 2024

Good facilities and location

Stayed in December 2023

No door in the Bathroom

Amazing View

Stayed in December 2023